- Responsible for Field Service Engineer ́s occupation at the assigned territory
- Ensure technicians start the mission with all needed materials and documents for the work assigned
- Ensure consolidation of workload and the planning of required resources for new equipment and service
- Ensure the planning of Project Support/Global resources for complex deals and critical operations
- When necessary align or reroute appropriate technicians to accommodate customer emergencies
- Identify missing skill global to sustain operations according to the business plan
- Responsible for workload forecast for new equipment and service in conjunction with Sales and Service
- Ensure feedback to his Manager for process & quality improvement opportunities, risks on availability, critical cases
- Own and drive the update of the on planning Sidel tools, such as FSM
- If applicable, ensure trainning planning, highlight gaps, drive corrective plans
- Follow up on their interventions, ensure an occupation rate according to KPI, manage vacations, time off and layover
- Proficient in advanced English language skills, including both verbal and written communication.
- Proven Administrative Expertise: Demonstrated experience and proficiency in various administrative tasks and roles.
- Effective Leadership Abilities: Possess strong positive leadership skills, capable of motivating and guiding teams towards shared goals.
- Exemplary Organizational Skills: Known for meticulous organization and ability to streamline processes for improved efficiency.
- Comprehensive Conflict Resolution Expertise: Equipped with in-depth knowledge and experience in effectively managing and resolving conflicts within diverse environments.
- Tendrás acceso a cursos virtuales y con valor curricular a través de LinkedIn Learning,
- Capacitaciones internas que impulsan tu desarrollo profesional y personal
- Se otorga un servicio de transportación colectiva con rutas y paradas definidas.
- Comedor
- Seguro de Gastos Médicos Mayores
- Apoyo en defunción familiar
- Seguro de vida
- Días pagados para maternidad y paternidad de acuerdo a lo establecido en la LFT
- En caso de contraer matrimonio se podrá gozar de 5 días con goce de sueldo.
- 9 días libres extraordinarios
- 1⁄2 Medio día libre para tu cumpleaños
- 12 días el primer año
- Esquema 100% vía nómina
- Fondo de ahorro
- 25 días de aguinaldo
- Vales de despensa
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Descripción
About The PositionYOUR MISSION
Enhanced English Proficiency:
Beneficios Extras + Educación