- Manejo del Producto Completo desde una perspectiva de Operaciones para resolver cualquier requerimiento de los clientes (Conductores o Gerentes de Flotilla) ej. Compras, Mantenimiento, Seguros, Gestorías, Fin de Arrendamiento), Atención personalizada a usuarios VIP.
- Mantener controles y bases de datos actualizadas con la información de la Flotilla del Cliente.
- Resolución y Escalación en tiempo y forma (con el área de Operaciones y/o Comercial) de cualquier situación que comprometa la relación de negocio y trabajar en conjunto con el Fleet Partner Solution.
- Brindar Soporte en la implementación y diseño de campañas de comunicación relacionadas a la Administración de la Flotilla; mantener una comunicación efectiva con las áreas Operativas de Element.
- Generación de Órdenes de Compra, provisiones (anuales o mensuales), validación de facturas y seguimiento a pago (Contractual).
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Specialist In Plant - Mexico City, México - Element Fleet Management
Descripción
Get started on an exciting career at Element
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
** Vacantes en Ciudad de Mexico, Monterrey y Guadalajara
Senior In-Plant es parte de un equipo multifuncional basado en las Instalaciones del Cliente, responsable de la resolución de cualquier requerimiento Operativo del Cliente (Conductores o Gerentes de Flotilla), proponiendo mejoras apegadas a la Política de la empresa a la cual se encuentra asignado.
Calificaciones
-Educación y Experiencia
Licenciatura, preferentemente en Admin. de Empresas, Industria de la hospitalidad o Ingeniería.
Ingles Fluido: +60%
Al menos 3 años de experiencia en Servicio a Clientes (Preferentemente, KAM o Puesto similar)
Experiencia en Leasing (Preferentemente de Vehículos)
Conducción de vehículos ligeros
-Conocimientos y Competencias
Excelente comunicación verbal y escrita
Habilidades de Liderazgo (Formal o Informal)
Abierto al cambio con enfoque en soluciones; en ocasiones con información parcial
Toma de decisión bajo presión con análisis de riesgo
Excelente seguimiento a tareas y rápido aprendizaje
Trabajo en equipo y Cooperación
Adaptabilidad a Cultura de empresas diversas
Deseable experiencia en Leasing (Preferentemente de Vehículos)
What's in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
• Hybrid work environment for most positions
Candidates must be willing to comply with a pre-employment background check.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call