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Support Agent Gold - Ciudad de México - Berlitz
Descripción
Requisitos:
· Inglés Avanzado Nivel C2
· Portugués Avanzado Nivel C1
· Manejo de Microsoft, Software, Hardware.
· Ingeniero en sistemas computacionales o a fin, preferentemente titulado.
· Experiencia mínima de 1 año en puesto similar.
· Actitud de servicio.
· Proactivo.
· Trabajo en equipo.
Se realizarán entrevistas en Inglés
Actividades:
· Proporcionar soporte remoto a los usuarios, restablecimiento de contraseña dentro de AD o correo electrónico, agregarlos nuevamente al dominio, mapear las unidades a las que solicitaron acceso y ayudar con la instalación de software solicitado.
· Revisión y manteamiento correctivo.
· Experiencia con atención a clientes de Estados Unidos y Brasil
Ofrecemos:
· Sueldo $19,500.00 pesos brutos
· Prestaciones de ley.
Prestaciones Superiores:
Vales Despensa, 22 días de Aguinaldo, 14 días de Vacaciones
Apoyo de Home Office $300 pesos de Internet, $100 pesos de Luz y Apoyo de Equipo $150 pesos mensuales
Beca al 100% para estudiar idioma a partir de que tienes 6 meses de antigüedad con contrato indeterminado.