- Titulo universitario en Administración de Empresas, Ingeniería o un campo relacionado
- Experiencia comprobada en gestión postventa, preferiblemente en la industria automotriz
- Amplio conocimiento de los procesos postventa, incluyendo soporte al cliente, distribución de piezas, operaciones de servicio y gestión de garantías
- Habilidades de liderazgo y gestión de equipos
- Sólidas habilidades analíticas y de resolución de problemas
- Habilidades efectivas de comunicación y negociación
- Capacidad para colaborar con equipos interfuncionales y partes interesadas
- Experiencia en implementación y optimización de procesos y sistemas postventa
- Familiaridad con los estándares y regulaciones de la industria relacionados con las operaciones postventa
- Fluidez en inglés
- Sueldo base
- Seguro de Gastos Médicos Mayores (incluye plan dental y visión)
- 15 días de aguinaldo
- 25% de prima vacacional
- 12 días de vacaciones (A partir del primer año)
- Seguro social
- PTU/Reparto de utilidades
- Vales de despensa quincenales
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Aftersales Manager - Mexico City, México - ALTEN MÉXICO
Descripción
Bienvenidos a ALTEN México, una empresa de ingeniería consolidada especializada en proporcionar soluciones innovadoras para proyectos de ingeniería, tecnología y desarrollo de productos. Con un equipo dedicado de más de 350 profesionales, atendemos a diversas industrias, incluyendo Automotriz, Energía, Aeronáutica, Banca y Seguros, Telecomunicaciones y Multimedia, y Ferrocarril. En ALTEN México, ofrecemos servicios integrales que van desde el diseño y desarrollo de proyectos hasta la prueba/validación, programación, implementación y fabricación. Como subsidiaria del Grupo ALTEN, líder global en consultoría de ingeniería y tecnología, nos esforzamos por ofrecer excelencia en todos nuestros proyectos.
Actualmente estamos buscando un Gerente de Zona Postventa altamente motivado y con experiencia para unirse a nuestro equipo. Como Gerente de Zona Postventa, serás responsable de gestionar todos los aspectos del proceso postventa, incluyendo soporte al cliente, distribución de piezas, operaciones de servicio y gestión de garantías. Colaborarás con equipos interfuncionales para garantizar la satisfacción del cliente, optimizar el proceso postventa y promover la mejora continua en la calidad del servicio.
Si eres un profesional dinámico y orientado al cliente, con una amplia experiencia en gestión postventa, esta es una excelente oportunidad para unirte a ALTEN México y contribuir al éxito de nuestras operaciones postventa.
Requirements
Para ser considerado para el puesto de Gerente de Zona Postventa, debes cumplir con los siguientes requisitos:
Benefits
Bienvenido a la casa de los ingenieros