- Service Desk: Responsible to take the calls of all the customers to support, train, installa, troubleshoot, repair and mantain the kiosks, APEX and printers that are in te stores.
- Direct unresolved issues to the next level of support personnel.
- Follow up and update customer status and information.
- Do Surveys.
- More than two years of experience in similar role.
- User Support
- Customer oriented and cooltempered
- Desired: Fiel Support and
- Excel
- Intermediate
- Service
- Best Practices
- Customer Service & Customer Satisfaction
- Attention to the detail
- English (writereadfluenty conversations)
- Professional Degree
- Monday to Friday : 9:00 18:30 hrs.
- Plus Benefits // Global Company _
- Licenciatura terminada (Deseable)
- Empleado: 2 años (Obligatorio)
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Help Desk It Tech Support - Guadalajara, México - Tip Talento
Descripción
HELP DESK - IT support*Key Responsabilities
:
:
Preventive Maintenance:
Hardware (Computers and Printers) And Software
Skills
:
:
:
_ON SITE
Experiência:
Work Location:
In person
Expected Start Date: 01/03/2024