Ennie Reid

Hey there! I'm Ennis, your Authenticity Alchemist, fueled by a profound mission to unleash remarkable potential in every individual. Forget limits; let's embark on an extraordinary journey of self-discovery and growth together.

With my diverse clientele, I'm on a constant quest to help organizations, teams, communities, and individuals thrive and reach unprecedented heights. But here's the secret: remarkable potential is unique to each one of you.

At "Remarkable," it's not about imposing predefined paths; it's about crafting a tailor-made experience that aligns with your authenticity. Whether you're a team, an individual, a community, or an organization, we'll explore what authenticity means to you.

Together, we'll create a transformative plan that unleashes your remarkable potential, elevating you beyond your wildest dreams. My core values and principles will guide us every step of the way, infusing each moment with authenticity and genuine impact.

I'm not just a consultant; I'm an alchemist, dedicated to unlocking the true essence of your potential. By combining expertise with enchantment, I'll ignite creativity, boost confidence, and fuel purposeful growth.

Join me on this enchanting journey. Embrace the magic of self-discovery and watch as your aspirations materialize into reality, one remarkable moment at a time.

I am an expert in the following areas: 

I curate cultural frameworks that drive success:

• Develop and align organizational values and behaviors to create a cohesive culture.
• Implement strategies to foster a positive and inclusive work environment.
• Design frameworks for effective communication and collaboration within the organization.
• I transform values into actionable behaviors:

I translate organizational values into tangible behaviors and actions.

• Develop programs and initiatives that reinforce desired behaviors.
• Facilitate the integration of values into day-to-day operations and decision-making processes.
• I provide the tools to unleash the potential through your talent:

I identify and nurture talent within the organization.

• Design and Implement talent development programs and initiatives.
• Through facilitation of intervention foster a growth mindset and create opportunities for individuals to reach their full potential.
• I bring mechanisms that set the path towards a performance-driven culture: 

I develop performance management systems and processes, aligned to organisation aspiration

• Define clear performance expectations and goals.
• Implement measurement and feedback mechanisms to drive continuous improvement.
• I create mechanisms that reward and recognize excellence:

I Develop recognition programs to acknowledge and appreciate employee achievements.

• Design reward systems that align with performance and values.
• Implement feedback mechanisms to celebrate and encourage excellence.

I critique, rationalize, and design people experience and related functions for success:

• Evaluate and optimize functional structures and processes.
• Identify areas for improvement and implement effective change management strategies.
• Streamline workflows and enhance operational effectiveness and impact on the customer 

I bring tools that enable the fostering and collaboration of growth:

• At Programmatic systematic requirement a commonality that facilitates cross-functional collaboration and knowledge sharing.
• Sign deliver and implement learning and development programs to enhance skills and competencies.
• Bring tried and tested Interventions that foster a culture of innovation and continuous learning.

I unlock the power of your people:

• Provide coaching and mentorship to develop leadership capabilities.
• Three continues listening drive  employee engagement and empowerment, quantified on your bottom line
• Implement strategies to leverage the diverse talents and perspectives within the organization.

I bring frameworks of communication that are impactful:

• Develop communication strategies and channels to effectively convey key messages.
• Create engaging and compelling content for internal and external communication.
• Ensure alignment and consistency of messaging across various platforms.

I align and correlate your employee and customer experience:

• Develop strategies to enhance employee satisfaction and engagement.
• Implement customer-centric approaches to deliver exceptional service and experiences.
• Identify areas for improvement by gathering and analyzing feedback from both employees and customers.
• Demonstrates the correlation an impact of alignment through measurable improvements in individual and organizational performance.

I am a master blender of learning and development:

• Design and deliver customized learning programs based on organizational needs.
• Design and develop processes approaches on access dance in their nature enable a learning culture that encourages continuous growth and development.
• Incorporate innovative learning methodologies to maximize individual and organizational potential.

I Uncover the Unfindable: Your Source for Needle-in-the-Haystack Talent

• With due diligence provide Market Analysis: Meticulous search for the perfect fit among needle-in-the-haystack talent.
• With a curious mindset share Sourcing Strategy: Tailored plan, leaving no stone unturned to uncover exceptional candidates.
• With meticulous tenacity present a curated list of top notch of top-notch, Interested, available and high-potential talent ready for critical roles.

I develop and design precision behavioral change interventions

• Meticulously Crafted: Designing behavioural change interventions based on cutting-edge scientific research, incorporating a well-defined philosophical direction, and leveraging applied psychology and management principles.
• Proven Effectiveness: Ensuring that each intervention is backed by empirical evidence and up-to-date  management theories to guarantee the delivery of expected outcomes.
• Targeted Impact: Tailoring interventions to address specific behavioral challenges, leading to tangible

I help Your trainers IN MASTERING Group Dynamics and Facilitation

• Group Dynamics Expertise: Profound understanding and adeptness in managing groups of any size, ensuring seamless interactions and fostering a productive group dynamic.
• Adult Learning Specialist: Demonstrated expertise in adult learning methodologies, tailoring content to meet the unique needs of adult learners and maximizing their learning experience.
• Power of Psychology: Leveraging organizational psychology to effectively manage large groups, whether it's content delivery or facilitating exercises, ensuring a positive and impactful learning environment.

I FACILITATE  Success: Unleashing Group Potential

• Seamless Group Management: A master in navigating group dynamics, regardless of size, fostering collaboration and harnessing the collective potential for outstanding outcomes.
• Adult Learning Guru: An expert in adult learning principles, crafting engaging learning experiences that resonate with participants and drive meaningful knowledge retention.
• Versatile Facilitation Skills: Beyond delivering learning, adept at facilitating strategy sessions, change programs, and other events, empowering teams to achieve their goals.

WORK HISTORY AND ACHIEVEMENTS

Chief Remarkable Officer @ Remarkable 

(April 2023 - Present)

A Mission to Unleash Remarkable Potential

At Remarkable, we're driven to answer life's philosophical questions about work, life, love, friendships, and beyond. Through our science-backed solutions and Remarkableology interventions, we empower individuals, communities, and organizations to reach their full potential.

Bespoke Intervention For Your Remarkable Aspirations 

No matter your background or location, we offer workshops and individual coaching to help you achieve your aspirations. Remarkable potential is different for everyone, and we'll work with you to craft a plan that embodies your authenticity.

See Section On ‘Remarkable Authentic Self’ For The Type Of Work That I’ve Been Doing And How It Supports Authentic Alchemy

Chief Happiness Officer @ Ennigmatic 

(Jun 2019 – May 2022)

• Built and led a thriving people and organizational culture development company.
• Awarded eight major contracts, achieving resounding success across various sectors.

Head of Learning, Development, Talent & Culture @ Old Mutual Wealth & Quilter 

(Feb 2016 – Jun 2019)

• Spearheaded a transformative culture shift during a demerger and listing of a new business.
• Increased employee engagement by 7.4 to 7.8 (Jun 2017 v Jun 2019).
• Enhanced creativity and innovation within individuals and teams from 6.2 to 7.3 (Jun 2017 v Jun 2019).
• Improved motivation among employees across autonomy, mastery, and meaningful work from 7.6 to 8.1 (Jun 2017 v Jun 2019).
• Business growth with strong adjusted profit up 11% in 2018 while maintaining a stable share price since listing.

Head of Learning & Development @ International SOS 

(Jan 2014 – Jan 2016)

• Created a global L&D Assistance operating model.
• Improved Net Promoter Score by 10% through a Voice of the Customer program.
• Achieved 6% improvement in employee engagement.

L&D Lead (Engineering) @ Virgin Media 

(Aug 2012 – Dec 2013)

• Designed automation of compliance training and due diligence for a field force.
• Implemented a customer-centric behavioral program, resulting in Net Promoter Score improvement of 21%.
• Procured £1.2m worth of training for £216k.

People Business Partner (Corporate Functions) @ Virgin Media 

(Sept 2011 – Aug 2012)

• Delivered a Career Path Framework supporting capable and mobile workforces.
• Managed Divisional Employee Voice Forums.
• Managed a review of People Policies in Virgin Media.

L&D Business Partner (Network Management Centres) @ Virgin Media

 (Aug 2010 – Sept 2011)

• Developed and implemented a behavioral change program to drive awareness and understanding of personal impact on company Operational Cash Flow & Net Promoter Score.
• Achieved customer-centric training design & delivery through using core “Virgin Media” content across all solutions. (e-learning awards 2012 winner for best use of synchronous learning)
• Procured £1.2m worth of training for £216k.

Management, Leadership & Professional Development Lead  @ Virgin Media 

(Jul 2008 – Aug 2010)

• Contributed to the development, design, or tendering of a suite of programs offered at all levels of management and leadership across the business.
• Developed and designed a bespoke personal development planning tool now used across the organization at frontline level.
• Developed, tested, and implemented a character, strengths, and intelligences framework for the management and leadership population.

Operational Development Manager @ Hilton Hotels 

(September 2004 – July 2008)

• Achieved 5.8% increase in guest satisfaction.
• Realized 3.5% increase in customer loyalty.
• Delivered incremental conversion of circa 5% year on year.
• Enhanced team member satisfaction with a 5.25% increase.

VOLUNTEERING 

I carry with me the invaluable lessons and skills gained from my volunteering roles. These experiences have shaped me into an authentic listener, empathetic supporter, and a source of positive energy. With this foundation, I am committed to unleashing remarkable potential in individuals and organizations, driven by an authentic and compassionate approach to making a meaningful impact.

NHS Wellbeing Coach

Dates: April 2020 – July 2020

Location: London

As an NHS Wellbeing Coach from April 2020 to July 2020 in London, I volunteered 4 hours a week as part of the acute crisis response service. Our mission was to support the wellbeing of NHS employees and key support workers during the challenging times of COVID-19. This role, designed by experts and delivered at clinical standards, allowed me to contribute to the mental and emotional support of those on the frontline. Through this experience, I further developed my coaching skills and found a profound sense of purpose and fulfilment in making a difference during the crisis.

Samaritans Volunteer

Dates: February 2003 – April 2010

Locations: Belfast, Leeds & Manchester

During my time as a Samaritans Volunteer, spanning from February 2003 to April 2010 in various locations, I engaged in a range of roles, including phone and face-to-face listening, prison listening, and training new listeners. These opportunities taught me the transformative power of active listening and the impact it can have on someone's life. Creating a safe and non-judgmental space for individuals to share their feelings and experiences became the cornerstone of my approach. Being authentic and empathetic allowed me to form deep connections with those seeking support, making a meaningful impact in their lives.

Outdoorlads Volunteer

Dates: March 2011 – Present

Locations: North West & South East England

Since March 2011, I have been an active volunteer with Outdoorlads, supporting the promotion of outdoor activities and leading various group hikes in different parts of the country. This experience has highlighted the healing and inspiring power of nature. Embracing the wonders of the great outdoors, I have learned the value of being present in the moment and appreciating the beauty of the world around us. As a volunteer, I have also been able to foster a sense of community and companionship among the participants, creating a positive and enriching experience for all involved.

REMARKABLE -  AUTHENTIC SELF 

Remarkable was  started during my year of study and embarked on extraordinary journeys that blend my passions for wine and scuba diving with my academic expertise in organizational psychology. While pursuing my Masters, I created a playground to test my skills and interests by facilitating Wine Confidence Sessions and embracing the awe-inspiring role of a Scuba Dive Master.

Airbnb Experiences: Wine Confidence Sessions

Unleashing the Remarkable Potential in Wine Enthusiasts

With a background as a hospitality specialist and a talented Sommelier, I set out to empower individuals to explore the world of wine with confidence and excitement. Through my unique formula, I guided groups through every aspect of wine appreciation, from the bottle's appearance to the tasting experience. Fueled by philosophy and psychology, I crafted an engaging and non-snobby vocabulary, fostering a remarkable journey where attendees discovered their preferences and gained newfound confidence. As a remarkable host, I facilitated numerous experiences, leaving participants with a deeper appreciation for wine and the courage to continue their wine conversations with enthusiasm.

On Request : Scuba Diver Master

Diving into Remarkable Discoveries: Scuba Dive Master's Journey

Combining my love for scuba diving and my expertise in organizational psychology, I embraced the role of a Scuba Dive Master. working on a request business with numerous dive centres across . Underwater, I orchestrated mindfulness and awe, witnessing the beauty of marine life and the world in its purest form. As a Dive Master, I honed leadership, communication (There's no talking underwater), and group management skills, ensuring divers' safety and guiding them through magical underwater experiences. With a deep passion for helping others thrive, I relished the privilege of empowering divers to enhance their skills, explore new possibilities, and find awe-inspiring moments beneath the waves.

The Alchemy of Remarkable Potential: Authenticity Unleashed

As an authentic alchemist through Remarkable, I harmonize my passions, academic journey, and life experiences, creating a transformative environment where individuals and organizations discover their true potential. Whether through the artistry of wine or the wonder of scuba diving, I lead with authenticity, igniting enthusiasm, and crafting remarkable journeys that empower individuals, communities, and organizations to reach their full potential.

I bring together my diverse experiences and expertise, transforming them into a powerful force that unleashes remarkable potential in every aspect of life. Show casing how my passions align with the core values of Remarkable, demonstrating  an authentic representation of my journey as the driving force behind transformational experiences.

CONTRACTS DELIVERED

HR Civil Service Case Management:

• Developed 12 HR technical competencies for managers workshops.
• Empowered the organization to self-manage support with increased demand.

KLDISCOVERY:

• Developed a line management framework to support company restructuring.
• Enabled the success of new front-line management roles.

Ministry of Justice - Head Quarters:

• Developed and delivered a Shadow Exco Leadership Program.
• Collaborated with Global Eloquence to ensure successful contract delivery.

Peakon, a Workday Company:

• Designed and delivered a "readiness for change" program at all employee levels.
• Assisted the company in adapting to rapid growth and operational changes.

HM Prison Belmarsh:

• Developed a cultural change program with 24 personalized interventions.
• Focused on creating an atmosphere of trust, energy, and transparency.

Serco:

• Conducted an organizational review and made evidence-based recommendations.
• Aiming to achieve aspirational numbers of apprenticeships, deliver a user-led service, and become a cost-neutral apprenticeship function.

HM National Probation Service:

• Created a coaching model and supporting development program.
• Fostered a coaching culture within the service, grounded in psychology.

Hyve:

• Offered a short-term contract as Interim Head of Learning and Culture.
• Intended to develop a learning and culture strategy and infrastructure.

Digicel Group:

• Developed a People Experience strategy and built the function.
• Covered various areas, including talent pipeline, talent acquisition, learning, culture, and employee engagement.

VOLUNTEERING 

I carry with me the invaluable lessons and skills gained from my volunteering roles. These experiences have shaped me into an authentic listener, empathetic supporter, and a source of positive energy. With this foundation, I am committed to unleashing remarkable potential in individuals and organizations, driven by an authentic and compassionate approach to making a meaningful impact.

NHS Wellbeing Coach

Dates: April 2020 – July 2020

Location: London

As an NHS Wellbeing Coach from April 2020 to July 2020 in London, I volunteered 4 hours a week as part of the acute crisis response service. Our mission was to support the wellbeing of NHS employees and key support workers during the challenging times of COVID-19. This role, designed by experts and delivered at clinical standards, allowed me to contribute to the mental and emotional support of those on the frontline. Through this experience, I further developed my coaching skills and found a profound sense of purpose and fulfilment in making a difference during the crisis.

Samaritans Volunteer

Dates: February 2003 – April 2010

Locations: Belfast, Leeds & Manchester

During my time as a Samaritans Volunteer, spanning from February 2003 to April 2010 in various locations, I engaged in a range of roles, including phone and face-to-face listening, prison listening, and training new listeners. These opportunities taught me the transformative power of active listening and the impact it can have on someone's life. Creating a safe and non-judgmental space for individuals to share their feelings and experiences became the cornerstone of my approach. Being authentic and empathetic allowed me to form deep connections with those seeking support, making a meaningful impact in their lives.

Outdoorlads Volunteer

Dates: March 2011 – Present

Locations: North West & South East England

Since March 2011, I have been an active volunteer with Outdoorlads, supporting the promotion of outdoor activities and leading various group hikes in different parts of the country. This experience has highlighted the healing and inspiring power of nature. Embracing the wonders of the great outdoors, I have learned the value of being present in the moment and appreciating the beauty of the world around us. As a volunteer, I have also been able to foster a sense of community and companionship among the participants, creating a positive and enriching experience for all involved.

EDUCATION 

University of Essex Online 

• Masters in Organizational Psychology (Dissertation to complete circa 2025)  

Open University 

• Advanced courses in philosophy  

 Queens University Belfast  

• May 2006 - Personnel Management - Diploma (CIPD Qualification) 

University of Ulster  

• June 2000 - International Hospitality Management - Btec Higher National Certificate 

• June 1998 - Hotel & Catering Institutional Operations - Btec National Diploma