Trabajos
>
Monterrey

    Business Intelligence Consultant - Monterrey, México - Epicor

    Epicor
    Epicor Monterrey, México

    hace 4 días

    Default job background
    Descripción

    The Job:

    The Business Intelligence Consultant will work with customers who have purchased our Managed Services plan alongside our Business Intelligence tool, Grow. They are the customers' dedicated resource to specialize in all things Grow and provide white glove service while maintaining and assisting in implementing the software throughout the customer's company.

    What You will be doing:

    •Prep customer data and create dashboards and metrics that align with their business goals and needs

    •Provide recommendations and best practices to help customers get the most out of both their data, and Grow

    •Teach them BI and Data Best Practices to ensure long-term success with our product

    •Ad-hoc projects for existing customers who purchase professional service hours

    •Managing customer relationships and expectations by helping them resolve issues, answering questions and concerns, training them on new products and features, and helping clients continually improve the value they get from their data, etc.

    •Supporting customers by building new data connections and metrics, assisting with advanced troubleshooting, and delivering exceptional customer service

    What you will likely bring:

    •A deep desire to help people, especially our customers, as they utilize BI (sometimes for the first time)

    •Hungry attitude and drive to make an impact with both customers and internal colleagues

    •Confidence to make recommendations to customers

    •Gritty work ethic to do whatever it takes to get the job done

    •Ability to manage and prioritize your time and efforts for maximum efficiency

    •Ability to think analytically, and to evaluate and solve complex and unique customer problems

    •Ability to learn new technologies: Grow, SQL, Salesforce, Shopify, Slack, etc.

    •Attention to detail—you may be working on different types of projects, problems, and requests for different customers at once

    •Advanced oral and written English level

    Qualification:

    •3+ years applicable experience with BI visualization tools/data analysis and/or demonstrated success/knowledge

    •2+ years consulting experience preferred

    •Bachelor's degree preferred (or equivalent experience)

    •Deep knowledge of BI best practices

    •Experience working with English speaking customers in a technical setting

    •Previous customer support or customer service experience

    •Previous experience working in the tech/SaaS industries

    •Self-starter who loves to dig into a problem and really owns finding solutions for their customers

    What could set you apart:

    •Advanced SQL

    •API Connections (Hubspot, Shopify, Google Analytics, etc.)

    •Salesforce / Financial Force

    •Marketing tools (Facebook Ads, Instagram, Google Ads, etc.)

    •Slack

    The Professional Services Team

    Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it's important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you

    About Epicor

    At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

    We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

    Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

    Equal Opportunities and Accommodations Statement

    Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

    We are an equal-opportunity employer.

  • Training Talent

    Desarrollador BI Datorama Salesforce Remoto

    hace 6 horas

    Training Talent Monterrey, México

    **Vacante para la empresa Training Talent en Monterrey, Nuevo León**: · Capacitación y certificaciones constantes, ambiente relajado, trabajo por objetivos, estabilidad laboral; somos una consultora especializada en soluciones de Big Data y Analítica Mundial, buscamos para nuestr ...

  • Tangent International

    Robotic Process Automation

    hace 6 horas

    Tangent International Monterrey, México

    Daniel is looking for a **Robotic Process Automation (RPA) Consultant **to work in Monterrey, Mexico on a 6-month contract (extendable). · If you are interested in this role, please send over your English CV, availability and your MXN net salary expectations. · The role of the RP ...

  • Danfoss

    Senior Consultant, ERP Finance and Controlling

    hace 6 horas

    Danfoss Apodaca, México

    Requisition ID: Job Location(s): Apodaca, MXDanfoss is looking for an experienced SAP FICO Senior Consultant for the ERP & BI area of Danfoss Group IT (DGIT). This team is responsible for supporting our existing Enterprise Resource Planning (ERP) systems and Business Intelligence ...

  • Jda Software

    Cloud Technical Consultant

    hace 5 días

    Jda Software Monterrey, México

    Cloud Technical Consultant page is loaded Cloud Technical Consultant Apply locations Monterrey time type Full time posted on Posted Yesterday job requisition id Blue Yonder Title: Technical Consultant What you'll do - RESPONSIBILITIES Should have hands on experience with installi ...

  • Jda Software

    Solution Architect Tms

    hace 5 días

    Jda Software Monterrey, México

    Other comparable titles: Senior Architect, Applications Solution Architect, Software Solutions Architect, TMS Consultant, TMS Functional Delivery Lead · Location : Flexible in-country (Mexico) · Overview Blue Yonder is a leading SaaS and AI-driven Global Supply Chain Solutions so ...

  • Pinkerton

    Security Coordinator

    hace 5 días

    Pinkerton Monterrey, México De jornada completa

    Job Summary: · The Security Coordinator assigned to a specific client, will be responsible for developing all security programs, personnel, contractors, and consultants. The coordinator will be responsible for the strategic identification of security risks, threats, and vulnerab ...

  • Danfoss

    Consultant - Security Operations Center

    hace 2 días

    Danfoss Monterrey, México

    Job Responsibilities · Responsibilities for this position include, but are not limited to, the following. · Day2day collaborate with infrastructure and applications teams to response to cyber security incidents, take a lead role to facilitate the security incident investigation, ...

  • Gensler

    Project/Technical Architect

    hace 1 día

    Gensler Monterrey, México De jornada completa

    Your Role As a Project Architect, you must coordinate with a team of consultants to deliver architectural projects. Leverage your industry experience and technical insight to drive client projects from concept through build. You need to actively participate in all phases of th ...

  • Danfoss

    Senior Consultant

    hace 20 horas

    Danfoss Monterrey, México

    Job Responsibilities · Responsibilities for this position include, but are not limited to, the following. · Day2day collaborate with infrastructure and applications teams to response to cyber security incidents, take a lead role to facilitate the security incident investigation, ...

  • Gensler

    Design Manager

    hace 4 días

    Gensler Monterrey, México De jornada completa

    Your Role · Gensler is looking for a Design Manager with enough versatility to double as a Project Architect . You must coordinate with a team of architects and designers to deliver unparalleled architectural projects. Leverage your industry experience and technical acumen to ...

  • Danfoss

    Consultant - Security Operations Center

    hace 4 horas

    Danfoss Monterrey, México

    Job Description · Are you a dedicated Security Consultant and want be part of the team that provides latest technology for securing Danfoss digitalization journey? Then join us in, one of Danfoss IT teams that enables Danfoss in secure, proactive and automation journey. · Consul ...

  • Polaris

    Generalist, HR

    hace 2 días

    Polaris Monterrey, México De jornada completa

    JOB SUMMARY: · Assists in the execution of the employee relations strategy across the organization, counseling managers through employee relations issues end-to-end including documentation, analysis, and reporting, and developing both immediate resolutions and long-term preventio ...

  • Danfoss

    Senior Consultant

    hace 4 horas

    Danfoss Monterrey, México

    Job Description · Are you a dedicated Security Consultant and want be part of the team that provides latest technology for securing Danfoss digitalization journey? Then join us in, one of Danfoss IT teams that enables Danfoss in secure, proactive and automation journey. · Securi ...

  • Atos

    information analyst

    hace 4 horas

    Atos Monterrey, México

    The future is our choice · At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for o ...

  • Vertiv

    Senior Recruiter

    hace 7 horas

    Vertiv Monterrey, México

    Job Title: Recruiter · Function/Department: HR · Reports to: Americas, Talent Acquisition · FLSA: Exempt · POSITION SUMMARY · As a Corporate Recruiter on Vertiv's Talent Acquisition Team, you will be responsible for identifying and attracting top talent to our Americas Regi ...

  • CEMEX

    digital controllership analyst

    hace 6 días

    CEMEX San Pedro Garza García, México

    Job Description · Develop digital solutions and provide support to users of Controllership tools to ensure efficient, high-quality, and continuous processes. · Main Responsibilities · Controllership tools' support. · Develop digital solutions to enhance user satisfaction. · Provi ...

  • Magna International Inc.

    Senior Analyst, SAP PP/QM

    hace 4 horas

    Magna International Inc. SanPedroGarzaGarcia, México Permanent/Regular

    Group Description · At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We're the only mobility technology company and supplier with complete expertise across the entire vehicle. · We are committ ...

  • CEMEX

    energy project finance advisor

    hace 4 horas

    CEMEX San Pedro Garza García, México

    Job Description · The Energy Project Finance Advisor is tasked with managing financial aspects of utility scale clean energy projects. This includes creating financial models, risk assessments, structuring finance deals, performing due diligence and monitoring the performance of ...

  • Danfoss

    Senior Consultant, ERP Finance and Controlling

    hace 4 horas

    Danfoss Apodaca, México

    Job Description · Danfoss is looking for an experienced SAP FICO Senior Consultant for the ERP & BI area of Danfoss Group IT (DGIT). This team is responsible for supporting our existing Enterprise Resource Planning (ERP) systems and Business Intelligence (BI) systems supporting D ...