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Customer Experiences
hace 3 horas
Michael Page Mexico City, MéxicoActividades: · Gestion de clientes estratégicos · Seguimiento a indicadores del programa estratégicos · Definición de estrategias en conjunto con el area comercial para mejorar el performance de las cuentas estratégicos · Seguimiento y generación de iniciativas que nos ayuden a m ...
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Customer Experiences
hace 7 horas
Michael Page Mexico City, MéxicoDetalles del cliente · Gestionar cuentas estratégicas de la compañía, así como desarrollar estrategias en conjunto con los managers que tengan como finalidad el cumplimiento de los indicadores del programa de cuentas estratégicas y la generación de relaciones a largo plazo con nu ...
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Customer Experience Manager
hace 1 día
Tesla Ciudad de MéxicoWhat to Expect · - Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic st ...
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Customer Experience Intern
hace 1 día
Honeywell México**Driving Infinite Possibilities Within A Diversified, Global Organization**: · This position is part of our University Relations Program, and this is a short-term contract of 3 months. · **Key Responsibilities**: · - Processing Returns · - Customer Invoicing · - Administrative S ...
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Customer Experience Manager
hace 11 horas
Air Canada Federal, México**Description** · **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** · Actively support and ...
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Customer Experience Manager
hace 11 horas
Air Canada México**Description** · **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** · Actively support and ...
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MaryRuth's México**Job Title: WFO Process Lead** · **Role Overview** · As the WFO Process Lead, you will be responsible for bridging the gap between workforce operations and customer support systems, ensuring seamless coordination and optimal performance. This role encompasses emergency response ...
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Project Specialist, Eats Customer Experience
hace 1 día
Uber Ciudad de México**About The Role**: · As an Project Specialist, you will have a meaningful role at understanding opportunities in the Customer Experience and supporting the implementation of projects seeking to build the best experience for eaters and couriers during their interaction with us. T ...
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Customer Experience Representative Mexico City
hace 11 horas
TIGER Drylac Canada Inc. Ciudad de MéxicoAre you looking for a great place to work where you can make a difference? TIGER Drylac is the perfect place for you. · **At TIGER, We don't just hire to fill a position, we hire to expand our family. Join to our TIGER Family #joinTIGER** · **Duties and responsibilities include** ...
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Customer Experience Manager Sr
hace 1 día
Nex Miguel Hidalgo, México**Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**: · Customer Experience Manager, Americas is responsible for building and managing the Customer · Experience Team based in Mexico City. He/she will help build the Customer Experience Team whic will support all the ...
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Customer Experience Agent
hace 5 horas
Intugo Xico, MéxicoESTAMOS EN BUSCA DE TU TALENTO**Requisitos**:**INGLES AVANZADO**RESPONSABILIDADES:1. ACEPTAR LLAMADAS ENTRANTES DE NUESTROS CLIENTES RELACIONADAS CON DIFERENTES SITUACIONES DE SERVICIO AL CLIENTE2. TOMAR PAGOS Y SABER GUIAR A LOS CLIENTES PARA REALIZAR LOS PAGOS POR SU CUENTA3. S ...
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Customer Experience Agent
hace 7 horas
DoorDash Mexico City, MéxicoAbout the Role · We're looking to grow our Marketplace Live Operations team by leaps and bounds. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash's thousands of partner merchants, cust ...
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Customer Experience Manager
hace 7 horas
Oracle Mexico City, México Regular EmployeeQualifications · 10+ years of Customer Experience Manager experience within Enterprise Software. · Cloud Technical knowledge · Experience within a Service Delivery environment · Executive Sponsorship & Collaboration · A fully proficient practitioner who can communicate at all le ...
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Customer Experience Associate
hace 3 horas
Lyft Mexico City, MéxicoAt Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. · The ideal candidate for the Customer Experience Associate role is someone who is passion ...
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Manager, Customer Experience
hace 3 días
Stripe Mexico City, México De jornada completaWho we are · About Stripe · Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our ...
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CX Customer Experience Strategist
hace 1 día
Findasense Mexico City, MéxicoAbout the role · In charge of constant consumer insight research for several types of projects and valuable learnings for Bimbo internal stakeholders. It will also be in charge of delivering strategies that improve service satisfaction levels and points of contact optimization gu ...
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Director, Live Operations, Customer Experience
hace 4 días
Rappi MéxicoDirector, Live Operations, Customer Experience page is loaded · Director, Live Operations, Customer Experience · Solicitar locations COL-Bogotá PER-Lima ARG-Buenos Aires MEX-Ciudad De México time type Full time posted on Publicado hace 3 días job requisition id JR109092 Oye, e ...
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Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 Mexico City, México De jornada completaAmazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. The Americas Customer Experience team in CS hires ...
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Kuehne+Nagel Ciudad de MéxicoNos encontramos en la búsqueda de un Analista de Servicios Operativos Marítimos para unirse a nuestro equipo en CDMX. · - ** Your Role **:En este rol, serás responsable de realizar el proceso de solicitud de reserva a Carrier (validar información, generar el file, envío de reserv ...
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Jefe de Piso Admin
hace 1 día
Nike Ciudad de MéxicoBecome a Part of the NIKE, Inc. Team · NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thri ...
Customer Experiences - Ciudad de México - Michael Page International México Reclutamiento Especializado S.A. de C.V
Descripción
Sobre nuestro cliente
Gestionar cuentas estratégicas de la compañía, así como desarrollar estrategias en conjunto con los managers que tengan como finalidad el cumplimiento de los indicadores del programa de cuentas estratégicas y la generación de relaciones a largo plazo con nuestros clientes.
Descripción
Actividades:
Gestion de clientes estratégicos Seguimiento a indicadores del programa estratégicos Definición de estrategias en conjunto con el area comercial para mejorar el performance de las cuentas estratégicos Seguimiento y generación de iniciativas que nos ayuden a mejorar la experiencia de nuestros clientes estratégicos Seguimiento a estrategias en conjunto con el area comercial para la recuperación de cuentas estratégicasPerfil buscado
Sentido de urgencia
Toma de decisiones Habilidad para usar Power BI y convertir reportes en presentaciones para la toma de mejores decisiones Habilidades de comunicación con managers y Board Inglés intermedio - avanzadoQué Ofrecemos
Sueldo competitivo
Bono anualizado Prestaciones superiores de ley Esquema de trabajo hibrido Lugar de trabajo Lomas de Chapultepec. #J-18808-Ljbffr