- Work experience with different type of HVAC equipment and controls.
- Opportunity to work on HVAC projects.
- Exposure to customers and end users.
- Work in collaboration with a team of professionals.
- Guided by experts and professionals in the field and learn on the job.
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Follow standard procedures for proper escalation of unresolved issues to Quality Assurance
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reportsExperiência y requisitosRequirements
- BS degree in Mechanical, Electromechanical, Mechatronics or equivalent.
- Attitude to learn In depth knowledge in the product that the technician is supporting.
- Strong problem solving skills
- Excellent client facing skills
- Excellent English written and verbal communication skills
Número de vacantes 1
Área Atención a Clientes/Call Center/Telemarketing
Contrato Permanente
Modalidad Presencial
Turno Diurno
Jornada Tiempo Completo
Horario Lunes a Viernes 7am 5pm
Estudios Carrera Profesional
Inglés Hablado: 90%, Escrito: 90%
Sexo Indistinto
Disponibilidad p. -
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