- Provide effective and timely support to the business
- Help manage Messaging environment.
- Respond to client support requests.
- Monitor team Service Now queue
- Create process and testing documentation TEAMS channel
- Create detailed documentation
- Participate in Change Advisory Board Meetings
- Participate in 24x7 on-call rota.
- Occasional travel to other offices as needed
- Bachelors degree in Computer Science, Information Technology, Engineering or related.
- Proven 10+ years work experience in Messaging support environment.Experience in a large complex Messaging environment withMS Exchange Server and Exchange OnlinePowershell scriptingOffice 365 hybrid MS TeamsOneDriveActive DirectoryIntuneAzure ADAbility to analyze and troubleshoot issues in a timely mannerAny migration experience usefulKnowledge of popular operating systems, software applications, and remote connection systems.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills
- Can work individually and collaboratively
- Excellent written and verbal communication skills; can tailor communication style as appropriate for
- Upper Management
- Fellow Technicians
- Business Customers
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Messaging and M365 Analyst - Monterrey, México - CHUBB
Descripción
We're recruiting for very experienced people primarily with a very solid background in a large corporate Exchange environment
Senior Messaging and M365 Admin Responsibilities:
Desktop Integration Engineer/SCCM Admin Requirements: