- Be a technical lead for organization and are regarded as a support leader by peers across the company
- Have a solid understanding of the business as it relates to the team's supported services
- Lead or participate in companywide user groups to exchange support information, procedures, and best practices
- Be an expert in system design and configuration and contribute regularly to physical architecture design for the organization, especially for new services
- Be involved in major technical decisions and work with development and QA teams to help increase service supportability, scalability, and performance
- Lead large initiatives that span many services such as efficiency and scaling
- Manage organizationwide outages ensuring accurate documentation and timely resolution
- Define aggressive SLAs and drive the team to meet them through metrics creation and analysis
- Conduct crossteam monitor planning and reviews
- Have a strong understanding of the technologies, tools, procedures, resources, and best practices used to improve operational excellence
- Determine best practices for code management, support, code builds, and code deployments
- Participate and may drive operational excellence across teams
- Display the leadership core values in every activity and may lead people or virtual teams
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Senior Director Engineering
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Reclut IT Naucalpan, México**Vacante para la empresa Reclut IT en Naucalpan de Juárez, Estado de México**: · Nos encontramos en busqueda de tu talento como Sr. Director Software Engineer para integrarse a proyectos globales con equipos sólidos en desarrollo. Es tu oportunidad para tener crecimiento profesi ...
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BetterCloud Ciudad de MéxicoWith 10+ years of experience pioneering the SaaS Operations movement, BetterCloud now serves the world's largest community of SaaSOps experts. As host of Altitude, the industry's leading SaaSOps event, and publisher of The State of SaaSOps Report, the category's definitive market ...
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Director of Engineering
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Rosewood Hotel Group México**General Information**: · - Country/Region- Mexico- Province/City- Nayarit- Location- Rosewood Mandarina- Department- Engineering- Job Type- Full-time Permanent**Job Summary** · Manages the efficient and safe operation of all plant, equipment, ancillary maintenance and repairs t ...
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Honeywell Ciudad de MéxicoBe part of a senior engineering management team developing and implementing processes and products to sustain Honeywell's growth in the marketplace. You will lead, empower and motivate engineering teams responsible for the design and development of products and systems that meet ...
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Honeywell Ciudad de MéxicoBe part of a senior engineering management team developing and implementing processes and products to sustain Honeywell's growth in the marketplace. You will lead, empower and motivate engineering teams responsible for the design and development of products and systems that meet ...
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Risk Engineer Director
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WTW Miguel Hidalgo, MéxicoRisk Engineer Director - Natural Resources · - Miguel Hidalgo, MX · January 31, 2024 · **The Company** · Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 182 ...
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Pre-sales and Sales Engineer Director, Mx
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Innovapptive México**Pre-Sales & Sales Engineer Director** · **Location**: Queretaro, Mexico**: · **Travel %**: 25% · **Employment Type**:Full-Time; Salaried**: · **Reports To**: SVP of Pre-Sales & Value Engineering · **Compensation**: Base Salary, Bonus, Stock Options, Medical**: · **About Us**: · ...
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Director of Engineering
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DEPCOM Power Tlalnepantla, México**Description** · **Your Job**: · DEPCOM is looking for a Director of Engineering to join the team and establish an engineering presence in Mexico. This person will report to the CTO and will be responsible for growing and managing the engineering talent that we need for our futu ...
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Director Engineering
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Monster Energy Mexico City, México De jornada completaPosition Summary: · In the position of Engineering Director you will be setting the engineering vision and goals for assigned region in · alignment with the company's business strategy. Define and manage project milestones in collaboration with new · product development, quality ...
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Director, Software Engineering
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Capital One MEXICO CITY, MéxicoWeWork Reforma Latino , Mexico, Ciudad de Mexico, Ciudad de MexicoDirector, Software EngineeringDirector, Software Engineering · Capital One is seeking a Senior Director of Software Engineering to lead, manage, mentor, and build extremely talented software engineering teams to de ...
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Director of Engineering
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Axented Ciudad de MéxicoThe engineering director plays a crucial role in shaping the strategic direction and implementation of technology solutions within an organization. This role involves overseeing the development and enhancement of app features, ensuring they meet user needs and align with business ...
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Director of Engineering
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Rosewood Hotel Group Ciudad de MéxicoPress space or enter keys to toggle section visibility · Country/Region · Mexico · Province/City · Location · Department · Job Type · Full-time Permanent · Job Description · Press space or enter keys to toggle section visibility · Job Summary · Manages the efficient ...
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Director, Software Engineering
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Capital One Tlahuac, MéxicoWeWork Reforma Latino , Mexico, Ciudad de Mexico, Ciudad de Mexico · Director, Software Engineering · Capital One is seeking a Senior Director of Software Engineering to lead, manage, mentor, and build extremely talented software engineering teams to deliver game changing technol ...
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Director of Engineering
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Databricks Inc. Ciudad de MéxicoAt Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infr ...
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Director, Software Engineering
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Capital One Financial Corporation Ciudad de MéxicoDirector, Software Engineering page is loaded · Director, Software Engineering · Apply locations Mexico City, Mexico time type Full time posted on Posted 2 Days Ago job requisition id R187623 WeWork Reforma Latino , Mexico, Ciudad de Mexico, Ciudad de MexicoDirector, Software E ...
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Director, Immigration Engineer
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Emerson Collective Tlahuac, México**The Opportunity** · The Immigration Hemispheric Migration team seeks to advance humane, practical migration solutions that respect the dignity of migrants and acknowledge the variety of forces - including climate change - influencing decisions to migrate. We recognize that irre ...
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Director, Software Engineering
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Capital One Mexico City, México De jornada completaWeWork Reforma Latino , Mexico, Ciudad de Mexico, Ciudad de MexicoDirector, Software Engineering Capital One is seeking a Senior Director of Software Engineering to lead, manage, mentor, and build extremely talented software engineering teams to deliver game changing technologies ...
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Senior Director, Software Engineering
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Capital One Tlahuac, MéxicoWeWork Reforma Latino , Mexico, Ciudad de Mexico, Ciudad de Mexico · Senior Director, Software Engineering - Mexico · As a Senior Director of Software Engineering, you will be responsible for working with senior Technology and Business Executives, understanding their Vision and t ...
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Director of Product Engineering
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Konfío Mexico City, México A De jornada completaAt Konfío, we are seeking a Director of Engineering, a dynamic blend of strategic leader and technical maven, with a penchant for customer-focused solutions. This individual should bring a wealth of experience from the financial services industry, combined with the technical acum ...
Support Engineering Director, - Mexico City, México - Audible
Descripción
ABOUT THIS ROLE
Our technology teams play a key role in connecting listeners with millions of stories by imagining, designing, developing and testing the software and applications that make up Audible's platform.
As a Support Engineering Director, you'll anticipate and seek out obstacles before they occur, and implement solutions that allow our engineers to fulfill strategic and tactical business goals.
You'll coach teams to deliver visionary products and programs to deliver the most value for our millions of customers. This is a chance to drive the future of our technology, mentor future leaders and inspire innovation.As a Support Engineering Director, you will...