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    Customer Service Spec Ii - México - Hireright

    Hireright
    Hireright México

    hace 3 semanas

    Default job background
    Descripción

    About HireRight:
    Overview:
    Role Purpose:
    Responsibilities:
    Responsibilities:
    • Field and resolve issues of low to moderate complexity; escalate more difficult issues
    • Provide great customer service to ensure every contact feels they are important.
    • Ensure adherence to Guidelines, regulations and processes where applicable while exercising judgment and reasoning abilities in order to solve problems.
    • Identify and send new sales leads (such as current client referrals) to a Business Development Manager.

    Qualifications:

    Education:

    • H.S. Diploma Required
    • Associates Degree or Higher Preferred
      Experience:
    • Minimum 2 years Customer Service/Retail/Service OR 2 Years in Background Screening or other regulated industry
    • Excellent written and verbal communication skills in English including proper grammar.
    • Typing at 30 WPM
    • Listening Skills
    • Strict Confidentiality Standards
    • Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments.
    • Demonstrated ability to provide a high level of quality customer serviceWhat do we offer:

    Additional Benefits Include:

    • Christmas Bonus
    • Additional Holidays: Holy Thursday & Friday, Mother's Day, Day of the Dead and Virgin of Guadalupe.
    • Food Voucher + Meal Bonus
    • Generous Vacation Program
    • Monthly Transportation Allowance / Payment of Teleworking Expenses
    • Insurance for major medical expenses
    • Business Casual Attire
    • Generous Referral Program
    • Professional Growth.
    HireRight, LLC is an Equal Opportunity EmployerMinorities / Females / Veterans / Disabilities


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