- Leading the development of compliant and effective debt collections process
- Ensuring the Revolut collections process is efficient and compliant with all applicable laws and regulations
- Owning and managing the end-to-end debt collections process for retail credit portfolios
- Optimising in-house and outsourced collection capability with best-in-class contact and cure rates by using the latest technology, analytics, and strategic payment programs
- Documenting policies, processes, and procedures for debt collection and recoveries
- Developing, managing, and refining collection strategies to optimise recoveries
- Continuously improving collection processes, metrics, and tools
- Effectively selecting and overseeing debt collection agencies (DCAs) to ensure SLA adherence
- 7+ years of experience in debt collection and recoveries in a retail bank, fintech, or DCA
- Experience creating and documenting collections processes
- A great understanding of debt portfolio management, debt sales, and debt restructuring
- Good knowledge of credit products
- Knowledge of local debt collection laws and regulations
- Performance and relationship management skills with third party service providers
- A highly analytical mindset with excellent problem-solving skills
- Curiosity and drive to identify and implement improvements to automate wherever possible
- Financial benefits that show we value your work
- Medical insurance for you and your close ones
- Flexibility to work from home, the office or abroad
- A free Revolut Metal subscription loaded with perks
- Exciting events year-round so you can get to know your team
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Debt Collections Manager
hace 1 semana
Reach International Consulting Ciudad de México**We are seeking to recruit an experienced leader having previously worked for loan-lenders, credit providers or debt collection agencies in Mexico. **You will be working alongside our growing team of agents to ensure that customer debt is accurately captured, managed and recover ...
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Debt Collections Manager
hace 6 días
Reach International Consulting Ciudad de México**We are seeking to recruit an experienced leader having previously worked for loan-lenders, credit providers or debt collection agencies in Mexico. **You will be working alongside our growing team of agents to ensure that customer debt is accurately captured, managed and recover ...
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Assistant Collections Manager
hace 3 días
GoodLeap Ciudad de México**Position Summary**: · The Assistant Collections Managers primary function is to coach, train and develop collectors into strong negotiators while providing an excellent customer experience. The Assistant Manager must be able to effectively motivate collectors, to ensure high mo ...
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Back Office Collections Manager
hace 4 días
Citi Ciudad de MéxicoThe Collections Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the dev ...
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Collection Manager
hace 6 días
Goodyear Iztapalapa, MéxicoLocation: MX - Central Office - Santa Fe · Goodyear Talent Acquisition Representative: SONIA NIETO · Sponsorship Available: No · Relocation Assistance Available: No · LI-SN1 · **Collection Manager** · **Santa Fe, Ciudad de Mexico** · **Primary Purpose of the Position**: · **Princ ...
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Collections Manager
hace 1 día
TD SYNNEX Tlahuac, México**Job Purpose**: · **Responsibilities**: · **Strategic Leadership**: · - Lead and motivate the Collections team through effective strategic management. · - Ensure the department's structure supports new and existing business initiatives. · **Performance Management**: · - Set and ...
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Collections Manager
hace 1 semana
Revolut Mexico City, MéxicoAbout Revolut · People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and mor ...
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Collection Manager
hace 1 semana
Goodyear Mexico City, MéxicoLocation: MX - Central Office - Santa Fe · Goodyear Talent Acquisition Representative: SONIA NIETO · Sponsorship Available: No · Relocation Assistance Available: No · #LI-SN1 · Collection Manager · Santa Fe, Ciudad de Mexico · Primary Purpose of the Position: · • Hands on ...
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Collections Manager
hace 1 semana
Solvento Ciudad de MéxicoSolvento is the Fintech that is building payment and credit infrastructure for the on-the-road freight industry in Mexico. Solvento's platform uses Artificial Intelligence to validate PODs, invoices, and accessorial charges, helping to reduce errors and fraud in freight payments. ...
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Collections Manager
hace 1 semana
Tiger Text Ciudad de MéxicoJob Purpose : · As a Bilingual Collections Manager, you will play a pivotal role in strategically managing the collections department. Your responsibilities include ensuring day-to-day operational goals are met in compliance with all regulatory requirements. · The ideal candida ...
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Collections Manager
hace 6 días
TD SYNNEX Mexico City, México De jornada completaJob Purpose: · As a Bilingual Collections Manager, you will play a pivotal role in strategically managing the collections department. Your responsibilities include ensuring day-to-day operational goals are met in compliance with all regulatory requirements. The ideal candidate wi ...
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Collection Manager
hace 2 semanas
Goodyear Ciudad de México De jornada completa· Location: MX - Central Office - Santa Fe · Goodyear Talent Acquisition Representative: SONIA NIETO · Sponsorship Available: No · Relocation Assistance Available: No · #LI-SN1 · Collection Manager · Santa Fe, Ciudad de Mexico · Primary Purpose of the Position: · • Hands on ...
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Collections Manager
hace 6 días
TD SYNNEX Mexico City, México De jornada completaJob Purpose: · As a Bilingual Collections Manager, you will play a pivotal role in strategically managing the collections department. Your responsibilities include ensuring day-to-day operational goals are met in compliance with all regulatory requirements. The ideal candidate wi ...
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Collections Manager
hace 6 días
Westcon Mexico, S.A. de C.V. Delegacion Benito Juarez, México De jornada completaJob Purpose: · As a Bilingual Collections Manager, you will play a pivotal role in strategically managing the collections department. Your responsibilities include ensuring day-to-day operational goals are met in compliance with all regulatory requirements. The ideal candidate wi ...
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Credit and Collection Manager
hace 3 días
Mondelēz International Mexico City, México De jornada completaDescription · Are You Ready to Make It Happen at Mondelēz International? · Join our Mission to Lead the Future of Snacking. Make It Possible. · You will oversee credit management and/or cash collection activity. Working with the sales and finance functions, you will minimize o ...
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Credit and Collection Manager
hace 4 días
Mondelēz International Mexico City, México De jornada completaDescription · Are You Ready to Make It Happen at Mondelēz International? · Join our Mission to Lead the Future of Snacking. Make It Possible. · You will oversee credit management and/or cash collection activity. Working with the sales and finance functions, you will minimize o ...
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Product Owner Collections
hace 1 día
Citi Ciudad de MéxicoEl Gerente de Apoyo de Operaciones es un puesto de nível gerencial intermedio a cargo de brindar total liderazgo y dirección a un equipo de empleados, para suministrar servicios de apoyo de operaciones, en coordinación con el equipo central de Operaciones. El objetivo general de ...
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Engineer Ii
hace 5 días
Marriott International, Inc México**Numéro de l'Emploi** · **Catégorie d'Emploi** Engineering & Facilities · **Lieu** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Si ...
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Sr Specialist
hace 1 semana
S&P Global Ciudad de México**The Role**: Sr Specialist - Collections · **The Grade/Level**: (relevant for internal applicants only) 9 · **The Location**: Mexico City · **The Team**: The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable. They are to carry ou ...
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DHL Federal, México**GREAT QUALITY AND GREAT SERVICE WILL DEFINITELY IMPROVE THE LIVES OF OUR CUSTOMERS.** · Would you like to be part of the most international company in the world? · What makes DHL great? Our PeopleWe know each employee's individual contributions make us the #1 Express Delivery a ...
Collections Manager - Ciudad de México - Revolut Ltd
Descripción
People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.
As we continue our lightning-fast growth, two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
The Credit department at Revolut is anything but ordinary. They design, develop, and launch credit products across the globe The team manages our products from day one to the end - developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. It's a big old job, but our people are a Credit to us all
We're looking for a Collections Manager who'll be responsible for the build out of in-country processes and procedures, and the continued performance of the team as products launch.
Up for the challenge? Send your CV in English and let's get in touch
What you'll be doing
What you'll need
Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.No ping pong tables or bean bag chairs, just benefits you actually want
Get what you need to succeed
Revoluters always push through We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.
Deliver WOW
We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.
Dream Team
We select, coach, and retain the top talent only and give them all the support to achieve greatness
Never Settle
Revolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less. Revolut is for 10x people.
Think Deeper
Logic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.
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