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    Exp Cust Exp Professional - México - Honeywell

    Honeywell
    Honeywell México

    hace 2 semanas

    honeywell background
    Descripción

    Join a team recognized for leadership, innovation and diversity:
    Key Responsibilities:
    • Balance Workload among agents
    • Support on Escalations
    • Identify collaboration opportunities with customers
    • Process improvement opportunities through data analytics
    • Support to Operation on day
    • to
    • day activities
    • Deliver Forecast Reports
      WE VALUE:
    • A broad knowledge of principles and best practices in (customer service)
    • Excellent team and communication skills
    • An ability to take initiative and work with limited direction
    • An ability to influence at the operational level
    • Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems, Analytics tools
    • Ability to identify priorities and organize activities accordingly
      YOU MUST HAVE
    • Bachelor's degree in Administration, Management, Mechanical or Industrial Engineering.

    • Advanced English skills (Proficient):
    • Customer focused
    • Self-Driven
    • Customer Service, tech support, Backoffice or administrative experience

    Additional Information:

    -
    JOB ID:HRD
    Category:Customer Experience-
    Location:Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
    • Nonexempt


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