Community Support Specialist - Zapopan, México - Gordian Staffing

Gordian Staffing

Empresa verificada

Zapopan, México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Description:

Gordian Staffing, A New Way of HR._

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

Our client believes building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Their success is based on the belief that effective management anticipates the client's needs, not merely reacts to them.

As a Community Support Specialist (CSS), you will be responsible for the following activities:

Receive customer phone calls and answer questions related to the status of work orders, ARC requests, or Association responsibilities.
Partner with the Community Association Manager (CAM) on administrative tasks.
Manage followup and closing work order tickets.
Weekly followup on all standard work orders with Service Providers, note accounts on progress, and closeout if completed.
Receive, process, and manage 4041 Forms and all other address change requests.
Review open compliance items to follow up and ensure completion is noted.
Prepare Architectural Review Applications (ARC) for evaluation by the association's Board of Directors and/or Committee(s).

Schedule
M to F 10:00 to 19:00 CST

We offer: