Trabajos
>
Mexico City

    IS/IT Operations Manager Senior - Mexico City, México - Nestlé

    Nestlé
    Nestlé Mexico City, México

    hace 1 semana

    nestlé background
    De jornada completa On-site
    Descripción

    About IT in Nestlé

    We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé's digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.

    The IS/IT Operations Manager is accountable for the continuous value delivery of IS/IT Product Groups and Platforms. S/He oversees sustain, deployment, retirement and leverage and ensures the effective and efficient operational support of all internally or by a third-party managed product and platform groups in scope. The overarching goal of this role is to ensure that quality, efficiency, productivity and agility goals are achieved at the best value for money. During her/his shift, s/he holds the accountability for all services across IS/IT worldwide within product and platform groups in scope (FTS principle applies regarding platforms). S/He builds and maintains relationships with product and platform group managers, developping a clear understanding of product/platform strategy and works with supplier teams to ensure good coordination of product changes without impacting IS/IT Consumers and business processes.

    Position Snapshot

    Location: Nestlé México

    Stream: C&V

    Type of Contract: Permanent

    Key Responsibilities:


    • Provides oversight in the products' 'run' and 'maintain' phase to deliver the committed product business value, and provides input to peers

    • Provides technical escalation support for specialists and Nestlé suppliers to ensure service level objectives are met

    • Oversees and designs procedures and processes for operations within the area of expertise, including the definition of design requirements needed for successful operations

    • Leads the development of operational aspects for a set of products, and ensures their end-to-end integration and value delivery within the broader IS/IT landscape

    • Contributes to the annual operating and capital expenditure budget of the product/platform groups in scope within product strategic plan

    • Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IS/IT operations environment

    • Supports the product/platform group sourcing strategy, and provides oversight for supplier relationship management

    • Enables and fosters transversal skills to support products, product/platform groups and/or streams to ensure operational excellence

    Stakeholder Engagement

    • Works with product teams including partners to ensure good coordination of product changes across multiple product without impacting IS/IT Consumers and business processes

    • Builds and maintains relationships with product team leaders to develop a clear understanding of product strategy, product value delivery planning and of business needs

    • Provides timely updates and information to IS/IT Consumers/stakeholders on platform issues and maintenance windows

    • Fosters collaboration from his/her operations team in project teams for small-scale business process improvement projects and/or Business Requirements

    Leadership

    • Fosters a business-oriented culture and mindset driven by continual service improvement techniques

    • Provides leadership, coaching and direction to the peers as part of the operations community

    • Develops high performing teams and in alignement with the People process cycle and the 5 people practises:

    • Create the context : create alignment, lead by example, promote an open culture and our values in a sustainable way. (Sustain the change)

    • Select talent : recruit and onboard people and plan capabilities for the future.

    • Develop people : coach, define effective development plan and asses talent, building the right capabilities for the team and for the organization long-term success.

    • Drive performance : empower and enable people, give and receive feedback, evaluate and differentiate performance, constantly challenge the set up organization to ensure its results and effectiveness.

    • Recognize achievements : give and receive recognition, reward performance.


    • Continuous improvement in effectiveness and efficiency of operational support for internally or by third party managed product or platform groups within in scope

    • Supports the IS/IT Performance Management in analyzing product/platform usage and performance by gathering respective data


    • Reports identified risks and issues within scope to the Product/Platform Manager and if applicable to the Tech Lead

    • Ensures that patching within scope is carried out as required

    • Provides inputs for improvement to the DevOps teams and change control process

    Required Profile:


    • Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience

    • 12+ years of experience in IS/IT, thereof 7+ years in IS/IT Operations + LAN - Wifi

    • Experience in effectively managing cross-functional teams, influencing key stakeholders, across the organization and within complex contexts

    • Experience in service management principles and execution

    • Experience explaining technical concepts and technologies

    • Demonstrated experience in establishing standard processes and managing performance to achieve key metrics

    • Preferably proven experience or demonstrated capability in leading IT operations teams in complex and dynamic environments requiring 24/7 support

    • Experience in budget planning and financial management

    • Experience in effective communication at different level in the organisation and in English

    • Experience to have worked in a global environment and with virtual teams

  • PayJoy

    Senior HR Manager LATAM

    hace 1 semana

    PayJoy Ciudad de México

    We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. · Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. · I ...

  • grupoTLT

    Senior Manager

    hace 1 semana

    grupoTLT México

    Título de grado · - Título técnico en Ciencias, Ingeniería o TI · - 10+ años de experiência relevante · - Experiência previa en la industria automotriz o de carga de EV · Tipo de puesto: Tiempo completo · Salario: $85,000.00 al mes · Horario: · - Turno de 8 horas · Lugar de traba ...

  • Lenovo

    Presales Senior Manager

    hace 1 semana

    Lenovo Federal, México

    **General Information**: · - Req #- WD Career area: · - Sales- Country/Region: · - Mexico- State: · - Distrito Federal- City: · - Mexico D.F.- Date: · - Wednesday, May 8, 2024- Working time: · - Full-time**Additional Locations**: · - Mexico - Distrito Federal - Mexico D.F. · **Wh ...

  • Citi

    Senior Product Manager

    hace 1 semana

    Citi Ciudad de México

    **Responsibilities**: · - Monitors and ensures accurate execution for sales and client request to the team. · - Participates in initiatives to improve client and account management process. · - Maintains MIS to track end-to-end process for tracking turnaround times of deliverable ...

  • Johnson & Johnson

    Senior Access Manager

    hace 1 día

    Johnson & Johnson Ciudad de México

    En Johnson & Johnson, la compañía de cuidado de la salud más grande del mundo, nos unimos con un propósito: transformar la historia de la salud en la humanidad. · La diversidad y la inclusión son esenciales para continuar construyendo nuestra historia de pioneros e innovación, qu ...

  • Melia Hotels International

    Senior Development Manager

    hace 1 semana

    Melia Hotels International Ciudad de México

    **_"El mundo es tuyo con Meliá"_** · Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran ...

  • Manpower Mexico

    Senior Audit Manager

    hace 1 semana

    Manpower Mexico Ciudad de México

    **Propósito del Puesto** · - Administrar eficazmente la ejecución de auditorías individuales dentro de los tiempos esperados, normativa, metodología, presupuesto de horas y mejores prácticas, mediante la asignación adecuada de recursos humanos y materiales. · - Dirigir la impleme ...

  • tecnologia de información

    Project Manager Senior

    hace 1 semana

    tecnologia de información México

    **Vacante para la empresa tecnologia de información en San Alvaro -Coyoacán, Ciudad de México**: · Colabora en el area deproyectos de Tecnología en Fábrica de Software · Vacante: Project managerSR · Escolaridad; Afin a Tecnología (INFORMATICA, COMPUTACION O SIMILAR) · Experiecia ...

  • LLYC

    Content Manager Senior

    hace 6 días

    LLYC Ciudad de México

    **Alcanza tus metas profesionales y desarrolla tus habilidades en la mejor agencia para trabajar en México** · En BESO by LLYC buscamos Content Manager Sr con habilidades para la generación de propuestas y conceptos creativos basados en la data · **Tareas y responsabilidades del ...

  • Involve RH

    Community Manager Senior

    hace 1 semana

    Involve RH Ciudad de México

    Involve RH cuenta con una posición como Community manager para Estamos en busca de un Community Manager encargado de la estrategia de contenido para redes sociales. · **Funciones** · - Diseñar e implementar estrategias de contenido digital para redes sociales. · - Planificación e ...

  • Luval A.R.M

    Social Media Manager Senior

    hace 3 días

    Luval A.R.M México

    **Vacante: Social Media Manager Senior** · **Horario**: Lunes a Viernes: 8:30 AM - 5:00 PM Sábado: 9:00 AM - 1:30 PM · **Salario**: $14,000 - $18,000 Pesos Mensuales (negociable según experiência) · **Únete a nuestro equipo como Social Media Manager Senior** Estamos en la búsqued ...

  • Johnson & Johnson

    Strategic Affairs Senior Manager

    hace 1 semana

    Johnson & Johnson Ciudad de México

    En Johnson & Johnson creemos que la buena salud es la base de vidas vibrantes, comunidades prósperas y progreso. Es por eso por lo que, desde hace más de 135 años, nuestro objetivo es mantener a las personas bien en todas las edades y en todas las etapas de la vida. Hoy, como la ...

  • Summit Construction and Development LLC

    Senior Project Manager Assistent

    hace 2 días

    Summit Construction and Development LLC Ciudad de México

    Bilingue 95%-100% · Conocimiento en Ingenieria Civil · Facilidad con softwares · Word, excell presentaciones etc · Conocimiento de Materiales de construccion · Pre approvacionses etc.. · Tipo de puesto: Tiempo completo · Sueldo: $15, $20,000.00 al mes · Horario: · - Turno de 8 ho ...

  • Citi

    Senior Operations Support Manager

    hace 3 días

    Citi Ciudad de México

    El Gerente Sénior de Apoyo de Operacioneses un puesto de nível gerencial sénior a cargo de lograr resultados mediante la administración de un equipo o departamento, en un esfuerzo por brindar servicios de apoyo de operaciones, en coordinación con el equipo central de Operaciones. ...

  • Ahorra

    Staff Manager Senior

    hace 1 semana

    Ahorra Miguel Hidalgo, México

    **Grupo Ahorra** · Somos lideres en aseguramiento y en proyectos digitales en México y LATAM. Tenemos más de 10 años en la industria. · Buscamos un **Staff Manager Senior **que se encargue de apoyar en la implementación y seguimiento de las metas estratégicas de la empresa. Este ...

  • Nex

    Brand Manager Senior

    hace 1 semana

    Nex Miguel Hidalgo, México

    **Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**: · **Descripción del Puesto**: · Estamos buscando un(a) Brand Manager apasionado(a) y orientado(a) a resultados para unirse a nuestro equipo en el sector de moda retail. En esta posición, serás el arquitecto(a) p ...

  • Profesionales en Inventarios

    Project Manager Senior

    hace 6 días

    Profesionales en Inventarios Miguel Hidalgo, México

    **Vacante para la empresa Profesionales en Inventarios en Polanco -Miguel Hidalgo, Ciudad de México**: · **Profesinales en Inventarios**es una empresa 100% mexicana operada por un grupo de jóvenes empresarios enfocados en ofrecer servicios de calidad y confiabilidad en el área de ...

  • Capgemini

    Senior Engineering Manager

    hace 1 semana

    Capgemini Iztapalapa, México

    **RH: Patricia Briseño** · **Position: SENIOR ENGINEERING MANAGER** · **Ubicación**:México · **Industria**: Banking · **Tus funciones**: · 1. Realizar ajustes en reportes regulatorios y migracion onprem a la nube, incluyendo pruebas, ajustes, desarrollos y soporte post produccion ...

  • PepsiCo

    Ibp Strategy Senior Manager

    hace 1 día

    PepsiCo Miguel Hidalgo, México

    Overview: · **Somos PepsiCo** · Únete a PepsiCo y atrévete a transformar Somos el hogar perfecto para personas curiosas, pensadoras y agentes de cambio. Desde el liderazgo hasta la primera línea, nos emociona el futuro y trabajamos en equipo para hacer del mundo un lugar mejor · ...

  • MRA CIMEX SA DE CV

    Project Manager Senior

    hace 1 semana

    MRA CIMEX SA DE CV Iztapalapa, México

    **Vacante para la empresa MRA CIMEX SA DE CV en Cuauhtémoc, Ciudad de México**: · **Requisitos**: · Licenciatura / Ingeniería en Computación, Informática, Sistemas, Desarrollo, Programación, Matemáticas aplicadas o afín** (PASANTE Y/O TITULADO)** · **Experiência en**: · Gestión d ...