- Participate in global Messaging projects in designing, planning and implementation phases of projects when it is required;
- Provide support for day-to-day global operational activities for Messaging platforms including administering MS Exchange, Symantec Enterprise Vault, Secure Email Gateway infrastructure, Mobile Device Management (MDM) and other messaging related services;
- Produce regular on going (day 2-day activities) reports for management, capacity planning and consolidation related to Global Messaging infrastructure;
- Identify and perform the daily operational tasks that are necessary to provide a stable and robust Exchange environments, including monitoring, proactive maintenance, and problem resolution;
- Work on diverse set of tools and ability to work in a geographically dispersed team to support operations in various time zones;
- Provide tier 3 support of MS Exchange, Exchange Online, Symantec Enterprise Vault, Mobile device management.
- Master's/Bachelor's degree in a computer science, information technology or 5+ years equivalent combination of education and overall experience with email technologies;
- Experience in providing support in a multi-server enterprise email environment consisting of users in multiple geographic locations;
- Excellent command of English;
- Excellent knowledge in administering MS Exchange in hybrid mode – on-prem and online;
- Excellent knowledge in email retention policies, sensitivity labeling, SPAM filtering (O365 Defender, Cisco IronPort or Proofpoint or similar technology);
- Excellent knowledge in mobile device management platforms such as MS Intune, MobileIron (preferred) or similar;
- Excellent PowerShell scripting skills;
- Excellent understanding of email security controls - SPF, DKIM, DMARC and email related DNS configurations;
- Good understanding of MS directory services;
- Strong interpersonal and communication skills;
- Excellent cooperation, analytical and presentational skills;
- Ability to work independently and collaborate with global multinational teams.
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Senior System Engineer Messaging - Mexico City, México - Teva Pharmaceuticals
Descripción
The opportunity
The main purpose of this role in Global Messaging team is to work to design, build and support Teva messaging systems, to collaborate with IT teams and business stakeholders to provide reliable and secure messaging environment.
How you'll spend your day
The role includes the following main responsibilities to support services offered by Global Messaging Team:
Your experience and qualifications
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