- Support IT issues with office and manufacturing systems (Level 1-2 Troubleshooting)
- Basic user support and training on common systems (such as Microsoft office)
- Server disk space management
- ESX/VMWare Management
- SQL administration
- Hardware troubleshooting and replacement
- Support users through a Help Desk system
- Work with other members of IT Shared Services to provide solutions to user issues
- Keep IT management up to date with local and system changes
- Desktop/Laptop setup, configuration, support and distribution
- Basic Network Troubleshooting and Support. Cisco support preferred.
- Provide knowledge transfer to other IT Technicians in support of their roles
- Perform other duties as assigned by the plant leadership and the IT Region Leader
- Advanced English
- Bachelor degree in Information Technology, applicable certifications, or 5 years experience in the function
- Excellent troubleshooting skills and understanding of when to escalate issues.
- Ability to communicate effectively with a diverse population and demonstrate good interpersonal skills.
- Excellent customer service skills. Customer service skills training and experience in or out of IT preferred.
- Experience in a production environment preferred
- Requires familiarity with Microsoft Operating Systems, XP and Microsoft Server -12.
- Requires familiarity with Microsoft Office , products
- Requires familiarity with software and hardware of PCs and network servers
- Cisco VOIP and Networking experience and/or training preferred
- #LI- Onsite
- Cultivates Innovation.
- Manages Ambiguity.
- Political Savvy.
- Learning Agility.
- Collaborate with others.
- Manages Complexity.
- Customer focus.
- Drives results.
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Local IT Specialist - Puebla, México - Faurecia
Descripción
Job Description
New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you're willing to contribute and create value for tomorrow's cleaner and smarter mobility, Faurecia is the place to be.
If you're ambitious, driven and team-spirited, this is your opportunity to build a career as Local IT Specialist in Puebla.
The role like Local IT Specialist is to support the facility, support other technicians' issues in the daily operations of the local network and IT hardware connected to it. This position shall serve as the administrator for and provide user support of information and communication business systems, telecommunications and related issues.
Your responsibilities will include:
Key requirements:
Leadership Competencies
Faurecia is so much more than a top-7 global automotive and technology leader. We inspire safer, more comfortable, more personalized, and more sustainable mobility. We create advanced solutions to accelerate the transition towards CO2 neutrality. We believe people matter. We work on challenges that matter. If you join us, you'll take a journey that matters.
Faurecia is an Equal Opportunity Employer.