- Communicates effectively and credibly with technical as well as functional staff, including those responsible for the execution of day-to-day operations through to those at the managerial and executive levels.
- Serve as the primary contact regarding technical items within a project, liaising with other members of a virtual team where applicable
- Ability to manage client expectations, ensure completion of engagements within an agreed-upon timeframe, and resolve client issues relating to the implementation of Ellucian's solutions.
- Consistently exceed expectations and responds promptly and professionally to client requests, seeking guidance as appropriate.
- Leverages knowledge and prior experience to develop, present, and defend rational conclusions, recommendations, and implementation strategies.
- Anticipates and resolves software problems and solves difficult challenges with only occasional need for assistance from others.
- Tracks formal questions and answers regarding requirements, business process, and desired outcomes.
- Coordinate remote technical activities taking place and ensure all responsible parties are properly informed. This includes working with the Ellucian Cloud Services team, remote DBAs, and other technical teams.
- Communicates effectively internally through written reports, regular meetings and teleconferences, keeping management and coworkers apprised of software and customer issues that impact the successful and smooth deployment of Ellucian solutions.
- Assist in the development of back-up and recovery concepts/plan
- Assist client Infrastructure Team on hardware, software management, and environment management
- Assist client Infrastructure Team to provide appropriate (and secure) server/application access instructions for all consultants. Maintain this over time as new servers/products are implemented.
- Facilitate the work of and provide support to the Integration Engineers, Data Migration Leads, and Data Migration consultants
- Travels to customer sites to deliver services.
- Bachelor's degree in a technical related field preferred
- 5-7 years relevant database experience and 3-5 years IT technical management experience.
- Experience with implementing large ERP systems.
- Experience with Ellucian Banner is preferred, including Ethos and Self-Service technologies.
- Experience with Oracle databases in a Windows and/or Linux environment
- Experience Architecting and deploying highly scalable applications on AWS
- Strong project management, organizational, and client facing skills
- Ability to manage multiple projects and work independently
- Demonstrated aptitude for logical applicationof problem-solving techniques. Ability to deconstruct complex technical issues to identify root cause issues
- Strong written and verbal communication skills
- Effective technical writing skills
- Strong presentation skills
- Candidates must have the ability to obtain and maintain a corporate credit card and a driver's license. Passport required for travel to international clients where applicable
- Passion for technology and software is a must
- Comprehensive health coverage: family major medical expenses, dental and life insurance.
- Christmas bonus 30 days
- Saving fund
- Monthly food coupon
- 15 workdays vacation
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
- 5 charitable days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
- Parental leave
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Tuition Reimbursement Assistance
- Professional development opportunities
-
Principal Consultant
hace 1 semana
Steer Tlahuac, MéxicoSteer es una empresa de consultoría con expertos comerciales, económicos, técnicos y de planificación que suman ideas para dar una respuesta contundente a las preguntas complejas. Steer opera en el ámbito internacional desde hace 40 años, fundada en 1978 en Londres, donde actualm ...
-
Principal Consultant
hace 1 semana
Steer Mexico City, México De jornada completaSteer es una empresa de consultoría con expertos comerciales, económicos, técnicos y de planificación que suman ideas para dar una respuesta contundente a las preguntas complejas. Steer opera en el ámbito internacional desde hace 40 años, fundada en 1978 en Londres, donde actualm ...
-
Principal Consultant
hace 1 semana
Steer Mexico City, México De jornada completaSteer es una empresa de consultoría con expertos comerciales, económicos, técnicos y de planificación que suman ideas para dar una respuesta contundente a las preguntas complejas. Steer opera en el ámbito internacional desde hace 40 años, fundada en 1978 en Londres, donde actualm ...
-
Principal Consultant
hace 5 días
S&P Global Ciudad de México**The Role**: Principal Consultant - Energy and Climate Policy · **The Grade**: (relevant for internal applicants only) 12 · **The Location**: Mexico City. · **The Team**: · The Americas Energy and Climate Policy Consulting Team is a trusted advisor of leading companies in the tr ...
-
Master Principal Sales Consultant
hace 4 días
Oracle Ciudad de MéxicoAs a Master Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less ex ...
-
Digital Advisory Principal Consultant
hace 1 semana
ERM Group Ciudad de MéxicoAs part of the continued growth and innovation of Sustainability & Environmental Services, ERM has an opportunity to join our global consulting firm as a Digital Advisory Principal Consultant for our office in Mexico and become a true ambassador in a business with Sustainability ...
-
Business Processes Principal Consultant
hace 8 horas
SAP Ciudad de México**We help the world run better** · TBD · **We build breakthroughs together** · **We win with inclusion** · SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at ...
-
Principal Consultant
hace 6 días
Steer Xico, MéxicoWe are looking for a hardworking Principal Consultant to join our dynamic team at Steer in Ciudad de México. · Growing your career as a Full Time Principal Consultant is a terrific opportunity to develop exceptional skills. · If you are strong in project management, leadership an ...
-
Principal Consultant
hace 4 días
Steer Xico, MéxicoHace 4 días Sé de los primeros 25 solicitantes · Steer es una empresa de consultoría con expertos comerciales, económicos, técnicos y de planificación que suman ideas para dar una respuesta contundente a las preguntas complejas. Steer opera en el ámbito internacional desde hace ...
-
Principal Consultant
hace 9 horas
Ll Oefentherapie distrito federal, MéxicoAn experienced engagement management professional who has an understanding of solutions, industry best practices, multiple business processes within a product/solution family. Operates independently to deliver quality work products as a part customer engagement. Performs varied a ...
-
Principal Consultant
hace 1 semana
Ellucian Company L.P. MéxicoUnlock Learning For All · Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 ...
-
Principal Consultant
hace 1 semana
Oracle Ciudad de México De jornada completaAn experienced engagement management professional who has an understanding of solutions, industry best practices, multiple business processes within a product/solution family. Operates independently to deliver quality work products as a part customer engagement. Performs varied a ...
-
Principal Sales Consultant
hace 1 semana
Oracle Mexico City, México Regular EmployeeAs a Cloud Master Sales Consultant, the main activities to perform in this role are: · Analyze the Customer's Cloud Maturity and propose a roadmap to perform a transformation. · Advise to customers about the journey to cloud and adoption. · Understand the addressable market for ...
-
Principal Sales Consultant
hace 1 semana
Oracle Ciudad de México De jornada completa· As a Cloud Master Sales Consultant, the main activities to perform in this role are: · Analyze the Customer's Cloud Maturity and propose a roadmap to perform a transformation. · Advise to customers about the journey to cloud and adoption. · Understand the addressable market ...
-
Principal HR Consultant
hace 1 semana
Oracle Mexico City, México Regular EmployeePartner with the business to ensure a complete understanding of business needs and objectives and resolves HR issues. Assist in the development and execution of the HR strategy including identifying creative approaches to assisting the business. Manage complex employee relations ...
-
Principal Service Delivery Management Consultant
hace 1 semana
Oracle Mexico City, México Regular EmployeeTo develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers' use of Support Services, drive high degree of satisfaction and referenceability, and to protect and ...
-
Principal Service Delivery Management Consultant
hace 1 semana
Oracle Ciudad de México De jornada completaTo develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers' use of Support Services, drive high degree of satisfaction and referenceability, and to protect and ...
-
Principal Business Process Consultant HXM-PY
hace 1 semana
SAP CiudaddeMéxicoBring out your best · SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a mar ...
-
Principal Consultant
hace 1 semana
Ll Oefentherapie Xico, MéxicoAn experienced engagement management professional who has an understanding of solutions, industry best practices, multiple business processes within a product/solution family. Operates independently to deliver quality work products as a part customer engagement. Performs varied a ...
-
Principal Consultant
hace 1 semana
Oracle Xico, México:Strong technical resource with experience implementing OFSAA FCCM solutions for large Financial Institutions and/or Insurance clients with domain knowledge on AML (Anti-Money Laundering) / Transaction Monitoring, KYC ( Know your customer) and ECM ( Enterprise Case management) an ...
Principal Consultant - México - Ellucian Company L.P.
Descripción
Unlock Learning For All
Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.
We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education.
About the OpportunityAre you an experienced higher education consultant and experienced with Banner by Ellucian? Do you have experience implementing and operating Banner Student Information Systems? Are you interested in a career delivering innovative solutions that will transform Higher Ed? If you answered yes, then we should talk
Ellucian is currently looking to add a Professional Service Consultants with Banner SIS implementation, upgrade, and operations experience to our team. As a professional services team members, you will be instrumental in consulting with our customers and delivering value add services that provide the quickest path to institutional success.
Higher education customers are transforming to modern campuses while leveraging technology and solutions to enable student success. In this mission critical role, you will partner with our customers to help enable their business office including transformation to cloud/SAAS solutions and ensure successful adoption of these solutions.
Where you will make an impact
What you will bring
#LI-RB1
#LI-Remote
#J-18808-Ljbffr
