Trabajos
>
Mexico City

    Customer Service Advisor - Mexico City, México - Farfetch

    Farfetch
    Farfetch Mexico City, México

    hace 5 días

    Default job background
    Descripción

    THE ROLE

    We are looking for a Customer Service Advisor that has key responsibilities to ensure that the highest levels of customer service are delivered to both our consumers and partners at all times and via every communication channel. Reporting to the Customer Service Supervisor, you will have the opportunity to gain excellent hands-on experience in a fast-paced fashion marketing environment, which will broaden as the team grows.

    WHAT YOU'LL DO
  • Respond to Customer Inquiries via several channels (Chat, Email and Telephone);
  • Provide information with regards to products/services and other related inquiries;
  • Be the face of Farfetch to our customers and partners alike.
    • WHO YOU ARE
  • Experienced in customer service (minimum of 1 year), preferably in a fashion environment;
  • Fluent in English (mandatory minimum B2 level);
  • Proficient in the use of IT systems, both customer service specific and windows packages;
  • Highly skilled in written and verbal communication;
  • Skilled in listening;
  • Able to work under pressure;
  • Knowledgeable of fashion/fashion brands;
  • Able to exceed customers' expectations;
  • Confident and articulate;
  • Hardworking and passionate.
    • EQUAL OPPORTUNITIES STATEMENT
  • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
  • We care about our candidate's experience. If you need any kind of adjustment to apply for one of our positions please e-mail . Please note that only inquiries related to adjustments or accommodations will be responded to.
    • Before Applying

    Through your application, we want to understand the skills and experiences you have that make you the perfect fit for this role and for FARFETCH. We're passionate about creating the conditions for Farfetchers to grow and develop but we're also looking for people who can hit the ground running, so make sure to apply for a position where you feel you can thrive.

  • Percepta International

    Crc Customer Service Advisor

    hace 1 semana

    Percepta International Ciudad de México

    CRC Customer Service AdvisorMX-DF-Mexico DF · **Description**: · En Percepta, brindamos un servicio de primera clase en cada mercado que apoyamos. Como **Asesor de Servicio al Cliente (Customer Service Advisor)** en la Ciudad de Mexico, seras parte de la creacion y entrega de inc ...

  • Amedirh

    advisor travel customer service

    hace 3 días

    Amedirh Mexico City, México De jornada completa - Permanente

    Empresa socia de Amedirh solicita "ADVISOR TRAVEL CUSTOMER SERVICE - CRUISE SPECIALIST" · REQUISITOS · Bachillerato concluido. · 2 años de experiencia en centro de atención telefónica, preferentemente experiencia en cruceros, atención a clientes en Estados Unidos y Canadá. · Dom ...

  • Tesla

    Sales Advisor, Sales Service

    hace 3 días

    Tesla Ciudad de México

    **What to Expect** · For our Sales Advisor position, we are looking for self-starters who are highly motivated, flexible, personable, energetic and organized. The Sales Advisor will report to the Sales Manager. · As a Tesla Advisor, you will be responsible for introducing our pro ...

  • Louis Vuitton

    Client Advisor Customer Services

    hace 1 semana

    Louis Vuitton Ciudad de México

    POSTE · PROFIL · To be successful in this role you must have Exceptional verbal and written communication skills in all languages supported. Both Spanish and English are required. Experienced in luxury customer service with the ability to learn quickly and maintain high performan ...

  • Marriott Vacations Worldwide

    Advisor, Hotel Reservation Special Services

    hace 3 días

    Marriott Vacations Worldwide Ciudad de México

    Advisor, Hotel Reservation Special Services · **Department**: Could be multiple depts (IRFS & Exchange) · **Status**: Non-Exempt · **Reports To**: Supervisor · Nature of Work · **Responsibilities**: · Associate will provide customer service and effective sales skills to engage, p ...

  • Marriott Vacations Worldwide

    Advisor Travel Customer Service External

    hace 1 semana

    Marriott Vacations Worldwide Ciudad de México

    **Advisor Travel Customer Service External** · **Department: Cruise** · **Status: Non-Exempt** · **Grade**: · **Reports To: Cruise Supervisor** · - ** Nature of the Work** · This position independently addresses member concerns through detailed research and tracking of individual ...

  • Marriott Vacations Worldwide

    Advisor Travel Customer Service External

    hace 3 días

    Marriott Vacations Worldwide Ciudad de México

    **Department**: Cruise · **Status**: Non-Exempt · **Grade**: · **Reports To**: Cruise Supervisor · Nature of the Work · This position independently addresses member concerns through detailed research and tracking of individual incidents, as they were handled by the perspective de ...

  • Tesla

    Service Advisor

    hace 1 semana

    Tesla Naucalpan, México

    Tesla participates in the E-Verify Program · What to Expect · - Our Service Advisors aren't just technically gifted, they are also great communicators who put the customer first, making Tesla a pioneer in automotive service with the highest customer satisfaction rate in the indus ...

  • FARFETCH

    Customer Service Advisor

    hace 5 días

    FARFETCH Tlahuac, México

    Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. · We're a diverse and global community made up of Farfetchers, our partners and our customers ...

  • Mastercard

    Principal, Advisors Client Services

    hace 3 días

    Mastercard Tlahuac, México

    Our Purpose · We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financi ...

  • Microsoft

    HR Services Advisor

    hace 5 días

    Microsoft Mexico City, México De jornada completa

    Overview · The HR Service Advisor is an integral member of the HR Services organization and plays a key role in the delivery of high-quality HR Services to business leaders, managers, and employees, as well as to the HR Community. This role will be responsible for delivering hig ...

  • FARFETCH

    Customer Service Advisor

    hace 8 horas

    FARFETCH MEXICO CITY, México De jornada completa

    Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a diverse and global community made up of Farfetchers, our partners and our customers, ...

  • Jobs for Humanity

    People Services Analytics Advisor

    hace 1 semana

    Jobs for Humanity Tlahuac, México

    **Company Description** · Jobs for Humanity is collaborating with TurnItIn to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: TurnItIn · As a People Analytics Advisor, your main role is to utilize data-driven ...

  • Marriott Vacations Worldwide

    Advisor Travel Customer Service External

    hace 6 días

    Marriott Vacations Worldwide Mexico City, México Regular

    Descripción del empleo · Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unfo ...

  • Percepta International

    Crc Case Manager

    hace 1 día

    Percepta International Ciudad de México

    CRC Case ManagerMX-DF-Mexico DF · **Description**: · At Percepta, we bring first-class service across each market we support. As a **Customer Service** **Advisor** in **Mexico City**, you'll be a part of creating and delivering amazing customer experiences, while also enjoying th ...

  • Mastercard

    Director Business Development Advisors Government

    hace 1 semana

    Mastercard Ciudad de México

    Our Purpose · We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financi ...

  • Shell

    Finance Advisor

    hace 1 semana

    Shell Ciudad de México

    **The Role**: · Purpose: · The Controller team is the onshore face of Finance for Shell Mexico Country specific activities related to the control framework and local regulatory compliance. The Finance Advisor works with the Country Controller and the other advisors as a team that ...

  • SoftwareONE

    General Counsel

    hace 5 días

    SoftwareONE Ciudad de México

    Main objective of the role: · The General Counsel, leads the Legal and Compliance team for the region, provides an enlarges SoftwareOne ́s group coverage. Reports to the Global Jead of Legal and is a trusted advisor and partner to the business to reach the company objetctives in ...

  • SAP

    Ales/solution Advisory/customer Success Program

    hace 1 semana

    SAP Ciudad de México

    **What we offer** · We help the world run better. · Who you'll become · Let's help you decide - which program is right for you? · **Sales Account Executive Responsibilities**: · The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing ...

  • Amentum

    Icitap Logistics Coordinator

    hace 3 días

    Amentum Ciudad de México

    R0108228 · On Site · Mexico City, Mexico · Full time · Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational exce ...