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    Senior Account Management Specialist - Monterrey, México - Element Fleet Management

    Element Fleet Management
    Element Fleet Management Monterrey, México

    hace 6 días

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    De jornada completa
    Descripción

    Get started on an exciting career at Element

    Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

    The Senior Account Management Specialist is responsible for the relationship of current customers, renewals and growing of revenue by new products through share of wallet.
    Duties

    • Retention and renewals of current customers. Identify needs and develop proposals with Elements value added services. Coordinate end to end sales process in to increase revenue and share of wallet (this will include risk under writing process, customer visits, contract negotiation and implementation process).
    • Accountable for the overall relationship management of assigned clients. Primary point of contact. Coordinate internal areas in order to meet day to day or new requirements. Meet clients to maintain and growth business relationship. Oversee line renewals and legal changes.
    • New products & services introduction with existing clients to enhance profitability. Presentation of new products to prospects and clients once rolled out.
    • Responsible for the development, planning and execution of a strategic account plan. Including coordinating with strategic consulting projects and business reviews.
    • Identify and articulate best practices within the industry. Demonstrated analytical ability, critical reasoning and strategic thinking in order to generate loyalty with customers.

    Qualifications

    - Education and Experience

    • Desirable 5+ years of relevant business experience;
    • Required BA/BS.
    • Proficient in English language is a must (both written and oral).
    • Experience within the vehicle management or a related financial/asset based industry is preferred.
    • Willingness to travel up to 25% of time dependent on client portfolio and location.
    • Willingness to learn and capable of adjusting to fast-paced & changing environment.
    • Strong communication skills (oral and written), influencing and relationship building skills.
    • World class negotiation skills with a proven track record of success.
    • Strong customer focus with superior levels of customer satisfaction.
    • Capable to negotiate with C-levels.

    - Knowledge and Competencies

    • A solid understanding of leasing, rates, terms, financing alternatives, billing, vehicle expense reporting, service cards and the proven ability to service and sell to all levels within a client's organization.
    • Must be a result focused self-starter with a high energy level with the ability to initiate and drive activities independently and reliability.
    • Ability to manage volume and service opportunities and effectively close transaction.
    • Must be a result focused self-starter with a high energy level with the ability to initiate and drive activities independently and reliability.
    • Work with a high degree of urgency and willingly accepts responsibility and accountability for account retention and growth.
    • Continue to build and strengthen these relationships, with particular emphasis on mapping out the key decision makers and devising plans how we will gain access to them.
    • Desirable proven business with complex situations.

    What's in it for You

    • A culture of innovation, empowerment, decision-making, and accountability

    • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness

    • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

    • Hybrid work environment for most positions

    Candidates must be willing to comply with a pre-employment background check.

    Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call

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