Key Account Sales Manager OFA - Mexico City, México - Atlas Copco

Descripción

We are looking for some who enjoys cerativity and satisfacing our customers every day. Someone with an affinity for team work as a leader and a lot of sales appetite would be ideial for this role.

Lead, manage and develop your corresponding Key Accounts sales team in Mexico and Central America towards ambitious and profitable growth objectives with a high focus on market share and consolidated profitability, maintaining the highest level of customer satisfaction. Accelerate the growth of Oil Free Air business in accordance with the objectives of the Division and the Company.

Further strengthen employee motivation and customer satisfaction, ensuring that we are recognized as one of the best-qualified suppliers of equipment related to our field of activity.

General values:

• Support and promote the Group's core values: Interaction, Commitment and Innovation

• Support the Group's vision of "First in Mind and First in Choice" by focusing on and continually promoting and developing a culture driven by customer value and customer service.
• Develop and support a spirit of open communication, equity, non-discrimination, and respect for individuals in all areas of operation.

• Interact with other units of the Group in a constructive, productive and selfless manner that supports the development of synergies and the consolidated results of the Divisions and the performance of the business area (and the Group).

• Promote and ensure the values, guidelines, and policies established in The Way We Do Things

General:

• Achieve and improve results according to the objectives, business goals, and goals agreed upon with the Business Line Manager, developing the business according to the guidelines established by the Business division to give all products their best opportunity in the market. .

• Pay close attention to digitalization projects, actively adopting and supporting global projects that result in strengthened customer relationships and greater operational efficiency.
• Develop strong support for 'people care', i.e. staff training and skills development. Specifically, identify to create a superior customer experience that exceeds their expectations

• Focus business development on the full scope of supply, from compression to air purification, nitrogen generation and from low pressure to high pressure

Details:

• Maintain adequate interaction with the product, marketing, credit & collections and logistics team.

• Create cooperation and interaction between product sales and the CTS organization to ensure operational excellence and superior customer experience

• Increase market share and customer share profitably

• Strengthen using C4C as the available resource and powerful tool so that the team can meet the established objective (revenue per seller). Promote it at the management level as a tool to guide decision-making and business development analysis.

• Assume full responsibility for the results in Key Accounts clients, considering the expenses associated with the sales process and meeting pre-established targets.

• Focus on organic growth by increasing market share by prospecting for new clients.

• Guarantee the implementation of the Way to Market and coordinate direct and indirect channels to guarantee maximum presence in the market

• Improve sales efficiency (revenue per salesperson) with the proper utilization of C4C and the right approach to competency development

• Analyze lost orders and create a learning organization based on this intelligence to ensure we increase our hit rate (win more orders) sustainably

• Guarantee the correct service of assigned Key Account clients, creating strategies for direct and indirect channels to guarantee maximum presence and adequate service and increased Customer Share participation. Focus on exploring all opportunities in the various OFA product lines. Coordinate orchestrated actions in the different regions of the territory to guarantee that the actions are carried out in the different plants distributed throughout the national territory.

• Draw attention to price management to align our value offering with local market conditions and increase our CGP.

• Increase customer satisfaction by monitoring customer feedback through NPS survey.