- Develop innovative MVPs and solutions to evolve the Takeda Device of Choice program using MacOS, iOS, VMWare Workspace One, Microsoft Intune and any other relevant technology that may add value to the customer experience.
- Provide Level 3 engineering support to ensure customer issues are resolved relating to MacOS, App Compatibility, Browser Compatibility, Device Deployment, Software Deployment, Security Hardening, OS Patching, or any other issue reported by our customers.
- Develop innovative MVPs and solutions to evolve the Takeda Device of Choice program using MacOS, VMWare Workspace One, and any other relevant technology that may add value to the customer experience.
- Provide Level 3 engineering support to ensure customer issues are resolved relating to MacOS, App Compatibility, Browser Compatibility, Device Deployment, Software Deployment, Security Hardening, OS Patching, or any other issue reported by our customers.
- Ensure new OS versions, feature updates, security patches, and core app updates are tested/evaluated to guarantee the quality of the deployment.
- Build basic data and telemetry solutions to understand platform utilization and resource consumption.
- Continually build knowledge and skills related to the state of the art in device engineering and technologies that are on partner roadmaps.
- Act as a trusted advisor and subject matter expert for all solutions related to MacOS, iOS, Workspace One, Microsoft Intune
- Work as a collaborative member of an Agile Scrum team to deliver incremental value to product lines.
- Support the Scrum Master and Product Owner to deliver user stories in the sprint backlog.
- Participate in Agile ceremonies to create solutions and demonstrate solutions to team members and business stakeholders.
- MacOS/iOS configuration, engineering, and security hardening, Microsoft Intune,VMWare Workspace One, Software Packaging, Azure Active Directory
- Experience in Agile development.
- Ability to promote innovative thinking and self-development.
- Help other teams and conventional parts of the organization build effective communication and interaction with the team.
- Coordinate interaction with other teams of one's own and other units.
- Contribute to product development to the extent of her or his competence
- Bachelor's degree or equivalent
- 3+ years of relevant professional experience with MacOS/iOS configuration, engineering, and security hardening, Microsoft Intune, VMWare Workspace One , Software Packaging, Azure Active Directory
- Excellent oral and written communication skills, business acumen, and enterprise knowledge.
- Extensive experience in design or in implementing solutions or products and preferable experienced in quality improvement.
- Work with virtual/agile teams in different locations, aligning and adapting different work, culture, and communication styles.
- Competitive Salary + Performance Annual Bonus
- Monthly Supermarket and Food Vouchers
- Flexible Working Schemes
- Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
- Additional Time Off
- Diversity, Equity, and Inclusion Programs
-
SQL- UNIX Support Engineer
hace 1 día
TigerTeam Mexico City, México De jornada completaEmpresa global se encuentra en la búsqueda de un SQL- UNIX Support Engineer · Requisitos: · Ofrecemos: · Contratación 100% nomina con el cliente · Prestaciones superiores de Ley · Trabajo 100% Remoto · Conocimientos: · Nivel de Inglés Avanzado Conversacional · Mínimo 3 años de e ...
-
PL/SQL Support Engineer
hace 3 días
TigerTeam Mexico City, México De jornada completaEmpresa global se encuentra en la búsqueda de un PL/SQL Support Engineer · Requisitos: · Ofrecemos: · Contratación 100% nomina con el cliente · Prestaciones superiores de Ley · Trabajo 100% Remoto · Conocimientos: · Nivel de Inglés Avanzado Conversacional · Mínimo 3 años de expe ...
-
SQL Tech Support Engineer
hace 12 horas
Connectingology Miguel Hidalgo, MéxicoImportante empresa líder mundial en soluciones y servicios en búsqueda de International Frontline Technical Support Engineer para ejecutar las siguientes tareas: · Gestionar tickets y cumplimiento de SLA · Cumplimiento de los estándares y procedimiento de soporte · Estar atentos ...
-
Maintenance and Support Sw Engineer
hace 6 días
Diebold Nixdorf México**Resumen del Puesto** · Ingeniero de soporte con experiência manejando incidentes complejos. La posición asume un papel de liderazgo en las actividades de soporte de aplicaciones. Cuando corresponda, es requerido participar en reuniones de escalación de incidentes con clientes. ...
-
Technical Support Engineer
hace 6 días
FANUC UK Ciudad de MéxicoAls Global Player bietet FANUC das Beste aus zwei Welten - internationale Karrierechancen in einem familiären Umfeld eines agilen Unternehmens, das den Menschen im Mittelpunkt sieht. Wir packen abwechslungsreiche Projekte an, arbeiten mit Leidenschaft an unseren Produkten und set ...
-
Support Engineer
hace 3 días
SkydropX Inc. MéxicoEstamos innovando la logística y esto lo hemos logrado gracias a un equipo de personas visionarias, con ganas de crecer y cambiar el mundo . · En Skydropx encontrarás un espacio para desarrollar tu carrera dentro de un ambiente laboral dinámico, ambicioso y multicultural ...
-
Technical Support Engineer H/m
hace 6 días
Safran México**Description du poste**: · Provides technical support to any area in Shop related to the engine and its components. It is the focal point between the OEM and the Shop in order to clarify criteria, obtain repairs and propose improvements. All this by monitoring CSC cases based on ...
-
Technical Support Engineer Cctv
hace 4 días
Financiera Global Iztapalapa, MéxicoImportante Empresa de Tecnología Solicita · Ingeniero de Soporte Técnico CCTV ( Inglés intermedio) · Principales requisitos/responsabilidades: · - Formación Técnica, recien egresados de carreras técnicas o o Ingenierias en el sector de IT · - Habilidades técnicas y conocimientos ...
-
Technical Support Engineer
hace 1 semana
Premier Tech México¿Estás listo para innovar y compartir valor con todos nuestros clientes? · Sigue leyendo · En Premier Tech Systems and Automation, mejoramos la eficiencia de las instalaciones de fabricación de nuestros clientes mediante la integración de sistemas innovadores y de alto valor que ...
-
Support Engineer
hace 6 días
Qualtrics Ciudad de MéxicoAt Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving ...
-
Support Engineer
hace 5 días
Servicios Comerciales Amazon M Ciudad de México2+ years industry experience in programming and/or technical support roles. · - Experience troubleshooting and debugging technical systems. · Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the sa ...
-
Engineering Support
hace 5 días
Siemens Energy MéxicoExperienced Professional · **Engineering Support Team Lead - Competence Hub**: · **A Snapshot of Your Day** · Are you interested in being part of a team that is driving the energy transformation? At Siemens Energy, you can. Our technology is key, but our people make the differenc ...
-
Support Engineer
hace 1 semana
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. Ciudad de México2+ years industry experience in programming and/or technical support roles · - Experience with ticket monitoring and troubleshooting/debugging technical systems · Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in ...
-
Engineering Support
hace 5 días
Siemens Energy MéxicoExperienced Professional · **Engineering Support - Product Support Integrator** · **A Snapshot of Your Day** · **How You'll Make an Impact** · - Support/Lead Product Development for products as defined in the R&D portfolio (Product Management). · - Collaborate with engineering te ...
-
Support Engineer
hace 4 días
Audible Ciudad de MéxicoGood storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes. · ABOUT THIS ROLE · Audible is loo ...
-
Support Engineer
hace 5 días
Audible Ciudad de MéxicoGood storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes. · ABOUT THIS ROLE · As a Support E ...
-
Engineering Support
hace 5 días
Siemens Energy MéxicoExperienced Professional · **Engineering Support - Negotiation & Customer Order Engineering**: · **A Snapshot of Your Day** · Are you interested in being part of a team that is driving the energy transformation? At Siemens Energy, you can. Our technology is key, but our people ma ...
-
IT Support Engineer
hace 1 semana
TikTok City, MéxicoResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · Why Join Us · Crea ...
-
Support Engineer
hace 4 días
Elastic Ciudad de México**What Elastic Has to Offer**: · Elastic is the company behind the Elastic Stack - Elasticsearch, Kibana, Beats, and Logstash. From stock quotes to Twitter streams, Apache logs to WordPress blogs, Elastic helps people explore and analyze their data differently using the power of ...
-
Technical Support Engineer
hace 5 días
Bentley Systems Ciudad de México**Position Summary**: · Bentley Systems is seeking a talented individual to become a valued member of the AssetWise team as a **Technical Support Engineer**. The AssetWise team is responsible for ongoing support, problem solving, knowledge transfer and updating of the knowledge s ...
MacOS/iOS L3 Support Engineer - Mexico City, México - Takeda
Descripción
Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Mexico City has been selected to be home to Takeda's recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.
In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
Technical/Functional (Line) Expertise
Decision-making and Autonomy
Interaction
Complexity
What Takeda's ICC Can Offer You
At Takeda, you take the lead on building and shaping your own career.
Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
#Li-Hybrid
Locations
MEX - Santa FeWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Full time
