- Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.
- Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
- Able to address operational and personnel issues affecting functional area.
- Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.
- 3+ years of performance metrics, process improvement or lean techniques experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 2 years of Strong Operations Management Proficient in Data Analysis
- Bachelor's degree
- 5+years Operations Management experience in manufacturing, production, distribution environment or related industry Must be flexible to work any shift 7 days/24 hours including Holidays
- Supervisory responsibility for a minimum of 100 hourly employees
- Excel skills required.
- English Proficient
- Basic/Working knowledge of Six Sigma tools and Lean techniques preferred
- BE/B.Tech Engineering, Operations or related field.
- Post MBA experience
- MBA from IIM/XLRI
- Proficiency in Six Sigma tools and Lean techniques preferred
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Operations Manager - Cuautitlán Izcalli, México - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Descripción
Amazon is seeking Operations Managers for Fulfillment Centers (FCs).Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops).
Key job responsibilitiesKey job responsibilities
Cuautitlan Izcalli, MEX, MEX
BASIC QUALIFICATIONS
Usuarios de profesión Operations Manager en Cuautitlán Izcalli
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Jose Angel Cortes Lopez
Customer Care Specialist