-
Gerente Operativo de Banquetes
Encontrado en: beBee S2 MX - hace 4 días
The Westin Guadalajara Guadalajara, México De jornada completaJob Number · Job Category Event Management · Location The Westin Guadalajara, Avenida de las Rosas 2911, Guadalajara, Jalisco, Mexico VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · Job Summary · Directs and motivates banquet t ...
-
Hozpitality - Gerente Operativo De Banquetes
Encontrado en: Buscojobs MX C2 - hace 3 días
Marriott International Guadalajara, MéxicoJob Number ******** · Job Category Event Management · Location The Westin Guadalajara, Avenida de las Rosas 2911, Guadalajara, Jalisco, Mexico VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management JOB SUMMARY · Directs and motiva ...
-
Supervisor De Mantenimiento General De Edificio
Encontrado en: Buscojobs MX C2 - hace 3 días
Expo Guadalajara Guadalajara, México**Descripción del empleo**Expo Guadalajara es una empresa con más de 37 años siendo el motor estratégico de la industria de reuniones en nuestro destino en la que se realizan Exposiciones, Eventos y Congresos Nacionales e Internacionales, cuenta con la cocina más grande a nível N ...
-
Auditor JR
Encontrado en: beBee S2 MX - hace 1 día
Operadora de Ferias y Exposiciones, S. A. de C. V. Guadalajara, México De jornada completaExpo Guadalajara es una empresa con más de 37 años siendo el motor estratégico de la industria de reuniones en nuestro destino en la que se realizan Exposiciones, Eventos y Congresos Nacionales e Internacionales, cuenta con la cocina más grande a nivel Nacional con oportunidad de ...
-
Encargado De Reposteria
Encontrado en: Buscojobs MX C2 - hace 3 días
Laboratorios Sophia S.A. De C.V. Zapopan, México**Encargado de Repostería**:- **Objetivo**:_ Contribuir en la satisfacción del comensal a través de la elaboración de alimentos de acuerdo con el recetario, a la calidad operativa y al cumplimiento de los lineamientos de inocuidad y seguridad, apegándonos a las buenas prácticas d ...
Gerente Operativo de Banquetes - Guadalajara, México - Westin Hotels & Resorts
Descripción
JOB SUMMARY
Directs and motivates banquet team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone servicing the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Services Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Be
begin
belong
become