Sales & Customer Success Representative - Ciudad de México - Keyrus Colombia

Keyrus Colombia

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

We know that remarkable results are only achieved with a great team, that's why we look for talented and passionate people, with the desire to grow professionally, and create a career path with us.

If you are interested, follow the requirements below:

Role & Responsibilities:

Prospect market
Nurture relationships with partners
Implement customer success plans to set customer expectations and ensure they are ready for key milestones throughout the lifecycle (get, use, and renew),
Reinforce rollovers of the purchased platform or service, and empower customers so that they selfmanage.
Manage overall customer metrics including customer usage data, status indicators (disconnections, credits, orders, NPS), and renewal dates with a holistic view that aligns with customer goals/success metrics
Participate in potential prospect debrief to build a deeper understanding of requirements and expectations that can then be positioned in sales proposition and business case. (assumed moderate level of travel)
Personalize and maintain demonstration environments to meet prospects' requirements

Essential Qualifications:

Being Located in Mexico City
Bachelor's degree or equivalent work experience in a related area
Experience working in VTEX or Shopify projects
3+ years of related experience in a Sales or Customer Success role (agency or partner preferably)
Good communicator, with extremely welldeveloped skills in listening, building rapport, presenting, and written communications
Attention to detail and creativity in methods of presenting solutions to large and diverse audiences
Well organized and focused on results, motivated, and works without constant supervision
Experience with presenting in small or large group settings
English communication skills (Upper Intermediate or higher)
Availability to travel as needed (Roughly 25%)

Join us at Keyrus Colombia