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    Exp Tech Supp Professional - Mexico City, México - Honeywell

    Honeywell
    Honeywell Mexico City, México

    hace 2 semanas

    honeywell background
    Descripción

    Responsibilities

    • Facilitate issue identification and analysis
    • Investigate and resolve technical issues
    • Track requests resolution
    • Provide technical training
    • Build relationships with customers
    • Test products & software
    • Develop and share knowledge

    YOUMUST HAVE

    • Bachelor ́s Degree on Engineering, Computer Science, or related experience.
    • Strong English verbal and written communications skills
    • 3 to 5 years of Tech Support Experience or related.
    • Knowledge on Computing, Networking and / or other technical background. Data base SQL Oracle, Bluetooth connection.
    • Proficient in using office productivity applications (Microsoft Office)

    WE VALUE

    • Customer facing experience
    • Experience in the industry is preferred
    • Excellent interpersonal and verbal & written communication skills
    • Strong continuous improvement mindset, strong leadership impact
    • Experience with and SharePoint
    • Demonstrated experience with Knowledge Management & Call Center Management
    • Good administration skills
    • Some experience with a variety of the businesses product programming languages
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