- Education: High school diploma or GED required, bachelor's degree a plus
- Experience:
- Communicate well in English, both written and verbal
- Positive attitude towards work, team, learning, and taking up initiatives/tasks.
- Proficiency in Microsoft Office – MS Word and MS Excel and/or MS Access
- Administrative Writing Skills, Organization, Data Entry Skills, General Math Skills, Financial Software, Analyzing Information, Attention to Detail, Thoroughness
- Reporting Research Results, Verbal & Written Communication, Analytical Abilities, Multi-Tasking, and time-bound performance.
- Flexibility to work in night shift and interact with North American customers.
- Skills and experience matching those, resolving customer-billing problems, maintaining accounts receivable delinquency, applying good customer service promptly, and maintaining healthy past due trending on the portfolios esp for large volume customer transactions.
- Have the ability to slice and dice the information of the customer in different views for identifying and spotting where the problems are at site level, product level, sales rep or entity basis.
- Ability to independently hold customer meetings and internal calls to escalate various viewpoints from a business perspective.
- Collaboration Tool: Microsoft Teams experience preferred.
- Preferred Qualifications:
- Collect customer payments in accordance with payment due dates by making proactive customer outbound calls in a professional manner while keeping and improving customer relations.
- Should initiate frequent dunning and customer inquiries for payments on outstanding Accounts
receivables invoices based on various strategies adopted based on business priority. - Role of mentor and back up for the associates in charge of and bringing them up the learning curve.
- Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Initiate contact, via phone and/or e-mail, with a large portfolio of customer accounts using to determine the reason for past due accounts receivable. Customer communication will require critical thinking skills to probe into the reasons for non-payment to ensure the proper resolution can be implemented.
- Based on customer responses, recommend and implement action plans for resolving delinquent
transactions. Action plans may require the credit analyst to engage VWR associates from other
departments, e.g., sales reps, pricing, etc. or outside parties, e.g., vendors, freight carriers, etc. - Reconciliation of assigned accounts to ensure that payments and credit memos are properly applied.
- When necessary, escalate collection problems to CFS Management and/or Sales Team to assist in collection/resolution process.
- Approve and authorize release of orders according to credit line and payment history within established guidelines.
- Communicate the status of the assigned portfolio and/or specific accounts to CFS Management and/or Sales Team.
- Work on special projects, e.g., account clean up, as needed.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Process Payments & Refunds as applicable.
- Resolve billing and customer credit issues.
- Update account status records and collections effort.
- Report on collection activity and accounts receivable status.
- Mail correspondence to customers to encourage payment of delinquent accounts.
-
BBVA México**Area**: · **Deadline for applying**: · **7/28/2023** · **Company**: · **243** · **What are we looking for?** · About you Insert the profile description here Your experience Insert the profile requirements here · **Overview** · Overview · Insert here the description of the area ...
-
BBVA Ciudad de México**Area**: · **Deadline for applying**: · **2/10/2023** · **Company**: · **243** · **What are we looking for?** · About you Insert the profile description here Your experience Insert the profile requirements here · **Overview** · Overview · Insert here the description of the area ...
-
Sr Specialist
hace 1 semana
S&P Global Ciudad de México**The Role**: Sr Specialist - Collections · **The Grade/Level**: (relevant for internal applicants only) 9 · **The Location**: Mexico City · **The Team**: The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable. They are to carry ou ...
-
Operations Associate
hace 1 día
Teach For All Ciudad de México**Operations Associate · - **Network Learning Function, Global Initiatives and Programmatic Partnerships Team** · **Position Summary** · To advance Teach For All's 25-year vision and intended outcomes, we are seeking an Operations Associate who will lead various processes to ensu ...
-
Becario de Crédito y Cobranza
hace 2 días
Videojet Ciudad de MéxicoSupport the team with the collection and credit activities. · When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your sk ...
-
Associate, Insurance
hace 4 días
Element Fleet Management Ciudad de MéxicoGet started on an exciting career at Element_ · Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard wo ...
-
Employee Relations Specialist
hace 1 semana
Petco MéxicoCreate a healthier, brighter future for pets, pet parents and people · If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. · Our core values capture that spirit as we wor ...
-
Research Associate
hace 2 días
Innovations for Poverty Action Ciudad de México**Summary**: · IPA Mexico is looking to hire a Research Associate (RA) to provide technical support to a portfolio of research projects. This dynamic role provides a unique opportunity to get exposure to all aspects of mission-driven international research and provides a high pot ...
-
Accounts Receivable Specialist
hace 3 días
Roquette MéxicoRoquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. · Want to help us make a difference? · Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better f ...
-
Associate Account Executive
hace 3 días
Daniel J. Edelman Holdings Ciudad de MéxicoOur Associate Account Executive will be responsible for monitoring, importing, and analyzing quantitative and qualitative data from the main traditional and digital media sources to give recommendations about industry trends and campaigns performance. · **Basic Qualifications**: ...
-
Finance Specialist
hace 21 horas
Prysmian Group City, MéxicoTeam overview and job responsibilities · Job responsibilities · - Manage and perform tasks associated with Customer Credit Analysis and Accounts Receivable. · - Call Clients to collect and negotiate open invoices. · - Prepare and submit account statements. · - Escalate collection ...
-
Order to Cash
hace 3 días
Novartis Ciudad de México387768BR · **Order to Cash - Treasury Cash Management Manager**: · Mexico · **About the role** · Location: Mexico City #Hybrid · About the Role: · The Jobholder will be the support of the NGSC O2C Process Lead (O2C Head) to bring to the next level O2C to provide beneficial soluti ...
-
Customer Care Associate
hace 1 semana
tesa tape, inc. Ciudad de MéxicoThe Customer Care Associate is the regular contact with customers, assuring prompt, courteous and efficient services to them. He/She is responsible for placement of orders into the system, checks order status and delivery dates, detecting and reporting any changes in demand which ...
-
HR Partner
hace 21 horas
Bosch Group MéxicoCompany Description · Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the ...
-
Jw - Coordinador (a) Ambiental
hace 21 horas
Marriott International, Inc México**Job Number** · **Job Category** Engineering & Facilities · **Location** JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** N ...
-
Accounts Receivable Clerk
hace 1 semana
Gordian Staffing Ciudad de México**Description**: · **_Gordian Staffing, A New Way of HR_** · Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarter is in Omaha, Nebraska. Abr ...
-
Adviser, Trainer and Facilitator
hace 5 días
Social Accountability Accreditation Services Ciudad de México**Project**: Mexico Awareness Raising (MAP) - USDOL Funded Project · **Start Date**: As soon as possible · **Location**: Mexico City, MX, with travel required throughout different Mexican States · **Type of position**: Part-time with a minimum of 10 work days per month · **Hours* ...
-
EHS Specialist, Environmental Data Analyst
hace 3 días
GE HEALTHCARE Ciudad de México**Job Description Summary**: Roles will typically be in shared service; may support multiple businesses, but not necessary. Subject matter experts will generally fall into this category. Typically HQ Jobs and NOT on site. For client facing roles, use Operational EHS family. Respo ...
-
Gerente de Crédito
hace 1 semana
Marriott International, Inc México**Job Number** · **Job Category** Finance & Accounting · **Location** JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Manag ...
-
Testing Quality Engineer
hace 1 semana
Bosch Group MéxicoCompany Description · Bosch was founded in Stuttgart in 1886 by Robert Bosch and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribu ...
Sr. Collections Associate - Mexico City, México - Avantor
Descripción
The Opportunity:
The Sr. Collections Associate will work under moderate supervision, obtain revenue by verifying transaction information; compute charges and refunds; prepare and mail invoices; and identify delinquent accounts and insufficient payments. Collect revenue by reminding delinquent accounts; notify customers of insufficient payments. Pay invoices by verifying transaction information; schedule and prepare disbursements; obtain authorization of payment. Resolves account discrepancies by investigating documentation; and issuing stop payments, payments, or adjustments.The Sr. Collections Associate is responsible for collections & finding payment solutions for outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Will have to expand opportunities to work through different entities and adopt sharing of best practices and understanding of business. Will have to strike a balance between maintaining trustful relationships with customer segments and global strategic portfolios and ensuring timely payment thereby reducing past due and influencing DSO numbers positively.
If this position is of interest – let's talk
What we're looking for
How you will thrive and create an impact
As a major team contributor, this person will partner with carriers to:
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.