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    Director Of Information Technology - Guadalajara, México - Avertium

    Avertium
    Avertium Guadalajara, México

    hace 1 semana

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    Descripción
    Avertium is themanaged securityand consulting provider that companies turn to when they want more than check-the-box cybersecurity. In today's threat landscape, your not-so-standard processes, workflows, and vulnerabilities require more than just a standard approach to cybersecurity. You need a smarter, stronger approach based on more rigor, more relevance, and more responsiveness.

    That is why more than 1,200 organizations in every sector from manufacturing to financial services, healthcare to technology and business services to hospitality rely on Avertium forcybersecurity services.

    Avertium is actively seeking a Director of Information Technology to lead our dynamic, international team based in the US and Mexico.

    This role requires an experienced individual with a proven track record in orchestrating excellence across diverse IT services and delivery channels.

    As a seasoned leader, you will lead initiatives in user lifecycle management, technical support, security administration, and provide visionary guidance and thought leadership in our rapidly evolving industry.

    You will also exhibit expertise in cloud services and be able to navigate the complexities of vendor management.

    Responsibilities:

    Oversee the Avertium IT Support and Network Infrastructure function through problem resolution, tracking and reporting metricsCreate and assess key performance indicators, track metrics, and ensure reliable technologies across the organization.

    Ensure governance, risk and compliance standards are met by facilitating and conducting assessments, audits and system certifications.
    Develop and enforce policies and procedures aligned to third-party compliance and security audits (e.g. SOC II, etc.)


    Manage the IT Operations and Support team to streamline operations, including support desk, patch management and corporate IT projectsAdminister and manage service level agreements, metrics, budget, schedules, and performance requirementsSupport and oversee cloud-based systems and network infrastructureLead cross-functional teams in both the US and Mexico to successfully execute projects and servicesQualifications:8+ of experience in enterprise and cloud-native architectures, product/solution design and build, pipelines/platforms integration and orchestration.8+ years of experience managing an information technology operational department including day-to-day operations, support desk, and IT project plansExperience implementing frameworks (i.e., ITIL), evaluating current states, building new processes and procedures, and recommending changes to existing processes to drive service excellence, internal customer satisfaction, and organizational maturity.

    Proven track record of expertise in network security infrastructure and architecture, operating systems, and project managementExperience leading and managing international teams and vendor resourcesDemonstrated leadership, vendor management, and project management skillsHands-on experience with IT governance and compliance including policy and procedure development, process design and implementation, systems selection and implementation, third-party compliance and audits (e.g., SOC 2, etc.)Excellent communication skillsExperience working and collaborating with executivesOccasional travel within US and MX#LI-CS1
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