Managed Services Help Desk Specialist - Mexico City - Lexmark

    Lexmark
    Lexmark Mexico City

    hace 1 semana

    Descripción

    Key Responsibilities:

    • Manage all aspects of operations for a managed services contract.
    • Deliver contracted services to clients while ensuring SLAs and KPIs are met or exceeded.
    • Oversee Customer P&L, contract amendments, continuous improvement initiatives, and client governance.

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