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    Cloud Operations Consultant MX - Ciudad de México - Innovative Systems, Inc.

    Innovative Systems, Inc.
    Innovative Systems, Inc. Ciudad de México

    hace 3 semanas

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    Descripción

    Cloud Operations Consultant MX - Internal candidates only

    Innovative Systems is looking for a Cloud OperationsConsultant to be based out of our LATAM office located in Mexico City, Mexico. In this role, you will be responsible for integrating Innovative's hosted (SaaS) solutions and ensuring Innovative's high data security and integrity standards for clients based in the LATAM regions and time zones.

    Our Cloud Operations team support Innovative clients in over 60 countries and our servers in multiple locations around the world. The team currently processes over 95+ billion cloud transactions annually with volumes growing.

    The ideal candidate will be fluent in both speaking, reading and writing English and Spanish languages, have prior SQL Server experience implementing software products within a Software as a Service (SaaS) environment; be highly motivated and team-focused with a passion for achieving high standards; and ensuring overall availability and performance of our cloud operations services against our service level agreements (SLAs).

    RESPONSIBILITIES - what you will be doing include....

    • Implement Innovative's software products in cloud computing environments
    • Develop SQL scripts and custom software processes
    • Develop and run batch processes to process client data in accordance with client specifications
    • Remotely maintain all servers supporting cloud services on a global basis
    • Act as a technical resource to the Product Support team
    • Integrate client systems and processes onto Innovative's host systems and processes
    • Support web service calls and set up customer processes
    • Develop, maintain, document, and execute processes to transform data into XML and/or flat-file formats
    • Set up client data transfer processes using FTP and other data transfer protocols
    • Monitor hardware, software, and database activity at Innovative's3rd-party data centers
    • Respond to and resolve issues in a timely manner, engage other team members as appropriate
    • Provide support to the internal Client Services teams as needed including: project support, pre-sales technical assistance, client needs analysis, and client training
    • Other responsibilities as assigned

    QUALIFICATIONS you must have include....

    • Bachelor's degree in ComputerScience, Information Technology, Mathematics or related STEM major
    • Fluency in speaking, reading and writing both English and Spanish languages
    • Skilled with SQL server or equivalent database experience
    • Technical expertise with Windows OS or ability to learn
    • Highly self-motivated with a strong work ethic and extreme attention to detail
    • Ability to work effectively alone and as a collaborator
    • High analytic with strong problem-solving / creative thinking skills
    • Excellent written and verbal communication skills
    • Willing and able to work occasional 24 x 7 on-call support rotation (approximately 1 week per every 4-5 weeks)

    ADDITIONALLY it's a plus if you have...

    • Experience with Power Shell or batch scripting
    • Server side testing experience with Web Services
    • Prior successful experience in a customer / product support role
    • Fluency with other spoken and written languages (Portuguese, Italian, French, or others)

    ABOUT INNOVATIVE

    Innovative Systems, Inc. is one of the fastest growing global leaders in the development and delivery of software data quality, master data management, and risk/compliance solutions and services. A rare Pittsburgh gem - Innovative is one of the few truly global, privately-owned companies in the city that can boast of on-going double-digit growth along with an amazing culture Our pace is fast, our work challenging, and our style highly autonomous and collaborative.You will find flexibility, superb mentoring and work to challenge you and provide meaningful purpose to enterprises around the world.

    We look for exceptional individuals who see possibilities, not limits Could this be YOU?

    Innovatives' world headquarters is in Pittsburgh, Pennsylvania, USA. Our regional offices are in London, UK; Mexico City, Mexico; Dubai, UAE, and São Paulo, Brazil.

    Innovative is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

    APPLICANT PRIVACY POLICY: Please review our Applicant Privacy Policy located at:
    By clicking "I agree" below, you consent to the use of your personal data in accordance with our Applicant Privacy Policy . *

    TERMS: I understand that any falsification, misrepresentation, misleading statements, or omissions of fact of either my submitted material on this site or at any time during the pre-hire process will be sufficient reason for my not being offered employment. I also understand that the Company will also view discrepancies between my resume, the information provided on and via this application form as sufficient reason for my not being offered employment.

    I further understand that submission of this application does not constitute an offer, promise, or contract of employment, either expressed or implied. * I agree

    Briefly explain why this position is of interest to you? What makes you standout candidate?*

    Work Status and Availability *

    Base salary: please provide your desired base salary. Innovative pays in accordance with your skills, experience, and market considerations. Assume amounts are in the local currency of the job you are applying for. *

    Stuff happens. Tell us about any gaps that you think would help us to better assess your qualifications.

    So we can improve or sourcing, tell where us the job sites you most frequent when you search for job openings. Please be specific. *

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