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    Business Support, IT Operations - Mexico City, México - JLL

    JLL
    JLL Mexico City, México

    hace 6 días

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    De jornada completa
    Descripción

    JLL supports the Whole You, personally and professionally.

    Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

    Cómo Te Apoyamos:
    Nuestros beneficios son una buena razón para formar parte del equipo de JLL.
    Estamos comprometidos a contratar a las mejores y más talentosas personas de nuestra industria, y luego empoderarlas con los recursos y el apoyo para mejorar su salud, bienestar financiero y personal. Nuestra filosofía de beneficios subyacente es la siguiente: ser justos con nuestra gente y brindar oportunidades a quienes aprovechan nuestros programas y recursos para aumentar su seguridad personal y financiera.

    En JLL tenemos un compromiso muy grande con la diversidad, es por ello que fomentamos la inclusión de todas las personas en igualdad de condiciones; es decir, que no discriminamos por discapacidad, orientación sexual, identidad de género, sexo, raza, grupo étnico, religioso, y/o apariencia física. Trabajamos todas nuestras búsquedas con base en esta premisa. Súmate a nuestro equipo

    Los beneficios para empleados seleccionados incluyen:

  • Contratación Directa por parte de la empresa.
  • Sueldo Base.
  • Prestaciones de Ley: IMSS, vacaciones, prima vacacional, aguinaldo.
  • Seguro de Vida + apoyo de defunción
  • Capacitación constante.
  • Asesorías Psicologías, Medicas, Nutricionales, Legales, Financieras y Veterinarias (vía remota)
  • : Plataforma digital de bienestar, donde podrás encontrar +1250 videos de entrenamientos de disciplinas Todo el contenido basado en tres pilares: cuerpo, mente y nutrición. HANU
  • Capacitación constante: +15,000 cursos

    • Lo que implica este trabajo: Como especialista en soporte técnico al cliente de redes inalámbricas, serás el punto de contacto principal para todos los problemas y consultas relacionadas con la red inalámbrica de nuestros clientes. Tu papel será brindar asistencia y resolver problemas técnicos para garantizar una experiencia fluida y eficiente del cliente.

    Nos encontramos en búsqueda de una persona dinámica para el puesto de Soporte Tecnico Wireless para unirse a nuestro equipo:

  • Zona de trabajo: Montes Urales, Lomas de Chapultepec
  • Horario de trabajo: Lunes a viernes de 9:00 a 18:00 hs.
  • Modalidad de trabajo: Presencial

    • ¿Cuál es tu día a día?

  • Proporcionar soporte técnico a los clientes en la configuración, instalación y solución de problemas de redes inalámbricas.
  • Diagnosticar y resolver problemas de conectividad, señal débil, interrupciones y otros problemas relacionados con la red inalámbrica.
  • Interactuar y comunicarse de manera efectiva con los clientes para comprender sus problemas, ofrecer soluciones y responder preguntas técnicas.
  • Analizar los registros de problemas y utilizar herramientas de monitoreo de red para identificar y solucionar problemas técnicos.
  • Proporcionar asesoramiento y recomendaciones a los clientes sobre configuraciones de red inalámbrica personalizadas para satisfacer sus necesidades específicas.
  • Mantener una base de conocimientos actualizada de problemas comunes, soluciones y mejores prácticas relacionadas con las redes inalámbricas.
  • Trabajar en estrecha colaboración con otros equipos técnicos internos para resolver problemas complejos y mejorar el rendimiento de la red.

    • Experiencia y habilidades técnicas deseadas:

  • Ingles Fluido
  • Conocimiento sólido de las redes inalámbricas, incluyendo estándares como Wi-Fi, 4G, 5G, etc.
  • Experiencia previa en soporte técnico al cliente, preferentemente enfocado en redes inalámbricas.
  • Excelentes habilidades de comunicación verbal y escrita para interactuar con clientes de manera efectiva.
  • Fuertes habilidades de resolución de problemas y capacidad para trabajar de manera independiente.
  • Conocimientos básicos de equipos y herramientas de redes inalámbricas, como enrutadores, puntos de acceso, antenas, etc.
  • Disponibilidad para trabajar en horarios flexibles y responder a emergencias según sea necesario.

    • Location:

    On-site –Mexico,MEX

    If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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