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    Azure IOT – Technical Support Engineer - Guadalajara, México - Axented

    Axented
    Axented Guadalajara, México

    hace 4 días

    Axented background
    De jornada completa
    Descripción
    At Axented, we are dedicated to developing innovative and cutting-edge solutions for our clients. As a leader in the technology industry, we are constantly seeking talented and driven individuals to join our team. We are currently looking for an experienced and skilled Azure IOT – Technical Support Engineer to join our team and help us deliver top-notch technical support for our Azure IOT products.

    Skills

    • Knowledge with Azure IOT and how it works with associated Azure services.
    • Hands on provisioning device, provisioning and monitoring an IoT hub
    • Knowledge of communication methods, Tokens between Hubs and devices etc
    • Knowledge to create and manage AKS clusters, quotas, service &subscription limits IoT Hub and DPS service security(TLS) certificate create/renewal
    • Knowledge on Microsoft IoT solutions, networking, device topology
    • Knowledge of IoT concepts, protocols, architecture, workflows
    • Familiarity with IoT platforms, cloud services, and networking technologies.
    • Familiarity with machine learning algorithms, model development, and deployment.
    • Knowledge of coding into C, C++ and Python will be an added advantage and
    • Knowledge of IoT SDK's and troubleshooting skills
    • Effective communication and interpersonal skills to interact with customers and cross-functional teams.

    Key Responsibilities

    • Azure, AWS cloud development experience
    • Experience in Artificial Intelligence is desirable
    • Knowledge to create and manage AKS clusters, quotas, service &subscription limits IoT Hub and DPS service security(TLS) certificate create/renewal
    • Configure/manage two-way connectivity between Azure and IoT devices
    • Handle security / access issues/ Token authentication errors/ create & maintain Person Group
    • Monitoring alerts, diagnostic logs and metrics on IoT Hub/IoT Hub-management
    • Analyze system logs, perform root cause analysis, and resolve issues related to hardware, software, network connectivity, and data transmission in IoT systems.
    • Conduct regular system maintenance tasks, such as software updates, patches, and firmware upgrades, to ensure the stability and security of IoT systems.
    • Monitoring alerts, diagnostic logs and metrics on IoT Hub/IoT Hub-management.
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