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    Network operations - Mexico, México - Nuvit Service

    Nuvit Service
    Nuvit Service Mexico, México

    hace 8 horas

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    De jornada completa
    Descripción

    NETWORK OPERATIONS
    Responsable for overseeing incident response,outage mitigation, oversight of automation task, and supporting network operational health improvements.

    We are looking for candidates with a passion to influence others while collaborating with cross functional teams in managing overall network availability for everyone at OCD TECH.


    ACTIVITIES
    *Support infrastructure incluiding switches, routers, wireless, optical connections and firewalls deployed in our clients networks.


    • Monitor the performance and status ot the network and security appliances
    • Interface with vendor support for release, maintenance, incidents
    • Interface to Service Operations & Control for compliance and execution of global processes.
    • Establish and maintain standards by supplying functional documentation, including diagramming, for cross training and support purposes as directed.
    • Apply security updates.
    • Manage and report an uptime, availability, MTTR, major and minor incidents and root cuases.

    REQUIRED KNOWLEDGE

    • Advance knowledge of telepresence endpoint, softphones, route patterns and translation patterns
    • Advance knowledge and experience with voice/ PBX/TDM/Telephon y/ IPT/ VoIP, messaging, the H32X and SIP suite of standards, IP communications and protocols incluiding TCP, UDP, RTP, SCCP, MGCP.
    COMPETENCIES, SKILLS AND EXPERIENCE


    • 4-5 Years of hands-on IT experience in a technical/helpdesk role.
    • 4-5- years of hands-on experience with at least one infrastructure technology ( for example: UNIX or Windows)
    • Solid knowledge in Microsoft Excel ( Power Query highly desirable)
    • Advance level English
    • Technical English required
    • Highly motivated, driven and willing to work independently while receivinf instruction through supervision in a highly regulated enviroment
    • Proactive
    • Teamwork
    #NuvitService
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