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Santiago de Querétaro

    Analyst, Delivery Excellence - Santiago de Querétaro, México - Concentrix

    Concentrix
    Concentrix Santiago de Querétaro, México

    hace 6 días

    Default job background
    De jornada completa
    Descripción

    Description

    Support Operations team on key performance metrics by providing innovative and cost-effective solutions based on data and analytics.
    Lead automation projects from data gathering, development, learning session, UAT, Process documentation, and distribution
    Responsible for the enhancement and maintenance of existing database
    Responsible for creating innovative solution to account level to enterprise level depending on business needs
    Responsible for the distribution of reports and ensuring clean, accurate data, and on time delivery
    Can work and communicate with all levels of management and departments
    Has initiative on communicating and collaborating with stake holders and reporting data POCs to complete the requirements
    Support team members by sharing best practices/conducting learning session, and back up pair to ensure business continuity
    Adherence to internal team processes and company guidelines
    Continuously gain and learn new knowledge in terms of data automation and analysis
    May be assigned additional tasks as per business need

    Proficient in MS Office and Power Platform Applications: MS Power Automate, Power Apps, Power BI, Power Pages, Power Virtual Agents

    Advance MS Excels - VBA Macro, Power View, Power Pivot

    Knowledge in RPA, Low Code to No Code, Open AI an advantage
    Knowledge in SQL an advantage
    Knowledge in PHP, CSS, and HTML an advantage
    Six Sigma Trained is a plus but not required

    Minimum of 5-year experience in Reporting and Analytics
    Background in Project Management is a plus
    Willing to work in mid to graveyard shift
    Shift is mainly work from home and may be assigned to be on site as per business need.

    Location:

    IND Work-at-Home

    Language Requirements:

    Time Type:

    Full time
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