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Guadalajara

    Change Manager - Guadalajara, México - Cognizant

    Cognizant
    Cognizant Guadalajara, México

    hace 2 semanas

    cognizant background
    De jornada completa
    Descripción

    We're hiring

    At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant

    We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Change Manager

    What you'll do:

    Leveraging technology to resolve issues based on linux/sql and all communications and providing key stakeholder management
    - Leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls
    - Forming collaborative action plans with specific actions, roles and deadlines, and ensuring these are completed
    - Supporting and nurturing process improvements and knowledge base improvements
    - Continually maintaining and developing tools and resources to manage major incidents effectively
    - Providing periodic major incident metrics reports

    Preferred experience:

    6 + years of IT experience of Incident Management
    - Should have knowledge on Change, Incident and Problem request management
    - Being accountable for resolving the outage via workaround or permanent fix.
    - Advance level of English is a Must

    Why Cognizant?

    Improve your career in one of the largest and fastest growing IT services providers worldwide
    Receive ongoing support and funding with training and development plans
    Have a highly competitive benefits and salary package
    Get the opportunity to work for leading global companies
    We are committed to respecting human rights and build a better future by helping your minds and the environment
    We invest in people and their wellbeing.

    We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

    At Cognizant we believe than our culture make us stronger
    Join us now

    #BeCognizant #IntuitionEngineered

    Job Location : Guadalajara, Jalisco, Mexico || Mexico City, CDMX, Mexico

    Employee Status : Full Time Employee

    Shift : Day Job

    Travel : No

    Job Posting : Apr

    About Cognizant

    Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.
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