Project Manager, Signal Based Merchandising - Ciudad de México - TraxRetail

TraxRetail Ciudad de México

hace 4 días

Descripción

Description

The Position

Project Manager, Signal Based Merchandising

About Trax

Trax's mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax's retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best – delighting shoppers. Many of the world's top CPG companies and retailers use Trax's dynamic merchandising, in-store execution, shopper engagement, market measurement, analytics, and shelf monitoring solutions at scale to drive positive shopper experiences and unlock revenue opportunities at all points of sale. As pioneers in computer vision, Trax continues to lead the industry in innovation and excellence through development of advanced technologies and autonomous data collection methods. Trax is a global company with hubs in the United States, Singapore and Israel, serving customers in more than 90 countries worldwide. To learn more, visit .

Job Description

Trax is seeking a talentedProject Managerto join our dedicated, passionate team of technology professionals. We value motivated, savvy, roll-up-the-sleeves type of operators who are not afraid to get into the details but can also effectively manage all levels of customer conversation. This role is critical to the success of Trax as we focus on the importance of Signal Based Merchandising as a key pillar our company's strategy for 2024 and onward.

The Signal Based Merchandising (SBM) Project Manager will report to the Head of Operations for Trax Americas and will be responsible for creating the first standardized process to deploy Signal Based Merchandising within Trax, ensuring stakeholders from Shopkick, Survey (DMX) and Trax IR are all working to achieve excellent new project deployments, but also requires customer expectation management, relationship building, and operational delivery (within agreed upon SLAs and timelines). This PM is expected to be the face of SBM operations internally as he/she will be coordinating with SK, Survey and Trax operations teams.

This role is preferably based in the Trax Mexico City office. Open to remote work for the right candidate with the right experience.

The role of the SBM PM is a critical to shaping the customer's first experience with this innovative solution. This builds their perception of our company and their understanding of the Signal Based Merchandising as a solution (and all operational components to deliver it successfully). The SBM PM will initially define and align the most efficient standardized process for new projects implementation, as well as coordinate all pieces of the delivery routine over these project life cycles and align all internal and external parties in the process. They will set the stage for long-term operational success and excellent ongoing service delivery.

Responsibilities

Leadership and Coordination:

Create and centralize the first version of an SBM deployment project plan, holding all internal and external stakeholders accountable for quality and on-time delivery across project milestones.
Navigate through unknown territory as Trax aims to invest in the SBM solution as a driver of revenue over the next years, and will need to creatively implement and coordinate a standard operations plan for all new SBM projects across different Shopkick, DMX and Trax teams.
Educate the Customer on SBM processes, simplifying their experience and perception of working with Trax as a partner.
Work closely with Product/R&D on new features release management, proactively communicating service and technology changes to customer (leading UAT with customer before changes occur).
Similarly, coordinate issue resolution across functions if/when issues occur.
Oversee the coordination and collaboration of all Shopkick, DMX and Trax services teams to meet project milestones.
Define and track key KPIs to track project health and customer satisfaction.
Use previous project manager experience to define best practices for the new SBM solution.
Create and maintain positive working relationship with the customer, ensuring SBM business stakeholders understand customer must-haves and pain points.

Operational Delivery:

Create playbook for customer operations.
Meet customer project milestones (UAT, go-live etc.) in accordance to aligned upon project plan.
Track and resolve all issues and mitigate risks that present themselves in the projects.
Prioritize and elevate relevant customer issues within Shopkick, DMX and Trax Support teams.
Monitor ongoing performance against KPIs.
Lead project stabilization efforts where necessary (to move project statuses to "green")

Minimum Qualifications

Background in an operational or customer success-related role is a must.
Experience managing a team, process or roll out for a customer. You must be able to showcase your ability to orient a large group to execute a project, cross-functional goal or program effectively.
Customer-facing experience required (on-site a plus)
Experience navigating all levels of stakeholders - from day-to-day analysts to senior level executives.
Prior experience with Image Recognition and crowd-sourced merchandising is highly desirable.

Trax is committed to a diverse, inclusive, and equitable workplace where all team members, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected. We are committed to a nondiscriminatory approach and maintaining an inclusive environment with equitable treatment for all.

Requirements #J-18808-Ljbffr

Project Manager, Signal Based Merchandising

hace 1 semana

Trax Mexico City, México

About The Position · The Position · Project Manager, Signal Based Merchandising · About Trax · Trax's mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax's retail platform allows cust ...
Merchant Dtc Mens Dockers Latam

hace 1 día

Levi Strauss & Co. Ciudad de México

MERCHANT DOCKERS LATAM DTC - MENS · As the Merchant overseeing Dockers LATAM DTC - Mens, you are passionate about clothing and the retail space and are focused on an excellent customer experience. You will report to the LATAM Senior Merchant - DTC, and will be responsible for the ...
Site Merchandising Associate

hace 2 días

Italic Ciudad de México

Italic is creating a world of luxury without labels. We believe that luxury today is exclusionary and all about marketing that hurts its customers and manufacturers. Our mission is to create a new model that enables manufacturers to bypass the legacy luxury supply chain and deliv ...
Pos Intelligence Manager

hace 1 día

Bayer Ciudad de México

**POS Intelligence Manager** · At Bayer, our aspiration is to become a more flexible and agile company. We seek out ways to Improve Health and Nutrition - our Teams are key players to enable Innovation. · Consumer Health's headquarters is in Basel, Switzerland, with over 10,000 p ...
Aliexpress-category Manager

hace 5 días

Alibaba City, México

**Basic Infomation** · Department: · Alibaba Group · Degree: · Bachelor · Work Experience: · 3 year · - 1. Category Strategy Development: Devise comprehensive strategies for managing and growing the category based on market research, competitive analysis, customer insights, and s ...
Associate Market Manager- Mexico City

hace 6 días

Expedia Partner Solutions Ciudad de México

**Associate Market Manager** · The Associate Market Manager's primary responsibility in his/hers assigned territory is to onboard, develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia's fast-growing global custome ...
Key Account Manager

hace 5 días

Silk Route Recruitment Limited Ciudad de México

Key Account Manager - Mexico · **Key Account Manager - Apparels (Mens/Ladies/Kidswear) - Mexico** · A large multinational supplier with a turnover of $100M is seeking a talented Key Account Manager to join their business in Mexico City. The mandate of the role is to work with the ...
Agente de Recepción de Mercancías

hace 4 días

Marriott International, Inc Ciudad de México

**Job Number** · **Job Category** Procurement, Purchasing, and Quality Assurance · **Location** The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Positio ...
Head Coach Mexico City

hace 1 semana

Nike Ciudad de México

Become a Part of the NIKE, Inc. Team · NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thri ...
Principal Logistics Specialist

hace 1 día

PerkinElmer Ciudad de México

Purpose of the position: · - Coordinate the Imports Process, Storage and Distribution of the LSDx Division. (Guarantee · receipt and entry of materials, Labeling, Allocation in warehouse, Billing and Delivery of · Orders to the end user). · - Guarantee the flow of Imports, as wel ...
Receptor de Mercancias

hace 1 semana

Marriott International, Inc Ciudad de México

**Job Number** · **Job Category** Procurement, Purchasing, and Quality Assurance · **Location** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Ty ...
Warehouse Coordinator

hace 3 días

Steelcase Ciudad de México

We are hiring a **W**arehouse Coordinator **who will be responsible for the operation, maintenance, and proper functioning of the warehouse. This person complies with the fulfillment of the operational processes, the safety and operating standards established by state and municip ...
Partner Success Associate

hace 1 semana

Expedia Partner Solutions México

**Partner Success Associate (Portuguese & English)** · The Partner Success Associate's primary responsibility is to ensure that Expedia Group's lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, ...
Digital Attribution and Innovation Manager

hace 1 semana

Citi Ciudad de México

**Responsibilities**: · - Works with partner facing teams to understand and drive portfolio/marketing research engagements in support of product and loyalty innovation, digital integration, information security, and thought leadership. · - Provide strategic thought leadership and ...
Territory Manager

hace 5 días

Pandora Jewelry Ciudad de México

Do you want to take an active part in building the commercial strategy for Pandora LATAM? And do you want to join us on our journey towards creating a work environment where everyone can thrive and contribute - and talents can grow? Then this may be the opportunity you've been lo ...
Client Advisor- Cancun

hace 1 semana

Maison Valentino México

**Location**: · Cancun, MX · ID: 9148 · WHY WORK FOR VALENTINO · A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. · WHAT WE BELIEVE IN · Maison Valentino believes in a collea ...
Dmc Technology Delivery Manager

hace 1 semana

Apple Leisure Group México

At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world. · Grow your caree ...
Vendedor Palacio de Hierro

hace 2 días

MillerKnoll Ciudad de México

Why join us? · Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st centu ...
Senior Logistics

hace 1 semana

Charger Logistics Inc México

**_We're proud to say we've been named one of "Super Empresas Expansión 2023 Top Companies"_** · Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of f ...
Team Leader Ts&d Snacks

hace 5 días

CONAGRA Ciudad de México

Conagra tiene una cultura inclusiva con el mayor impacto y energía en la industria de alimentos. Nuestro equipo es diverso y adopta el debate para desafiar las condiciones actuales del mercado/negocio. Somos respetados por nuestras extraordinarias marcas, grandes productos, excel ...

Project Manager, Signal Based Merchandising - Ciudad de México - TraxRetail

Descripción