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    Team Manager - Mexico City, México - TSYS

    TSYS
    TSYS Mexico City, México

    hace 2 días

    Default job background
    De jornada completa
    Descripción

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

    Purpose

    This position requires strong leadership, coaching skills, and expert level follow through. You must be able to cut through ambiguity and be comfortable with rapid prioritization/re-prioritization as needed. You will be working with other cross-functional groups that will have varied technical experience, so simple, clear communication is key in this role.

    Essential Duties

  • Proficient in English having excellent oral and written communication skills.
  • 4+ years of experience in leadership role
  • Sound exposure to Agile methodology
  • Manage and ensure internal customer expectations (US) are met from a work delivery standpoint.
  • Strong people management skills.
  • Strong Team Player with good time management, interpersonal & presentation skills.
  • Good Conflict management and listening skills.
  • Coaching and evaluation of the team members.
  • Go Getter attitude to handle challenging development tasks. Demonstrate a strong positive CAN-DO attitude with a strong focus on results and delivery.
  • Adaptability, portray a positive attitude, Flexible, Multitask orientated.
  • Works under limited to moderate supervision, accept guidance and utilize information

    • Other Duties

  • Coach engineers to foster healthy team collaboration
  • Remove roadblocks & hold a standard of transparent communication
  • Will establish and maintain key relationships with internal and external customers to ensure work products are delivered promptly
  • Will drive initiatives, collaborate with other teams and resources

    • Required Qualifications

  • Bachelor's Degree or relevant experience in place of education
  • Information Technology Field and/or Acquirer Industry experience
  • Google Suite experience

    • Preferred Qualifications

  • Experience in Payment Card Industry
  • Good experience in IBM Mainframe tools and Technologies like Cobol, JCL, VSAM, DB2, IBM File Manager, CA-7, Endevor etc. Working knowledge of MQ Series would be an added advantage.
  • Ability to understand business needs and translate into technology solutions, Also, able to articulate technical solutions in language understood by business users.
  • Provides expert advice/guidance to all levels for application documentation, procedures, methodology and standards.

    • Career Path

    Lead Developer

    Program, Project, or Operations Manager

    Competencies

  • Strong verbal and written communication skills.
  • Collaborates effectively with others
  • Skills / Knowledge - Developing professional expertise in applying company policies and procedures to resolve various issues.
  • Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of various factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
  • Supervision - Normally receives general instructions on routine work and detailed instructions on new projects or assignments.
  • Risk Assessment - Ability to identify, communicate, and mitigate risk within technical solution designs
  • Industry Knowledge - Continued self-education as it relates to current or future roles within the team
  • Incident Response - Knowledge and skills to contribute to all phases of Incident Response.
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