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    Help Desk It Tech Support - Guadalajara, México - Tip Talento

    Tip Talento
    Tip Talento Guadalajara, México

    hace 1 semana

    Default job background
    Descripción

    HELP DESK - IT support*Key Responsabilities

    :

    • Service Desk: Responsible to take the calls of all the customers to support, train, installa, troubleshoot, repair and mantain the kiosks, APEX and printers that are in te stores.
    • Direct unresolved issues to the next level of support personnel.
    • Follow up and update customer status and information.
    • Do Surveys.
    JOB Requirements

    :


    • More than two years of experience in similar role.
    • User Support
    • Customer oriented and cooltempered
    • Desired: Fiel Support and

    Preventive Maintenance:
    Hardware (Computers and Printers) And Software
    Skills

    :


    • Excel
    • Intermediate
    • Service
    • Best Practices
    • Customer Service & Customer Satisfaction
    • Attention to the detail Requeriments

    :


    • English (writereadfluenty conversations)
    • Professional DegreeOffers

    :

    _ON SITE
    • Monday to Friday : 9:00 18:30 hrs.
    _
    • Plus Benefits // Global Company _Salary**: Up to $18,000.
    00 per monthEducación:
    • Licenciatura terminada (Deseable)

    Experiência:

    • Empleado: 2 años (Obligatorio)

    Work Location:
    In person
    Expected Start Date: 01/03/2024

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