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Guadalajara

    Sr HRS Representative-Service Management Team Lead - Guadalajara, México - Bosch

    Bosch
    Bosch Guadalajara, México

    Encontrado en: Talent MX C2 - hace 5 días

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    De jornada completa
    Descripción

    Job Description

    Your contribution to something big:

  • Be the key contact point between HRBPs and HRS to transfer or acquire new services, fulfilled as change agent, providing the standardization, improvement and delimitation of services and processes of the HRS.
  • Define and delimit the services provided by the HRS-MX, promoting the standardization on the Mexican sites.
  • Identify and process the business opportunities that impact the increase in volume of operations of HRS-MX nationwide
  • Supervise the growth and development of team members. Coordinate SM team to ensure the internal GS/HRS requirements.
  • Maintain the continuous improvement process and Complain Management System.
  • Be the strategic support of the HRS Manager regarding the KPI's from Mexico and US, establishment, follow-up, delegation, and fulfillment.
  • Perform as change agent through the continuous evaluation, the detection of opportunity areas, the creation and analysis of improvement proposals of processes and services of the HRS-MX.

    • Qualifications

    What distinguishes you:

  • Communication skill
  • Familiarity with customer service standards and processes
  • Interpersonal skills
  • Ability to handle stress to operate under deadlines
  • Supervisory skills
  • Minimum education level: Bachelor Degree
  • Additional languages: English -B1 or equivalent

    • Additional Information

    What we offer you:

    Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.

    Success stories don ́t just happen. They are made...

    Make it happen We are looking forward to your application

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