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    Service Operation Support and Root Cause Analysis Engineer - Santiago de Querétaro, México - Siemens Energy

    Siemens Energy
    Siemens Energy Santiago de Querétaro, México

    Encontrado en: Talent MX C2 - hace 3 días

    Siemens Energy background
    De jornada completa
    Descripción

    Service Operation Support and Root Cause Analysis Engineer

    About the Role

    Location Mexico Queretaro Santiago de Queretaro Company Siemens Inmobiliaria de Organization Gas Services Business Unit Central Full / Part time Full-time Experience Level Mid-level Professional

    A Snapshot of Your Day

    Are you interested in being part of driving the energy transformation? At Siemens Energy, you can. Our technology is key, but our people make the difference. Forward-thinking minds innovate. They connect, create, and keep us on track towards changing the world's energy systems. We're looking for passionate professionals to be part of the Technical Excellence (TE) team.

    This position is for a Component Service Engineer and/ or Root Cause Investigation Lead.

    As a component service engineer, you will have technical responsibility for the fleet of gas turbine engines currently in service. This includes providing technical recommendations, risk assessments, troubleshooting, issue resolution, solution development, and other functions. The Service Engineer provides technical support to the field service technical team at various locations around the globe.

    As an RCA lead, you will be managing one or more technical failure investigations – from identification to conclusion and help with mitigation/solution development.

    How You'll Make an Impact / Component Service Engineer

  • Develop technical solutions/instructions in response to site, and repair facility issues.
  • Developing knowledge of compressor component design and life technical issues
  • Collaboration and training with domain experts
  • Present and discuss recommendations with commercial teams and external customers.
  • Leadership opportunities on special projects and investigation of field events
  • Lead/support product and procedure improvements to minimize non-conformances (both proactive and reactive)

    • How You'll Make an Impact / RCA Lead

  • Lead RCA – collaborate with your team members, component experts etc., define and coordinate investigation, derive conclusions – root cause, contributing factors, define mitigation measures.
  • Reduce NCC's and help improve financials.
  • Create RCA report and/or presentation. Technical presentations to the customers on different issues.
  • Significantly improve customer satisfaction.

    • What You Bring

  • A minimum of a bachelor's degree in mechanical engineering with 5+ years large gas turbine (LGT) experience
  • Technical leadership for development and execution of field issues
  • Commercial knowledge of gas turbine contracts and project management are also a plus.
  • Applicant will be able to travel (domestic and international) in support of technical issues and customer meetings.
  • Strong interpersonal and communication skills, a strong interest in learning, with at least basic program management skills and good team working skills.
  • A high level of social competence and team spirit as well as ability to structure and analyze, motivation and persistence.
  • Basic knowledge of metallic materials and mechanical integrity preferred.
  • Proficiency in technical writing and conducting formal presentations.
  • Candidate must have the ability to perform well under pressure and meet deadlines on time.
  • Teamwork skills: Be comfortable leading a team from multiple time zones and cultures to answer technical questions and to perform risk assessments.
  • Networking skills: Ability to establish relationships and build networks in a distributed team setup and collaborate with other groups across the organization.
  • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.
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