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Delivery & Administration Analyst - Monterrey, México - Axen
Descripción
En AXEN IT Consulting estamos creciendo exponencialmente con clientes y grandes proyecciones de crecimiento, Contamos con más de 25 años de experiencia en el mercado de servicios de tecnologías de la información, Enfocados en nuestro crecimiento y al mismo tiempo ofreciendo planes de mejora a nuestro talento, Actualmente estamos buscando "Delivery & Administration Analyst " con el siguiente perfil:
IT Business Administration and Financial Management experience.
Experience in ITIL and Continuous Improvement methodologies.
College degree (in IT, Computer Engineering, Finance, or Management).
Well-versed with SAP, Office 365, Power BI, and process automations.
IT Outsourcing Management
Managing team supporting IT business services
Financial management
RPA
Bilingual (Spanish and English).
10% possibility to flight in Mexico and/or US
Responsibilities
Assure that operational and reporting SLAs are being met.
Responsible for the consolidation and follow-up of Local IT Budget and chargeback.
Manage the regional delivery metrics and KPIs and perform follow-up with outsourcing vendor.
Monitors services provided by the outsourced partners.
IT asset management.
IT vendor and supply chain management.
Provide support and information to consolidate regional presentations, meeting with key stakeholders
Escalate issues and progress on regional projects
Beneficios:
Sé parte de nuestro equipo