- Ensure timely and accurate repair of client equipment, adhering to acquired terms and conditions for client satisfaction.
- Main activities involve coordinating equipment repairs, ensuring timely completion, addressing customer needs, and ensuring overall satisfaction.
- Effective Communication: Clear communication and information exchange.
- Analytical Thinking and Decision-making: Analyzing data to make informed decisions that align with available information.
- Customer Focus: Anticipating and exceeding customer needs to enhance business value.
- Adaptability: Ability to adjust to new challenges and environments.
- Cost analysis, coverage assessment, reserves calculation, call management, and NPS detractor management.
- Set authorization limits, maintain repair costs, minimize repair times, and reduce replacements.
- Expand Service Center network and parts suppliers.
- Focus on standardized procedures, supervision, and productivity enhancement.
- Overall business benefit lies in improved productivity and competitive position.
-
Claims Analyst
hace 3 semanas
MetLife Ciudad de MéxicoSomos expertos y reconocidos a nível mundial como líderes en seguros. Tenemos más de 150 años de experiência entregando lo mejor en seguros de vida, rentas vitalicias y programas de beneficios a más de 90 millones de clientes, en 50 países del mundo._ · Estamos buscando **Jr Nurs ...
-
Claims Analyst
hace 4 días
Assurant Ciudad de México**Responsabilidades**: · - Realizar el análisis de las reclamaciones de mobile para determinar el apego a términos y condiciones · - Cumplimiento de procesos y políticas establecidas, · - Controlar el cumplimiento níveles de servicio · - Seguimiento E2E del servicio al cliente po ...
-
Sr. Claims Analyst
hace 1 semana
Assurant Ciudad de MéxicoSomos Assurant, una compañía global de soluciones para el hogar y estilo de vida que ayudan a las marcas líderes a aumentar sus ingresos, gestionar riesgos y ofrecer una gran experiência para sus clientes; estamos en más de 21 países y trabajamos con el Sector Financiero, Retail, ...
-
Analyst - Claims Advisory
hace 3 semanas
Marsh Ciudad de México**¿Qué tenemos para ti?**: · Una empresa Multinacional con una marca sólida, comprometida con el bienestar integral de nuestros colaboradores, en un entorno de flexibilidad respecto a los horarios, las vacaciones, trabajo híbrido (presencial-virtual) y oportunidades de crecimient ...
-
Claims Analyst Sr
hace 3 semanas
Chubb INA Holdings Inc. Ciudad de México**Responsabilidades**: · - Análisis de documentos y expedientes médicos · - Elaboración de respuestas en cuanto a solicitud de documentos, rechazo d etrámites o pagos · - Captura en los diferentes sistemas de la compañía las respuestas y actividades del dia · - Experiência de mín ...
-
Auto Claims Analyst Senior
hace 2 semanas
Assurant Ciudad de MéxicoSomos Assurant, una compañía global de soluciones para el hogar y estilo de vida que ayudan a las marcas líderes a aumentar sus ingresos, gestionar riesgos y ofrecer una gran experiência para sus clientes; estamos en más de 21 países y trabajamos con el Sector Financiero, Retail, ...
-
Claims Analyst Support Mexico
hace 2 semanas
Aon Corporation Méxicode la publicación: · ANALISTA DE RECLAMACIONES - Monterrey · - ¿_Te gustaría unirte a un equipo diverso e inclusivo? ¿Buscas impactar con tu conocimiento una empresa trasnacional líder? Esta oportunidad está esperando por ti · Aon está en el negocio de las mejores decisiones · En ...
-
Claims Analyst
hace 3 semanas
Nestlé SA Ciudad de MéxicoPulse Tab para ir al enlace Ir directamente al contenido · Análisis y clasificación de los cargos (bonificaciones, promociones, descuento, diferencias en precio, devoluciones y rechazos) que se encuentran en la cartera comercial a nivel grupo, dándole seguimiento en conjunto con ...
-
Claims Analyst
hace 2 semanas
Newell Brands Ciudad de México**Position Title**: Claims Analyst · **Location**: Mexico City · **Reports to**:Credit and Collection Manager · **Job Summary**: · The Claims Analyst will investigate and research customer deductions within established guidelines and procedures to makes decisions to allow or bill ...
-
Claims Analyst
hace 2 semanas
Porch Mexico Ciudad de MéxicoPorch Group is a vertical software company reinventing the home services and insurance industries. Through our family of technology, SaaS, and Insurance companies we are able to offer innovative software and service solutions to more than 28,500 companies, and 350,000 policyholde ...
-
Sr. Claims Analyst
hace 2 semanas
Assurant Tlahuac, MéxicoSomos Assurant, una compañía global de soluciones para el hogar y estilo de vida que ayudan a las marcas líderes a aumentar sus ingresos, gestionar riesgos y ofrecer una gran experiência para sus clientes; estamos en más de 21 países y trabajamos con el Sector Financiero, Retail, ...
-
Sr. Claims Analyst
hace 1 semana
Assurant, Inc. Ciudad de MéxicoSomos Assurant, una compañía global de soluciones para el hogar y estilo de vida que ayudan a las marcas líderes a aumentar sus ingresos, gestionar riesgos y ofrecer una gran experiencia para sus clientes; estamos en más de 21 países y trabajamos con el Sector Financiero, Retail, ...
-
Claims Analyst, Ahp
hace 3 semanas
Porch Mexico Ciudad de MéxicoPorch Group is a vertical software company reinventing the home services and insurance industries. Through our family of technology, SaaS, and Insurance companies we are able to offer innovative software and service solutions to more than 28,500 companies, and 350,000 policyholde ...
-
Analyst Claims Ew
hace 1 semana
AIG City, MéxicoIssuance Analyst · Who we are · American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products ...
-
Claims Analyst I
hace 2 semanas
AIG Ciudad de MéxicoPrimary Responsibilities include the following: · - Use acceptable claims investigation and settlement techniques that have timely and cost-effective closing results by obtaining, reviewing, and analyzing documentation, policy conditions, and other records. May require additional ...
-
Claims Analyst Ii
hace 3 días
AIG City, MéxicoAppraisal // Claims Analyst II · Who we are · American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings inc ...
-
Sr. Claims Analyst
hace 3 días
Assurant Ciudad de MéxicoSomos Assurant, una compañía global de soluciones para el hogar y estilo de vida que ayudan a las marcas líderes a aumentar sus ingresos, gestionar riesgos y ofrecer una gran experiência para sus clientes; estamos en más de 21 países y trabajamos con el Sector Financiero, Retail, ...
-
Complex Casualty Claims Analyst
hace 2 semanas
AIG Ciudad de MéxicoThis position will report to the Claims Casualty unit and will handle a portfolio of casualty claims being the main role to investigate, assessment, evaluate, negotiate, and settle complex claims, to timely and accurate resolution, ensuring mitigation of indemnity and expense exp ...
-
Claims Analyst Americas I
hace 2 semanas
Swiss RE Iztapalapa, MéxicoAbout the Role · The Claims Analyst is responsible for prompt and efficient analysis of claim documents and communication received by internal/external clients. Analysts process claim documents including set up of new claims, correspondence with clients and partners, and processi ...
-
Bilingual Retail Claims and Deductions Analyst
hace 2 semanas
IQOR Iztapalapa, MéxicoIQor México is growing · We are a globally recognized company in constant growth dedicated to providing portfolio recovery · and accounts receivable services for administrative processes of technology services to large clients · around the world. · Join our team as a BILINGUAL RE ...
Analyst Claims EW - Mexico City, México - AIG
Descripción
Issuance Analyst
American International Group, Inc. (AIG) is a prominent global insurance organization, offering a wide range of property casualty insurance in about 70 countries and jurisdictions worldwide to protect assets and manage risks.
Commitment to making a positive impact in both the professional and local communities is central to our values. We empower our employees to support causes they believe in through programs like Volunteer Time Off and Matching Grants.
Explore our Business
AIG Servicios is a leading provider of products and services for Extended Guarantees. The Claims Analyst role focuses on efficiently managing customer claims, ensuring equipment repair to the highest standards for utmost customer satisfaction.
About the Role
Key Details to Consider:
Qualities We Seek:
Behavioral Skills:
Technical Expertise:
Main focus areas include customer service, cost control, repair times, NPS Score improvement, audits, and supplier management.
Enhance customer satisfaction through efficient claims management.
Join Us for a Bright Future
AIG leads the way in insurance solutions, constantly innovating to serve a diverse clientele globally. By joining us, you contribute to a culture that nurtures personal and professional growth for all individuals.
Create an Inclusive Environment
Our commitment to diversity and inclusion fosters a respectful and inclusive workplace. Through flexible arrangements, diversity programs, and Employee Resource Groups, we honor and celebrate differences.
AIG upholds equal opportunities for all, ensuring fairness regardless of background, gender, or other categories protected by law.
AIG accommodates job applicants and employees with disabilities to ensure a supportive work environment. Reach out to us for accommodations.
Functional Area:
CL - ClaimsEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG MEXICO SERVICIOS S.A. DE C.V.
