- Participate in global Messaging projects in designing, planning and implementation phases of projects when it is required;
- Provide support for day-to-day global operational activities for Messaging platforms including administering MS Exchange, Symantec Enterprise Vault, Secure Email Gateway infrastructure, Mobile Device Management (MDM) and other messaging related services;
- Produce regular on going (day 2-day activities) reports for management, capacity planning and consolidation related to Global Messaging infrastructure;
- Identify and perform the daily operational tasks that are necessary to provide a stable and robust Exchange environments, including monitoring, proactive maintenance, and problem resolution;
- Work on diverse set of tools and ability to work in a geographically dispersed team to support operations in various time zones;
- Provide tier 3 support of MS Exchange, Exchange Online, Symantec Enterprise Vault, Mobile device management.
- Master's/Bachelor's degree in a computer science, information technology or 5+ years equivalent combination of education and overall experience with email technologies;
- Experience in providing support in a multi-server enterprise email environment consisting of users in multiple geographic locations;
- Excellent command of English;
- Excellent knowledge in administering MS Exchange in hybrid mode – on-prem and online;
- Excellent knowledge in email retention policies, sensitivity labeling, SPAM filtering (O365 Defender, Cisco IronPort or Proofpoint or similar technology);
- Excellent knowledge in mobile device management platforms such as MS Intune, MobileIron (preferred) or similar;
- Excellent PowerShell scripting skills;
- Excellent understanding of email security controls - SPF, DKIM, DMARC and email related DNS configurations;
- Good understanding of MS directory services;
- Strong interpersonal and communication skills;
- Excellent cooperation, analytical and presentational skills;
- Ability to work independently and collaborate with global multinational teams.
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Senior System Engineer Messaging - Mexico City, México - CRH Talento en IT
Descripción
Requirements:
100% payroll scheme
superior performance
Location: Tlalpan, CDMX