- Analiza los reportes de quejas / reformas del cliente y coordina con otros departamentos la aplicación de acciones preventivas y correctivas
- Coordina la atención de quejas del cliente y reporte de fallas de producto para que se atiendan y registren conforme a los requisitos del Sistema de Calidad
- Resuelve las quejas y los problemas de ordenes en coordinación con otros departamentos según sea necesario para obtener soluciones
- Manejo de las investigaciones de quejas de clientes y reportes reglamentarios
- Genera informes según sea necesario.
- Da seguimiento a la implementación de las acciones correctivas como parte de la respuesta de quejas de cliente.
- Genera reportes de tendencia de quejas para exponer con la alta gerencia.
- Paarticipa en reuniones con clientes para resolver problemas de calidad.
- Atención al detalle, además de habilidades de organización.
- Buenas habilidades interpersonales y de liderazgo.
- Emprendedor/a y puede trabajar con supervisión mínima.
- Computación
- Registros de documentación
- Conocimiento en la norma ISO13485 y la regulación FDA CFR820, EUMDR.
- Conocimiento de CoreTools.
- Ingles avanzado
- Carrera profesional
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Complaints Engineer Sr
hace 1 semana
Corza Medical Tijuana, México**Vacancy Name**- Complaints Engineer Sr**Location of Work**- Tijuana, Mexico**Employment Type**- Full Time Employee- Analiza los reportes de quejas / reformas del cliente y coordina con otros departamentos la aplicación de acciones preventivas y correctivas- Coordina la atención ...
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Complaints Engineer
hace 2 semanas
Corza Medical Tijuana Tijuana, Méxicoy detalle de las actividadesSupport the Post Market Surveiilance organization in the investigation and corrective actions associated to customer complaints for the business it supports. Participates in root cause investigations, correction, corrective actions, and definition of e ...
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Engineer, Complaint Device Investigation
hace 4 días
WSAudiology Tijuana, México- Bachelor's degree in a science, engineering or technical field is required. · - A minimum of 3 experience in failure analysis · - Experience in trouble shooting and investigation techniques such as failure analysis using equipment's and tools appropriate to identify root cause ...
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Engineer, Complaint Device Investigation
hace 1 semana
WS Audiology Tijuana, México De jornada completa· Select which cookies you accept · On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. · If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the dif ...
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Senior Quality Complaint Analyst
hace 1 semana
Outset Medical Tijuana, México**Company Overview** · Outset is a medical technology company pioneering a first-of-its-kind technology to reduce the cost and complexity of dialysis. The Tablo Hemodialysis System, FDA cleared for use from the hospital to the home, represents a significant technological advancem ...
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Quality Technician Ii Temporary 24 Months
hace 1 semana
Johnson & Johnson Tijuana, MéxicoAt Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. · Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the h ...
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Process Engineer
hace 1 semana
Demant Operations, S.A. de C.V. Tijuana, Méxicoy detalle de las actividades · Responsible to provide support on engineering activities, projects, product, and processes transfer, contributing to the successful introduction of new products, improve production quality and performance.Providing technical support to asigned areas ...
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Intern I
hace 6 días
Thermo Fisher Scientific Tijuana, MéxicoThe Intern under close supervision, performs a variety of entry-level administrative tasksand special projects; assists in the coordination of administrative activities and analysis of department systems and procedures; and performs related work, as required. · Responsibilities i ...
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Sr Quality Engineer
hace 1 semana
Resideo Tijuana, MéxicoBe a part of a team of Quality Engineers at the Tijuana Manufacturing Site that applies its expertise and knowledge in finding innovative, cost-effective means to improve quality output and continuous improvements. You will drive process initiatives that ensures compliance with c ...
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Engineer Iii, QA
hace 1 día
Thermo Fisher Scientific Tijuana, México**Summary**: · Coordinates subordinates in the inspection and/or receiving testing and/or process and finished products, according to established procedures. · **Responsibilities**: · - Participates/Leads CAPA investigations. · - Evaluate and makes analysis of samples received fr ...
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Process & Quality Eng
hace 1 día
Bose Tijuana, MéxicoJob Description · - Ensure the process works at optimum level, required output, and quality expectations to meet customer requirements. · - Enhance the quality of products, reduce customer complaints, ensure compliance with customers regulations, and provide adherence to internal ...
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Validation Engineer
hace 1 semana
Signify Tijuana, MéxicoJob Title · Validation Engineer - LED Electronics · **Job Description**: · We're looking for a strong Validation Engineer to join our LED Electronics R&D team in Tijuana, Mexico. · Working for Signify means being creative and adaptive. Our culture of continuous learning and commi ...
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Engineering Intern
hace 1 día
Thermo Fisher Scientific Tijuana, MéxicoResponsibilities include, but are not limited to: · Research, compile, tabulate, and analyze data for a variety of administrative and departmental matters as maintenance plans, spending control, downtime, scrap and improvement reports, cost reduction projects, etc. Provide suppor ...
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Engineering Supervisor
hace 1 semana
Enovis México Tijuana, México**Summary**: · Manage a group of engineers to deliver results on time and able to offer engineering solutions for all aspects and phases related to the manufacture of products with a Methodic & Systematic Approach to resolve issues and improve processes. · **Essential Duties and ...
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Sr. Design Quality Engineer
hace 3 días
Haemonetics Corp. Tijuana, MéxicoWe are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice. · Job Details · Senior Design Quality Engineer is accounta ...
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Tijuana - Engineer Iii Quality
hace 2 días
Integer Tijuana, MéxicoBy living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. · At Integer, our values are embedded in everything we do. · Customer · We focus on our customers' su ...
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Manufacturing Engineer
hace 2 días
North American Production Sharing Tijuana, México**Job Title**: Manufacturing Engineer · **Department**: Operations · **Reports To**: Operations Manager · **Primary Function (Scope)**: · This position is responsible for ensuring that raw material and finished good products are delivered on time, in good condition, and in a cost ...
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Process & Quality Engineer (Pqe)
hace 1 semana
Bose Tijuana, MéxicoJob Description · **Job Description**: · Ensure the process works at the optimum level, to the required rate of output, and quality expectations to meet customer requirements. · - Enhance the quality of products (automotive and consumer), reduce customer complaints, ensure compli ...
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Incoming Inspection
hace 5 días
reclutamiento CPI jorge mejia Tijuana, MéxicoUses judgment and criteria to solve problems related to his/her area of work, performing high precision work (such as Failure Analysis), by means of Studies (Capability, Correlation Analysis, DOE, etc.) and/or specialized equipment (Oscilloscopes, Coordinate Measurement Machines ...
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Staff Quality Engineer
hace 1 semana
Johnson & Johnson Tijuana, MéxicoAt Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. · Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the h ...