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    Customer Onboarding Specialist - Ciudad de México - SiteMinder

    SiteMinder
    SiteMinder Ciudad de México

    hace 1 mes

    Default job background
    De jornada completa
    Descripción


    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together

    What We Do...

    We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

    We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

    And today, we're the world's leading open hotel commerce platform, supporting 40,000 hotels in 150 countries - with over 100 million reservations processed by SiteMinder's technology every year.

    About the Bilingual Customer Onboarding Specialist - Spanish and English role:

    The Onboarding Specialist is responsible for ensuring the product is correctly implemented and the customer understands how to use it, in order for the customer to get the full benefit of SiteMinder's product, and in turn create high levels of customer satisfaction.

    We provide you with the product and internal software training and pair you with a seasoned buddy to perform mock training before we have you training our customers.

    All we ask of you is an amazing, go getting attitude and your passion for providing and striving for a positive customer experience (this we can't train)



    Our Perks & Benefits...

    Equity packages for you to be a part of the SiteMinder journey

    Remote working

    Mental health and well-being initiatives

    Generous parental (including secondary) leave policy

    Paid birthday, study and volunteering leave every year

    Sponsored social clubs, team events, and celebrations

    Employee Resource Groups (ERG) to help you connect and get involved

    Investment in your personal growth offering training for your advancement

    Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch.

    When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

    #LI-Remote

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