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Network Manager - Santiago de Querétaro, México - AXA Group
Descripción
1. MISSION DU POSTE / POSITION SUMMARY
A Provider Network Manager oversees AXA Partners (Motor, Health, Travel, Home) provider relations, negotiates contracts, and ensures network growth and efficiency. Key tasks include searching and evaluating new providers, negotiating agreements (cost and services levels) managing provider databases, resolving disputes, and monitoring network performance.
2. DIMENSION DU POSTE / DIMENSIONS OF ROLE
· Cities that conform the scope ́s region
3. ACTIVITÉS DU POSTE / KEY RESPONSIBILITIES
· Evaluate and monitor providers' performance considering financial performance of contracts and coordinate partnership meetings with key providers.
· Oversee Provider Relations Representatives assigned to territories.
· Develop and maintain positive relationships with all LoB of business providers.
· Conduct market research to identify new providers and evaluate existing ones. Analyse network capabilities and propose strategies of growing and optimization.
· Negotiate contracts, fees and KPIs with providers to ensure cost-effective services.
· Develop and implement provider network policies and procedures to ensure compliance with regulations and standards.
· Responsible of the implementation of cost containment programs.
· Analyze provider performance data and KPIs and identify areas for improvement.
· Collaborate with other departments and external clients to ensure coordinated and efficient delivery of all services provided.
· Provide training and support to providers to ensure high-quality service delivery.
· Monitor provider network performance and develop strategies to address any issues or gaps in coverage.
· Be a mediator in focused issues with concessioned providers.
Su Perfil 1. COMPÉTENCES & EXPÉRIENCE / SKILLS AND EXPERIENCE
Experience Required:
· 4+ years of experience in provider management/negotiation.
· Experience in motor, insurance industry – nice to have
· Intermediate English level (written & verbal skills) – nice to have, not necessary.
· Bachelor's degree in business, Finance, Operations/related fields or equivalent combination of education and experience
· Consulting experience/capability nice to have.
· Strong analytical background, with an ability to analyse complex problems to find actionable, pragmatic solutions.
Key Skills:
· Leadership
· Hard skills of negotiation
· Project management
· Excellent communication skills, both verbal and written
· Proficient analytical, critical thinking and problem-solving skills.
· Flexibility in adjusting & reprioritizing to meet changing needs in a fast-paced environment.
Acerca de AXAEl Grupo AXA es líder mundial en seguros y gestión de activos. Protegemos y asesoramos a nuestros clientes en todas las etapas de su vida, ofreciéndoles productos y servicios que satisfacen sus necesidades en las áreas de seguros, protección personal, ahorro y gestión de activos. AXA es la primera marca de seguros del mundo, con más de 100 millones de clientes. Nos estamos transformando de pagador a socios de nuestro cliente, con un fuerte enfoque en la prevención de riesgos.
Cuál es nuestra misión: Ayudar a las personas para que vivan una vida mejor. Cuáles son nuestros valores: El cliente es lo primero, el valor, la integridad y One AXA.Acerca de la Entidad
AXA Partners es una unidad comercial transversal de AXA que ofrece una amplia gama de soluciones en servicios de asistencia, seguros de viaje y protección del crédito.
El papel de AXA Partners es también implementar soluciones innovadoras que surgen de la unidad AXA Innovation.
AXA Partners actúa para el progreso humano combinando pasión con experiencia, protegiendo lo que importa, cuando importa.
Qué ofrecemosAl unirte a AXA Partners, trabajarás en una empresa responsable, que ofrece una verdadera cultura de conocimiento y diversidad. Nuestro objetivo es desarrollar las competencias de todos, ofreciendo al mismo tiempo una remuneración atractiva y competitiva, con oportunidades de desarrollo y crecimiento profesional. Además, en AXA trabajamos para marcar una diferencia real en las personas, cuando suceden cosas increíbles y cuando creamos oportunidades para una vida mejor, el sentimiento de orgullo es extraordinario