Trabajos
>
Mexico City

    Customer Service Support - Ciudad de México - Snaphunt

    Snaphunt
    Snaphunt Ciudad de México

    hace 3 semanas

    Default job background
    De jornada completa
    Descripción

    The Offer

    • Attractive Salary & Benefits
    • A role that offers a breadth of learning opportunities
    • Join a market leader within Consulting

    The Job

    Pre-requisite:


    • B2 and/or C1 level of English proficiency.


    • Minimum 6 months of experience as a bilingual customer service agent.


    • Minimum completion of high school with a certificate. Truncated degrees require a list of subjects completed, or a high school diploma if completed in the USA (up to grade 12).

    Job Responsibilities:


    • Engage in retention efforts to ensure customer satisfaction and loyalty.


    • Resolving billing issues raised to ensure customer satisfaction and loyalty.


    • Utilize cross-selling techniques to promote additional products or services.


    • Provide exceptional customer service to address inquiries, concerns, and complaints effectively.\

    Benefits:


    • Competitive salary package.


    • Comprehensive training program.


    • Opportunities for career advancement and professional development.


    • Dynamic and supportive work environment.

    The Profile

    • You have at least 6 months to 1 year experience, ideally within a Customer Service or Helpdesk / Technical Support role.
    • You have working knowledge of Customer service, Customer satisfaction, Bilingual Customer Service and Issues Resolving
    • You are highly goal driven and work well in fast paced environments
    • You are a strong networker & relationship builder
    • You are adaptable and thrive in changing environments

    The Employer

    Our client is a premium IT consulting and recruiting agency with headquarters in London, United Kingdom. Their services extend across India, Europe, the Middle East, and the APAC region. As a trusted recruiting agency, they understand the critical importance of finding the right talent to meet the unique needs of each organization. With their extensive network of highly skilled IT specialists, they are adept at sourcing top-tier candidates who possess the technical expertise and cultural fit required for success in today's leading IT companies.

  • FERRERO

    Customer Service Support

    hace 6 días

    FERRERO Ciudad de México

    **Ubicación: Ciudad de México.**: · **Descripción de la compañía.**: · Ferrero es una empresa familiar con una perspectiva verdaderamente mundial y progresista y marcas icónicas como Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno y Kinder Sorpresa. El amor por nuestras ...

  • Tech Mahindra de México, S. de R.L. de C.V.

    Customer Service Tech Support Chat

    hace 2 semanas

    Tech Mahindra de México, S. de R.L. de C.V. Azcapotzalco, México

    Agente Bilingüe de soporte técnico, call center. · Descripción del trabajo y actividades involucradas: · - En esta función, se espera que el Asociado de Soporte Técnico responda de 15 a 25 llamadas ó chat al día, de clientes que requieran asistencia. · - Cada llamada / chat tendr ...

  • Property Services PROS

    IT Support Services

    hace 1 día

    Property Services PROS Ciudad de México

    **Description** · IT Support Services · OnSight PROS, a growing vendor to the Property Management Community, is looking for a hard-working talented individual to provide our company with basic to mid-level end-user support. This position requires the ability to diagnose, identify ...

  • Thermo Fisher Scientific

    Service Support Representative

    hace 1 día

    Thermo Fisher Scientific Mexico City, México De jornada completa

    Actividades principales : · Interaccion con los clientes: levantamiento de necesidades, dudas, reclamos y consultas en general · Manejo del sistema de seguimiento de casos (CRM-Right Now) para el correcto seguimiento y gestion de los mismos · Manejo del sistema de gestion (E1-JDE ...

  • Tech Mahindra de México, S. de R.L. de C.V.

    Customer Service Tech Support Chat $14,000

    hace 6 días

    Tech Mahindra de México, S. de R.L. de C.V. Azcapotzalco, México

    Agente Bilingüe de soporte técnico, call center. · **Requisitos**: · - Diploma High School o equivalente Certificado de Bachillerato · - Disponibilidad de trabajar en sitio · - Experiência de 6 meses de experiência servicio al cliente call center. · - Habilidades de comunicación ...

  • Percepta International

    IT Support Services Technician

    hace 3 semanas

    Percepta International Ciudad de México

    IT Support Services TechnicianMX-DF-Mexico DF · **Description**: · At Percepta, we bring first-class service across each market we support. As a **IT Support Services Technician** in **Mexico City**, you'll be a part of creating and delivering amazing customer experiences, while ...

  • TD SYNNEX

    Services Sales Support

    hace 2 semanas

    TD SYNNEX Ciudad de México

    Provides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions ...

  • OneWeb

    Service Support Engineer

    hace 2 semanas

    OneWeb Ciudad de México

    Service Support Engineer - Technical Operations · With OneWeb, You'll Get To: · - Be part of the technology revolution in Space · - Accelerate your career through fast paced experiential learning and executive-level exposure · - Work with razor-sharp colleagues in a company where ...

  • Dansk Flygtningehjælp

    Head of Support Services

    hace 3 semanas

    Dansk Flygtningehjælp Ciudad de México

    Danish Refugee Council, one of the world's leading humanitarian NGOs, is currently looking for a highly qualified Head of Support Services for our operations in Mexico. · **About the job** · The Head of Support Services is operationally and strategically responsible for Finance, ...

  • Western Digital

    People Support Services

    hace 3 semanas

    Western Digital Ciudad de México

    Company Description · At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. · At our core, Western Digital is a company of problem solvers. People achieve extraordinary things giv ...

  • Vestas

    Service Administrative Support

    hace 3 semanas

    Vestas Ciudad de México

    The goal is to excecute these processes in an efficient way in order to ensure that the clients receive the highest standards Commercial services, while also maintaining the financial health of the Service business in LATAM. · Execute the Commercial Service Administrative process ...

  • Global Consults

    Tech Support/customer Service

    hace 6 días

    Global Consults Tlahuac, México

    **Vacante bilingüe c2** · ¿hablas inglés? ¿te gusta trabajar en el área de tech support? ¿te gustaria formar parte de una empresa reconocida y ser parte de un gran equipo laboral? · No pierdas esta oportunidad y si cuentas con esta experiência **postulate hoy mismo** · Empresa im ...

  • Percepta

    IT Support Services Technician

    hace 5 días

    Percepta Ciudad de México

    At Percepta, we bring first-class service across each market we support. As an _**IT Support Services Technician**_ working _**onsite**_ in our _**Mexico City**_ location, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfacti ...

  • Ericsson

    Service Support Specialist

    hace 1 semana

    Ericsson México

    **About this outstanding opportunity**: · As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping ...

  • Michelin

    Customer Service Support

    hace 1 semana

    Michelin México

    Customer Service Support · Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, ...

  • Microsoft

    HR Shared Services Support

    hace 2 semanas

    Microsoft Ciudad de México

    **Responsibilities**: · HR Central Services Customer Support · - Supports employees and managers by responding to inquiries and performing transactions using documented processes and policies; handles routine inquiries and transactions by referring to standard policies and proced ...

  • Ericsson

    Service Support Specialist Jr

    hace 2 semanas

    Ericsson México

    **About this opportunity**: · Be responsible for the coordination of maintenance activities that requires Dispatch and Logistics Skills to ensure that services provided to Operators' customers are continuously available and performing to Service Level Agreement (SLA) performance ...

  • Microsoft

    HR Shared Services Support

    hace 3 semanas

    Microsoft Ciudad de México

    **Responsibilities**: · **HR Central Services Customer Support** · - Supports employees and managers by responding to inquiries and performing transactions using documented processes and policies; handles routine inquiries and transactions by referring to standard policies and pr ...

  • BBVA

    Canteen Services Support I

    hace 3 semanas

    BBVA Ciudad de México

    **Area**: · **TALENT & CULTURE** · **Deadline for applying**: · **6/1/2023** · **Company**: · **243** · **What are we looking for?** · Si cuentas con conocimiento en: Restauración Gestión de proveedores SAM Digital GPS Metodologías Ágiles Microsoft Office Nível de inglés intermed ...

  • Henkel

    Customer Service Support Office Agent

    hace 2 semanas

    Henkel Huixquilucan, México

    En Henkel tu puedes cambiar las reglas del juego y desarrollar tu carrera. Da rienda suelta a tu espíritu emprendedor llevando a cabo tus ideas más innovadoras dentro de un equipo global. Nuestras marcas, tecnologías y negocios líderes en el mercado te ofrecerán innumerables opor ...