Trabajos
>
Mexico City

    Junior IT Support Specialist - Mexico City, México - Concentrix

    Concentrix
    Concentrix Mexico City, México

    Encontrado en: beBee S2 MX - hace 3 días

    Default job background
    De jornada completa
    Descripción

    Job Title:

    Junior IT Support Specialist

    Job Description

    Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.

    The Catalyst Team is seeking to hire a Jr. IT Support Specialist to join our full-time team as full-time employee.

    The Junior IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. The role entails responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.


    Duties and Responsibilities

    End-User Support:

    Serve as the first point of contact for employees seeking technical assistance via phone, chat, or email.
    Perform remote troubleshooting through diagnostic techniques and pertinent questions.
    Determine the best solution based on the issue and details provided by users.
    Hardware and Software Maintenance:

    Install, modify, and repair computer hardware and software.
    Run diagnostic programs to resolve problems.
    Install computer peripherals for users.
    Access Management:

    Manage user accounts and access control under Microsoft 365 and other software and web-based tools used by the company.
    Ensure all workstations have a consistent setup and are compliant with company policies.
    Documentation and Training:

    Follow up with users to ensure the issue has been resolved.
    Assist in development and maintenance IT support documentation and knowledge base.
    Guide users through problem-solving processes.
    Performs other duties and responsibilities as required by supervisor or business.

    This job description is subject to change at any time.

    Job specifications

    Minimum 2 years of experience in IT support, covering both Windows and Mac environments.
    Proficiency in Microsoft 365 administration and troubleshooting.
    Strong problem-solving skills and ability to communicate effectively across all levels of the organization.
    Ability to manage multiple tasks and work under pressure.


    High school diploma or equivalent; degree in Information Technology, Computer Science, or relevant field is preferred.

    Preferred Skills

    CompTIA A+ or Network+
    Microsoft Certified – any certificate
    IT Security Experience
    Knowledge of PowerShell

    #ConcentrixCatalyst

    Location:

    MEX Mexico City Downtown Insurgentes

    Language Requirements:

    Time Type:

    If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

  • Tiger Text

    Sales Support Specialist IV

    Encontrado en: Jooble MX O C2 - hace 2 días

    Tiger Text México

    Ser el representante y cara técnico comercial de Diversey ante los clientes y sites que se encuentren en su territorio asignado; · estableciendo relaciones con las diversas áreas de la cuenta en las que se requiera, realizando juntas para revisar las diferentes operaciones que a ...

  • Jabil Circuit

    Support Specialist

    Encontrado en: Buscojobs MX C2 - hace 3 días

    Jabil Circuit Xico, México

    **Vacante para la empresa Jabil Circuit en Guadalajara, Jalisco**:Actualmente en Jabil seguimos creciendo y estamos muy emocionados por los nuevos grandes retos que se nos presentan, unete como support specialist**Escolaridad**:Licenciatura en contabilidad/ finanzas o alguna area ...

  • Sesametime

    Customer Support Specialist

    Encontrado en: Buscojobs MX C2 - hace 3 días

    Sesametime Xico, México

    HolaEstamos buscando al nuevo fichaje estrella para nuestro equipo como **Customer Support Specialist **.Somos Sesame HR, **la solución digital que ayuda a equipos de Recursos Humanos **, managers y empresas a optimizar los procesos de gestión de personal, centralizándolos en una ...

  • Ibushak

    Development Support Specialist

    Encontrado en: Buscojobs MX C2 - hace 3 días

    Ibushak Xico, México

    En **Ibushak** tenemos una oportunidad laboral para ti.Somos una plataforma de comercio electrónico, hacemos fácil el e-commerce para nuestros clientes, brindándoles soluciones 360 para sus negocios.**DEVELOPMENT SUPPORT SPECIALIST****¿Cuentas con los siguientes requisitos?**- Di ...

  • Connectingology

    App Support Specialist

    Encontrado en: Buscojobs MX C2 - hace 3 días

    Connectingology Xico, México

    +6 años en soporte a aplicacionesManejo de Tickets, ánaliss y resolución de incidentesUnix, LinuxInglés Conversacional**Requisitos**:+6 años en soporte a aplicacionesManejo de Tickets, ánaliss y resolución de incidentesUnix, LinuxInglés Conversacional ...

  • Márcate

    It Support Specialist

    Encontrado en: Buscojobs MX C2 - hace 1 día

    Márcate Xico, México

    **Prestar asistencia técnica a todos los empleados**, a los clientes, los usuarios finales u otras partes implicadas pertinentes.- **Proporcionar asistencia en una amplia variedad de problemas**, incluidos los problemas de conexión, el acceso a los datos, los fallos de la red, el ...

  • North American Production Sharing

    Order Support Specialist'

    Encontrado en: Buscojobs MX C2 - hace 3 días

    North American Production Sharing Xico, México

    **Order Support****Requisitos**: Carrera terminada **Ingles Avanzado**: 3 años de experiência mínima en atención al cliente y gestión de pedidos Manejo de Excel (Tabla Dinamicas) Manejo dePlataformas ERP y CRM **Pasaporte indispensable, Visa deseable.**: Disponibilidad para viaja ...

  • Diversey

    Sales Support Specialist IV

    Encontrado en: Talent MX C2 - hace 3 días

    Diversey Tlalnepantla de Baz, México De jornada completa

    Ser el representante y cara técnico comercial de Diversey ante los clientes y sites que se encuentren en su territorio asignado; estableciendo relaciones con las diversas áreas de la cuenta en las que se requiera, realizando juntas para revisar las diferentes operaciones que apli ...

  • Sanmina Corporation

    Technical Support Specialist 3

    Encontrado en: Buscojobs MX C2 - hace 1 día

    Sanmina Corporation Xico, México

    Technical Support Specialist 3Responsable de proveer soporte tecnico a sistemas de escritorio y aplicaciones de manufactura. Resolucion de problemas de clientes de red, aplicaciones de usuarios y dispositivos perifericos. Proteccion y administración de los activos de la compañia ...

  • Fabricair, Inc.

    IT support specialist

    Encontrado en: Jooble MX O C2 - hace 5 días

    Fabricair, Inc. México

    Join Our Team as an IT Support Specialist: Spearhead Technological Innovations and Enhance Our Market Position · At the forefront of our technological advancement, we are seeking a highly motivated and skilled IT Support Specialist to join our cutting-edge team, at our Silao, Gu ...

  • Ware Malcomb

    IT Support Specialist

    Encontrado en: Jooble MX O C2 - hace 5 días

    Ware Malcomb Ciudad de México

    Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Mexico City office · The IT Support Specialist is responsible for supporting our end users in the Mexico City office, and other locations as assigned by IT leadership. This help desk role has the primar ...

  • Wtw

    Business Support Specialist Client Operation

    Encontrado en: Buscojobs MX C2 - hace 1 día

    Wtw Xico, México

    Business Support Specialist Client Operation- Mexico City, MXMarch 04, 2024**Responsabilidades**:1. Asistir en la recopilación y entrada de datos relacionados con pólizas y clientes en sistemas internos.2. Colaborar con el equipo de operaciones para mantener actualizada la inform ...

  • Shippo

    Product Support Specialist

    Encontrado en: Jooble MX O C2 - hace 3 días

    Shippo Ciudad de México

    Description · Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. · Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playi ...

  • EX Squared Outcoding

    Application Support Specialist

    Encontrado en: Jooble MX O C2 - hace 3 días

    EX Squared Outcoding México

    Become an Outcoder as a Application Support Specialist · The Application Support Specialist is responsible for working as part of our IT Service Desk to oversee the onboarding and maintenance of A&H applications in a level 1 support role to streamline business operations, achiev ...

  • Cognizant Technology Solutions

    ITIL Support Specialist

    Encontrado en: beBee S2 MX - hace 2 horas

    Cognizant Technology Solutions Mexico City, México OTHER

    We're hiring · At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we pr ...

  • Avantor

    Lead Specialist IT Support

    Encontrado en: Talent MX C2 - hace 4 días

    Avantor Mexico City, México De jornada completa

    The Opportunity: · Avantor is looking for a dedicated and experienced IT Support Lead Specialist. · IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization's local/wide area networks, computer systems, s ...

  • Teampay

    Customer Support Specialist

    Encontrado en: Jooble MX O C2 - hace 6 horas

    Teampay Ciudad de México

    About the role · As a Customer Support Specialist, you will own support across multiple channels - email, live chat, and occasionally phone or video for our rapidly growing customer base. Your ability to analyze processes and put together concrete plans for meaningful change wil ...

  • Cognizant

    ITIL Support Specialist

    Encontrado en: Talent MX C2 - hace 2 días

    Cognizant Mexico City, México De jornada completa

    We're hiring · At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we p ...

  • Cognizant

    Net Support Specialist

    Encontrado en: Talent MX C2 - hace 22 horas

    Cognizant Mexico City, México De jornada completa

    We're hiring · At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we ...

  • Cognizant Technology Solutions

    Net Support Specialist

    Encontrado en: beBee S2 MX - hace 2 horas

    Cognizant Technology Solutions Mexico City, México OTHER

    We're hiring · At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we p ...