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    Workplace Services Manager - Mexico City, México - TikTok

    TikTok
    TikTok Mexico City, México

    Encontrado en: Talent MX C2 - hace 17 horas

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    Descripción
    Team Introduction
    :
    The Administration Department takes the lead in developing an exceptional workplace experience across regional offices. They drive workplace strategy, optimize performance, and enhance productivity and cost-efficiency. Through innovative programs and initiatives, they create a unique and user-centric workplace journey.

    They collaborate with cross-functional teams to maximize space utilization and efficiency for all workplace users, including hybrid and remote setups.

    The team also oversees essential services and continuously evolves its approach to elevate the company culture and foster a vibrant work environment.

    Only resumes in English will be considered.


    Responsibilities:

    • Facilities Management. Oversee and manage the workspace, including maintenance, ticketing system, improvements and workplace services.
    • Vendor/Team Management. Manage vendor and supplier teams, KPIs, contract negotiations, service level agreements and performance reviews to optimize workplace services (., cleaning, maintenance contractors, etc).
    • Office inventory. Ensure regional offices have required supplies, inventory and stock including companylevel displays and signage.
    • Company culture. Support events, community activities and actions that support the workplace experience (., gifting, wellbeing facilities, events, merchandise, etc).
    • Space management. Partner with crossfunctional teams to enhance workplace space utilization, experience, efficiency & productivity.
    • Budget management. Manage, analyze and optimize investments/savings through office services, cost control and expense tracking.
    • Collaboration. Collaborate and support other teams as applicable to provide a great workplace experience such as physical security, food, real estate & facilities, environmental health & safety.
    • Sustainability. Implement and enhance sustainability initiatives within the workplace.
    • Technology. Manage office services technology and initiate further efficiencies to optimize services (., ticketing systems, oncall communications, office forums, .
    • Event planning. Organise and enhance company events, meetings and programs.
    • Business partnership. Applies a user and businessfirst mentality by creating a welcoming, unique environment focusing on the user and customer experience to enhance business and team productivity through efficient and resultdriven stakeholder management.
    • Data analysis and insights. Research, analyze data and propose insights, improvements and analysis through reports, simplified visual representations, and other quantitative and qualitative means to drive datadriven results and proposals.
    • Lead and support fullcycle small and large scale projects (., office moves, return to the office, internal programs, regional events, etc) with project governance, tracking, reporting, management and execution to deadlines.
    • Continuous improvement and global mindset. Contributes, innovates, improves & implements workplace solutions, ideas and programs that benefit employee productivity and company growth at a regional and global level.
    • Supports other regional offices in overseeing food management in partnership with the COE (., across LATAM)
    • Holistic workplace, office management, community, events and facilities experience
    • Strong team leadership, development, business partner and stakeholder management skills
    • Contractor/vendor and finance/budget/P&L management
    • People management of internal/external suppliers
    • Project/program management and strong problemsolving skills.
    • Strong ownership, data and insight skills; integrates and applies strategic and operational thinking in daily practices and projects
    • Excellent communication, interpersonal & presentation skills (oral and written)
    • Experience or potential to act at the regional level to influence and drive decisions & programmes
    • Excellent judgment, decisionmaking & influencing skills, particularly in complex situations
    • Innovative and solutionfocused. Identifies business opportunities that enhance productivity and overall operations 040% of travel
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