Trabajos
>
Mexico City

    Client Solutions, Team Lead - Ciudad de México - TikTok

    TikTok
    TikTok Ciudad de México

    hace 1 semana

    Default job background
    Descripción

    Mexico City Regular Operations Job ID: JWU9V

    Responsibilities

    About TikTok:TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Seattle, Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join Us:Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.About the team:At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.About the role:We have an opening for a Team Lead who will be responsible for driving projects and setting processes within their specific vertical/team. They will work with various stakeholders and teams across the organization both locally and internationally. The Team Lead will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a fast work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite.Responsibilities:- Manage and develop a team of Client solutions managers to deliver results against set goals.- Build scalable processes for our growing Client Solutions team- Create and own playbooks to drive further growth for key advertisers- Take the initiative and operate with a high degree of autonomy- Manage and grow post-sale client relationships with advertisers of all sizes- Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution- Monitor and analyze ad campaigns, and proactively take initiative to improve results- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign- Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings- Share marketplace feedback and guide our advertising strategy- Support and work with the sales team on pre-sale research and pitch- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team- Work to manage custom programs or sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered on time- Kick-off campaign with clients and manage all timelines, assets and opportunities for optimization- Maintain up-to-date knowledge of TikTok's features and ad units- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership- Work and collaborate with diverse group of internal cross-functional teams- Proactively lead product update discussions, educate brands and agencies on TikTok's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns

    Qualifications

    Minimun Qualifications:- At least 5+ years of experience in Client Solutions/client services roles in digital marketing -- biddable network experience a plus- At least 3+ years of management experience of a team of 4 or more- Experience managing branding advertisers with a deep understanding of their challenges- Experience helping clients execute custom branded campaigns- Excellent collaboration skills- Ability to proactively troubleshoot and problem solve quickly and through the proper escalation process- Ability to analyze data and identify insights to assess campaign performance- Proactive attitude with excellent project management, organizational, and analytical skills- Experience in performance advertising in a role where you managed significant complexity and scaling challenges.- Experience in campaign management and set up- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders- Working knowledge of Microsoft Office: PowerPoint, Excel, and Word. Keynote knowledge a plus.Preferable Qualifications:- Experience with ad verification partners (IAS, DV, MOAT)- High attention to detail and very organized- Self-starter, a fast learner who has critical thinkingTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

    #J-18808-Ljbffr
  • Santander

    Team Lead

    hace 1 semana

    Santander Ciudad de México

    Team Lead · Country: Mexico · **WHAT YOU WILL BE DOING** · - Supervisa y evalúa el desempeño del equipo a su cargo y el cumplimiento de los procesos para ayudar a simplificar tareas e iniciar sistemas nuevos o revisados - Define la arquitectura de la aplicación y gestiona el cicl ...

  • APS Resources

    HR Team Lead

    hace 1 semana

    APS Resources Ciudad de México

    **¿Quienes somos?** · APS Resources es un equipo de consultores de recursos humanos con experiência que ha estado trabajando durante años como gerentes de recursos humanos y gerentes de proyectos internos en diferentes países en diversas industrias y tamaños de empresas. · Con se ...

  • Flat

    Team Lead Ventas

    hace 1 semana

    Flat Ciudad de México

    **Listing Agent Lead** · En estamos revolucionando la manera en la que se venden y compran las casas en México. A través de una detallada investigación de datos y el uso de tecnología, estamos enfocados en simplificar los procesos tediosos de comprar o vender una casa. Con , los ...

  • Citi

    Team Lead Collections

    hace 1 semana

    Citi Ciudad de México

    El Líder del Equipo de Cobranzas es un puesto gerencial de nível inicial a cargo de realizar el contacto con el cliente entrante y saliente para fines de cobranzas, en coordinación con el equipo de Operaciones - Incumplimiento de cobranzas. El objetivo general de esta función es ...

  • Citi

    Credit Initiation Team Lead

    hace 1 semana

    Citi Ciudad de México

    El líder de equipo de Inicio de Crédito es un puesto de nível inicial responsable de asistir en la evaluación de la capacidad de las personas, empresas e instituciones para satisfacer las demandas de préstamos, acuerdos y obligaciones extendidas junto con el equipo de Operaciones ...

  • Santander

    Team Lead

    hace 4 días

    Santander Tlahuac, México

    Team Lead · Country: Mexico · - Supervisa y evalúa el desempeño del equipo a su cargo y el cumplimiento de los procesos para ayudar a simplificar tareas e iniciar sistemas nuevos o revisados - Define la arquitectura de la aplicación y gestiona el ciclo de vida de mejoras, actuali ...

  • Citi

    Ops Sup Team Lead

    hace 1 día

    Citi Ciudad de México

    **Escolaridad** · Licenciatura terminada (Contaduría,Administración, Ingenieria industrial o carreras afines) · **Experiência requerida** · Dos años de experiência en: · - Control Interno, Auditoría interna, externa administrativa, de calidad, mapeo de procesos, documentación de ...

  • Sonoco

    Team Lead

    hace 1 día

    Sonoco Tizayuca, México

    Responsable de mantener en condiciones óptimas todos los equipos de la planta, alcanzando los objetivos del presupuesto, desarrollando al personal y administrando todos los recursos del área, para garantizar el buen funcionamiento de la producción. · **Principales funciones**: · ...

  • Connectingology

    Team lead

    hace 5 días

    Connectingology Mexico City, México De jornada completa

    Comprender y Analizar flujos y procesos de · Negocio. · Comprende como IT interactúa con negocio y como puede esta puede mejorar y optimizar el · proceso. · Detectar fallas y puntos de mejora en los procesos. · Ofrecer soluciones eficaces, razonables y rentables. · Analizar el im ...

  • Citi

    Ops Sup Team Lead

    hace 1 día

    Citi Azcapotzalco, México

    El Líder del equipo de Apoyo de Operaciones es un puesto de nível gerencial inicial a cargo de brindar total liderazgo y dirección a un equipo de empleados, para suministrar servicios de apoyo de operaciones, en coordinación con el equipo central de Operaciones. El objetivo gener ...

  • Webhelp

    Team Lead

    hace 1 semana

    Webhelp México

    **Customer Service/Support** · **Location** · - Santiago de Querétaro, Mexico*** · Job Title: · Team Lead - LOB Español · **Job Description**: · The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures p ...

  • Henkel

    Team Lead Travel

    hace 18 horas

    Henkel Huixquilucan, México

    En Henkel tu puedes cambiar las reglas del juego y desarrollar tu carrera. Da rienda suelta a tu espíritu emprendedor llevando a cabo tus ideas más innovadoras dentro de un equipo global. Nuestras marcas, tecnologías y negocios líderes en el mercado te ofrecerán innumerables opor ...

  • PPG Industries

    Cic Team Lead

    hace 18 horas

    PPG Industries México

    As CIC Team Lead you will lead the daily activities who handle human resources related client service inquiries and issues. You will be the contact for escalated inquiry support and issue resolution, and also responsible for monitoring the daily workflow and activities PPSC count ...

  • TikTok

    Quality Team Lead

    hace 1 semana

    TikTok City, México

    Responsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · Why Join Us · Crea ...

  • Siemens Mobility

    Controlling Team Lead

    hace 5 días

    Siemens Mobility México

    **Job Description**: · **Job ID**: · **Company**: · - Siemens, S.A. de C.V.**Organization**: · - Smart Infrastructure**Job Family**: · - Finance**Experience Level**: · - Experienced Professional**Full Time / Part Time**: · - Full-time**Remote vs Office**: · - Office/Site only**Co ...

  • Continental

    Shift Team Lead

    hace 4 días

    Continental México

    Your tasks · - Contribution to the Main Maintenance KPI ́s: Expenses, MTTR, MTBF, MMR & Lost Time in compliance to Preventive Programs & Corrective Actions. · - Ensure, together with the Maintenance Shift Leaders team, the receipt and delivery of pending tasks at each shift chang ...

  • Aray Consulting LLP

    SAP Team Lead

    hace 1 semana

    Aray Consulting LLP México

    We at Aray Consulting are looking to hire an **SAP Core Team Lead **for a contractual position (**6 months** with a good possibility of extension) to be deployed on-site **(SLP, Mexico)** for a fresh SAP Implementation project. · **Job Requirements**: · **Roles & Responsibilities ...

  • Maswer

    Feature Team Lead

    hace 1 semana

    Maswer México

    We're hiring: · FEATURE TEAM LEADER - Advanced English level · **REQUIREMENTS**: · - Bachelor's degree/engineering completed · - Advanced English is required. · - Own car. · - 8+ years as Feature Team Lead Sr · - Professional experience related to projects and processes. · - Expe ...

  • Citi

    Reconciliation Team Lead

    hace 4 días

    Citi Ciudad de México

    **Responsibilities**: · - Typically responsible for identifying and resolving basic / routine problems with broader departmental impact with established procedures · - Determines hiring to ensure adequate staffing Evaluates subordinates' performance and makes recommendations for ...

  • TTEC

    Wfm Team Lead

    hace 5 días

    TTEC Ciudad de México

    WFM Team Lead · At TTEC, we're all about the Human Experience. Elevated. As a Team Lead - Workforce Management - Real Time, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company ...